
Reviews of STEPS Home Care
Home Care Reviews for STEPS Home Care
December 22, 2020
I am a current client of this provider
December 18, 2020
I am a current client of this provider
December 11, 2020
I am a current client of this provider
December 11, 2020
I am a current client of this provider
Provider Response
Mr N, thank you very much for the kind review. We are honored to have been able to help you for the past 4 years. My time has flown. We're very happy to hear after all this time, you had such kind words to say about us.
November 30, 2020
I am a current client of this provider
November 20, 2020
I am a current client of this provider
November 17, 2020
I am a current client of this provider
October 28, 2020
I am a past client of this provider
October 27, 2020
I am a current client of this provider
October 15, 2020
I am a past client of this provider
Provider Response
Ruben, thank you for your kind words. We have really enjoyed helping take care of your Mom, and providing the peace of mind it allows you.
September 29, 2020
I am a current client of this provider
September 23, 2020
I am a current client of this provider
Provider Response
Edna, thank you very much! We love the positive feedback from our clients. It has been a pleasure working with you and your husband. I'm glad to hear everything is going well. Have a great day!
August 28, 2020
I am a current client of this provider
August 27, 2020
I am a current client of this provider
July 31, 2020
I am a current client of this provider
Provider Response
Thank you Sherry! We're so happy that your mother-in-law is safe and happy, and that we have a small part in that.
July 29, 2020
I am a current client of this provider
Provider Response
Thank you Mr. C! We are very glad to be of help to your and your wife. Thank you for the kind words. Have a great day!
July 22, 2020
I am a past client of this provider
Provider Response
Kathy, thank you very much for your review. Our entire purpose is to help take on some of the burden from the families of our patients. Handling the Long Term Care Insurance is certainly one of those burdens we handle for the family if necessary.
July 22, 2020
I am a current client of this provider
Provider Response
Dominick, we are very pleased that we have helped make your life easier. Thank you for your review. We look forward to continue helping you with your day.
January 22, 2020
I am a current client of this provider
Provider Response
Jim, it has been a pleasure helping your wife. We're so happy to have been able to provide you with the help and stability you wanted. Thank you for your kind words.
January 22, 2020
I am a current client of this provider
Provider Response
Susann, we really appreciate the positive feedback. Relieving our clients and their families of worry is a primary focus of ours. We are very happy to hear we were able to find the right fit.
January 18, 2020
I am a current client of this provider
December 23, 2019
I am a current client of this provider
Provider Response
Julia, thank you for your feedback. We certainly take this very seriously. We generally have both our RN Director and one of our Care Coordinators discuss the case with any new or fill-in Caregiver either in the office or over the phone. We then provide on-site Orientation in the home to further support those previous conversations. If that did not happen in the case you reference, it was an oversight and we apologize. We will review this, and make sure it doesn't happen again. Thank you though for the otherwise positive review.
December 19, 2019
I am a past client of this provider
Provider Response
Benjamin, it was a pleasure having the opportunity to help your parents in their time of need. Thank you very much for your positive review and kind words.
November 21, 2019
I am a current client of this provider
Provider Response
Thank you Donna. We really enjoy helping take care of your Mom. She is a pleasure!
November 19, 2019
I am a current client of this provider
November 15, 2019
I am a current client of this provider
October 28, 2019
I am a current client of this provider
October 18, 2019
I am a current client of this provider
Provider Response
Jim, thank you very much for your review. We are very excited to hear you are having such a positive experience with us.
September 25, 2019
I am a current client of this provider
September 25, 2019
I am a current client of this provider
September 10, 2019
I am a current client of this provider
August 27, 2019
I am a past client of this provider
August 20, 2019
I am a current client of this provider
Provider Response
Mr A, we appreciate your great review. We specialize in working with clients who have Long Term Care insurance. So, I'm very glad to hear you are happy with how we're helping you with that. It is a pleasure working with you and your wife. Thanks again!
July 05, 2019
I am a current client of this provider
Provider Response
Thank you for your feedback. We are very happy to hear you are pleased with the Caregivers we have placed on the case so far. If you haven't already, please contact you dedicated Care Coordinator to request that the Caregivers go out for walks with your loved on more often. We love to get our clients out of the house when possible. It is something we can certainly do.
July 05, 2019
I am a current client of this provider
Provider Response
Harold, thank you very much for your positive feedback. It has been a pleasure working with you. We've very happy to know that our Caregivers help you feel safe at home. Have a great day.
July 05, 2019
I am a current client of this provider
Provider Response
Carolyn, we have enjoyed helping your Mom. We are very happy that you, and your Mom, have had a positive experience so far. I will make sure your Care Coordinator reaches out to you to get more detail regarding what you would like to see happen moving forward. I'm certain we can get her to be more interactive with your Mom. Thank you very much for your feedback.
June 05, 2019
I am a current client of this provider
Provider Response
Melissa, thank you for your kind words. It's our pleasure to help take care of your mother.
June 05, 2019
I am a current client of this provider
Provider Response
Thank you Mary. I'm glad we were able to help your husband. We look forward to helping moving forward. Have a great day!
June 05, 2019
I am a past client of this provider
Provider Response
Julia, thank you! We are thrilled to be able to help take care of your parents. It really is our pleasure.
May 06, 2019
I am a past client of this provider
April 29, 2019
I am a past client of this provider
March 26, 2019
I am a current client of this provider
March 26, 2019
I am a past client of this provider
March 22, 2019
I am a past client of this provider
March 14, 2019
I am a current client of this provider
March 05, 2019
I am a current client of this provider
March 04, 2019
I am a past client of this provider
About STEPS Home Care
STEPS Home Care is an in-home care provider serving White Plains, New York and the surrounding area. STEPS Home Care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.
Get CostsServices and Amenities of STEPS Home Care
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach, Workers Comp, Va Benefits
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 1996L001