They drove her around, and they were pleasant.
They were very responsive.
STEPS Home Care
Offers Home Care
14 Reviews
Call
(800) 973-1841
Reviews of STEPS Home Care
Home Care Reviews for STEPS Home Care
April 29, 2019
I am a past client of this provider
April 16, 2019
I am a current client of this provider
The caregivers help me do the things I want to do, like showering and applying ointments. The agency provides the help I need.
I like the caregivers that the agency has provided. The local supervisor is very informative, accommodating, and helpful.
April 16, 2019
I am a current client of this provider
I am 87 and there are a lot of things that I can't do for myself like cleaning and personal care.
I like that they have excellent care, and it is everything that I wanted because I have long term care.
April 16, 2019
I am a current client of this provider
I'm partially disabled, and I have someone here to help me. I need them.
The quality of the people is fine. They do their work, and it's very satisfactory.
March 26, 2019
I am a current client of this provider
They help my loved one, but they help me more. It gives me some freedom. It can always be better.
They could always be better. Some of the caregivers are good, others are not as good. I would like it if we could have more steady caregivers.
March 26, 2019
I am a past client of this provider
They understood everything that we needed.
They were down to earth, and they knew what they needed to do.
March 22, 2019
I am a past client of this provider
They provided the care as soon as possible because she was in the hospital and was released quickly. They worked quickly to get everything in place for her.
I liked that they were quick to serve, quick to answer problems, and quick with troubleshooting. They always had positions filled.
March 14, 2019
I am a current client of this provider
He's outstanding. He has done everything to make my experience positive. The way he takes care of us is amazing. He is exemplary in every aspect.
Other than giving us our caregiver, they haven't been very available when I need them.
March 14, 2019
I am a current client of this provider
They give me confidence for the three days we use them, and they have been extremely reliable.
I like that one of the staff members has been responsive, reliable, and present. So far we have had two different caregivers, and they have been excellent.
Provider Response
Alan, thank you very much for your kind words and taking the time to give us a positive review.
March 05, 2019
I am a current client of this provider
Barbara M. has been an incredibly available, knowledgeable, concerned and resourceful home care "partner" from the first time we met. So far, she has provided two excellent aides for my mother's home care.
She stays on top of what's going on in the home and stays in close touch with our family to make sure we don't miss anything.
I have dealt with two other home care agencies in the past, and STEPS has been by far the best in terms of quality of their aids, accessibility, and follow through.
March 04, 2019
I am a past client of this provider
I can't say enough about Shan and his team at STEPS Home Care. I am a young man with a list of needs just to get through my everyday of life. From the day I met with Shan he made me feel as if I was a family member of his own. The aid he paired me up with was ABOVE AND BEYOND! I am very grateful to be dealing with STEPS!
February 27, 2019
I am a current client of this provider
She helps me around the house, like with making the bed.
They are very good. She does what I tell her to do. She takes me out to get my groceries.
February 26, 2019
I am a current client of this provider
I live at a distance from my loved one, so it gives me peace of mind that my loved one is being taken care of.
I like that they are very responsive, easy to work with, and they send good people to provide the care.
February 19, 2019
I am a current client of this provider
They have made things easier by providing the aides for us.
I like them because they have been very attentive, understanding, and helpful.
About STEPS Home Care
You Are Not Alone. STEPS Home Care is a family, female and locally owned Licensed Home Care Agency.
We understand caring for loved ones can be challenging and stressful. STEPS evolved from the experiences of caring for our family. Our goal is simple: provide you with peace of mind. In order to do this, we use 3 guiding principles: Family, Passion, and Stability.
Services and Amenities of STEPS Home Care
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
Payment options
- Insurance
- Credit Card
- Check
- Payment Options Extra: Ach, Workers Comp, Va Benefits
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 1996L001
