The 10 Best Home Care Agencies for Seniors in Valley Stream, NY for 2025

"The whole idea of getting help for a family member is fraught with emotion. Many people can relate their own experiences but you still feel responsible and concerned about doing what’s best. My mother has been fiercely independent in her own home for 70+ years and was resistant to outside help. Home Instead has qualified people to answer all your questions and allay everyone’s concerns. The transition has been seamless and mom is happier than i’ve seen her in a long long time. Her companion is a PERFECT match!"

"I have researched several senior at-home care providers in the North Shore area ...and so far the staff at "Right At Home" seems quite comprehensive, diligent, organized and dedicated. "

"We have used aides from the Forest Hills Home Instead for over five years for my mother. That length of time should tell you upfront how pleased we are. Initially aides were needed for just part of the day. As my mother needed more care as she got older, Beverly worked with us to expand the hours. Now we have four aides who work 12-hour shifts around the clock. We live over 1000 miles away and would not be able to keep Mom in her home as she wants without the wonderful women who take care of her. (We have met all of the current aides during pre-Covid trips to see Mom, as well as communicate with them on the phone, and can honestly say we like each one.) Beverly and her office have worked with us over the years to minimize new people when an aide is sick or going to be on vacation since changes make Mom very anxious. As sometimes happens, if my mother just doesn't like a person, that has also been resolved quickly. If I'm concerned about something, I call or email and Beverly decides with us what action to take. If an aide is concerned about a change in my mother's health, Beverly lets us know. She even called us when the pandemic became bad in NYC to tell us what precautions they were having the aides take. Communication is easy and prompt. I have no reservations about marking five stars."

"Elite Home Care is wonderful. The staff is great. If I have any questions or whatever, they promptly answered. They're absolutely professional and prompt. We have an aide three days a week for my dad. She takes care of my dad, gives him his three meals a day, I set up the medication, and she gives it to him. Eli and the young girl that's working in the agency are wonderful, they're very helpful. This agency is extremely helpful to our family in getting us the right aides, answering our questions promptly, and getting back to us. We're very happy that we reached out for help and I never had to switch. We're very satisfied with them."

"The agency I am presently using for my husbands care is Right at Home in Plainview. The agency is exceptional. Their caregivers are so wonderful and truly care about the well being of their clients. The agency makes sure all their caregivers are constantly being educated. They are also vetted to make sure they are safe to enter your home and care for your loved ones. Right at Home is there to help you in any way they can. I highly recommend this agency."

"Before my recent surgery, I knew I needed assistance since family/friends are not in a position to help, but I wasn't sure where to turn or how to find good quality assistance. I narrowed the field to agencies where everyone was licensed, bonded and insured. In addition, Home Instead was the only agency I found that would help me get home from the hospital, helping carry my stuff, getting into a taxi, and up the stairs to my home. After that, Home Instead provided 24-hour care, and was flexible when I needed to reduce and/or change the hours. All of the aides were professional, polite, trained in helping me physically, and could go to the store or the pharmacy as I needed. They can also do some light housekeeping and will even do your laundry if desired. I hope I don't need them again anytime soon, but if I do, I would call them first without hesitation. "

"Right at Home has exceeded my expectations. My mother had returned home after a 2-month stay in a nursing home rehabilitating her broken hip. When I contacted RAH, they eased any concerns I had about her as a senior citizen making a smooth transition. They explained how they would address her needs on daily basis. So far, all of the aides have been courteous and professional. Right at Home has made my mother feel comfortable and that makes all the difference. "

"I enrolled my mother with Home Instead basically to help her with her daily errands and companionship but it has become so much more than that.Her aide has built a strong relationship with her over the last year… I was shockingly surprised when her aide ( her angel fallen from heaven as she likes to call her ) sent me videos of my mother singing and dancing all over the place. I can't visit her as often as I want for work reasons but knowing that my mom is happy in my absence is a truly satisfying!"

"GalaxyHome Care is helping my in-laws right now. They have been very professional and their caregivers are compassionate and well trained. Highly recommended. "

"We hired Touching Hearts at Home to take care of our dear friend all the way in NYC. We live in Tennessee so we needed a company that is in constant contact with us in regards to our friends care and we have certainly found that to be true with Touching Hearts. I absolutely love the Portal so everyone is on the same page and I can always see what our friend has been up to. "

"We called A Better Care Option after our mother wound up hospitalized, needing immediate care for our father. Not only was the woman who came to care for him (allowing us to visit mom in the hospital) professional and lovely, but she provided just the transition needed to help our parents realize the time had come for more help in their home. Simon also provided us much wonderful advice about the process which has already enabled us to make sure our mom has gotten many services we wouldn't have otherwise been aware of. So, not only was their advice helpful, but they were most kind and professional during a very stressful time of upset and transition for our family. Very personal and we are most grateful. "

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.Custom Care PlanWe know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.Caregiver Training and Care Supervision When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

Our mission is to support the health and well-being of our clients by delivering the finest personalized in-home care, specific to their needs, wants and preferences. Our goal is to provide exceptional client centered care with a quality team to achieve excellent outcomes. We serve the New York City metro area, Westchester County in New York, Fairfield County in Connecticut, and Bergen, Morris, and Essex Counties in New Jersey.