Synergy HomeCare Manhattan, New York

Offers Home Care

51 Reviews
Call (800) 973-1841
Synergy HomeCare Manhattan, New York (800) 973-1841
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Reviews of Synergy HomeCare Manhattan, New York

51 Reviews Write a review

Home Care Reviews for Synergy HomeCare Manhattan, New York

November 19, 2020

By John O_13

I am a past client of this provider

They were a very professional company. They sent a nurse out to evaluate my husband before they assigned a worker to him. They were very responsive to anything I might need or want. I spoke to the person in change of the home car aides and she was very helpful.

September 25, 2020

By Jeff J_2

I am a past client of this provider

The caregivers really took the time to understand her. The client is famous and they did well in protecting her privacy. She was feeling isolated but they were great at creating safe time and video calls with family and friends. They facilitated all sorts of goodbye calls. Mari was exceptional. She said they could take it and they could adjust to my needs. I was concerned about the price but Mari was outstanding. I got calls from her nearly every day. She set up the coordination for the caregiving team. They checked in with us and if there were issues they would get back with Mari.

Provider Response

Jeff, we are truly grateful for your appreciation and feedback of the team here at Synergy. We are so happy that we were not only able to help in your time of need, but we were also able to exceed your expectation as well. Thank you for entrusting us with the care of your loved one.

July 10, 2020

By Delores L

I am a current client of this provider

The aides fill out forms that have nothing to do with my loved one's care. I do like the aides but there are some things they can do to improve.

May 21, 2020

By Doris C_7

I am a current client of this provider

Especially during this situation they have been incredibly dependable during a time that I was afraid I would lose the care and lose the care I have come to trust. They have been there every step of the way. They have been highly responsive and I have found them to be a really great partner in every way.

May 11, 2020

By Sheila F_1

I am a past client of this provider

I was very unsatisfied with the aides. I didn't trust them so I would rather not deal with anybody. A lot of the aides don't particularly care, they are more interested in the pay rather than the patient. That makes me not want to deal with the agency. Many of them are thieves.

March 12, 2020

By Dr. B_3

I am a current client of this provider

I wouldn't be able to live without it. They provide the service we need. I like their communication.

December 19, 2019

By Anonymous_1915

I am a past client of this provider

My father passed away, and it was nice to have the aide to come visit in the hospital. The caregiver was very nice. The only issue is the price. We couldn't afford it, especially when she needed 24/7 care.

December 12, 2019

By Anonymous_2961

I am a current client of this provider

They understand my needs. They are my eyes, since I can't see. Sometimes, the caregivers aren't as good as I would have hoped.

December 10, 2019

By Dina R

I am a past client of this provider

Knowing that they were there to help my aunts out is a relief off of my mind. Everything was wonderful with the care she got. They are very caring and easy to work with.

November 14, 2019

By Tom D_1

I am a current client of this provider

The dependability and timeliness has been very good. We sleep well at night because we know that my mom is being taken care of. I like the personal interaction within the office.

November 11, 2019

By Rebecca B_6

I am a past client of this provider

They could have been screening better to see who is actually interested in care, and they could focus on mental health more instead of just physical stuff. They could have delegated instructions better to their staff. I would give instructions to a staff member's boss, and the staff wouldn't be clear on the instructions.

October 25, 2019

By Martha W_2

I am a past client of this provider

The aides are excellent. They are very caring and patient. My mother is very difficult, but they were very patient with her. The aides are very good, but the administration could be improved. If I call and say something that the aide needs to know, it is not communicated in time. If the aide calls and says they can't make it tomorrow, I won't get them the same day. The communication in the office needs to be improved.

September 30, 2019

By Anonymous_1672

I am a past client of this provider

They can engage her in more cognitive work. For Alzheimer's care, I probably wouldn't recommend them.

September 19, 2019

By Marcia S

I am a current client of this provider

It has made a big difference. They help him when he gets out of bed to walk. He needs assistance with getting dressed, and they prepare breakfast for him. They know just what he needs and wants, and they get that for him. They have been great. I like the way they conduct themselves. They have been very helpful, and the client is very satisfied.

September 19, 2019

By Josephine R_1

I am a current client of this provider

They are a little hard to get along with. Sometimes, the aide and her don't get along. They help her by doing things that she wants them to do. They take her to doctor's appointments and stay with her the entire time. I like who I deal with very much. Marie is very helpful. We are dealing with 2 elderly people, and one changes appointments around. Marie is very helpful.

August 27, 2019

By Joseph R_8

I am a past client of this provider

They took over the care of my parents when I could not. They were responsive, and they were quick to act. The caregivers were compassionate, kind, and professional.

July 26, 2019

By Barry P

I am a current client of this provider

I was discharged from the hospital yesterday, I have no one here today. That would be good start. They need to improve the coordination.

July 12, 2019

By Joshua R_2

I am a current client of this provider

I was taking care of my parents. Once I got care for them, I was able to have SYNERGY HomeCare take care of both of them, and it made life easy. They were honest about cost, and they appeared to be caring and professional. They made it very easy. SYNERGY HomeCare came to me to complete the paperwork.

May 14, 2019

By Sylvia B_2

I am a current client of this provider

The caregivers are pleasant. It's way too expensive.

April 10, 2019

By Cheryl S

I am a current client of this provider

They provide constant care, and they have a really wonderful personality. The caregivers that they provide are some of the best that I've ever seen across agencies.

March 12, 2019

By Frances C_3

I am a current client of this provider

They give us peace of mind on our part. They need to give us feedback. One of the aides left and another one came, but we were never notified.

January 29, 2019

By Esther T_1

I am a past client of this provider

They come to my apartment to get the money and I call them to see how I am. Everybody is nice and the caregivers show up on time.

December 19, 2018

By Mary P_11

I am a current client of this provider

They are on time, and they do what I ask them to do. The person is wonderful.

December 12, 2018

By Anonymous_1040

I am a current client of this provider

They are very good about not being intrusive and they are understanding. They are very well-organized and very responsible on every level.

December 12, 2018

By Lorraine_1

I am a past client of this provider

They did good, they took care of my mom and were attentive. They could explain better about the patient.

December 12, 2018

By Anonymous

I am a current client of this provider

They do shopping, cleaning, cooking, and serve food. I don't like the price.

November 27, 2018

By Kent G

I am a current client of this provider

The impact is positive. With the people they sent, it's been good except for one, which we dealt with. I think they've tried to do everything she's required. Maybe the problems that are encountered with any home care services is not necessarily with the caregivers themselves because I think they've sent good caregivers, but it's very difficult to deal with the person that they're caring for. She is very insistent and kind of bossy. Sometimes she can be very unpleasant, and I think that's the problem. Her mind is fine, but she's not a good communicator and she's in a very small space so the caregiver is in the same room unless she's in the bathroom. There's not a whole lot for them to do, and this woman won't let them help her bathe. They are reasonably great. Their caregivers seem to be fine. All I hear is from my loved one, and what I hear is that they moved something or can't find something or this or that.

November 09, 2018

By Bill K_3

I am a current client of this provider

They are indispensable. We live eight states away from my mom, so they make life much easier. They could improve their communication. Sometimes we wish that we heard more about what is going on with the aide's hours. We have requested multiple times that we be told what the aides are logging for hours, and they have never once given that to us. They say what the charges are due to, but we want the hours and they don't want to give that to us, apparently.

October 30, 2018

By Mary T_1

I am a current client of this provider

It's nice to have them here because I'm not able to take care of my wife like I used to. They treat my wife nicely, are on time, and do a little extra work even though they don't have to.

October 02, 2018

By Lori

I am a current client of this provider

We chose Synergy HomeCare because I had gone through many agencies and they were the most accommodating to me when I spoke with them on the phone. My husband has an aide three times a week. They start with a nurse in the beginning and then six months after, the nurse comes back and rechecks him. The caregiver is wonderful and the best I've ever had. I've been doing this for eight months. Scheduling and billing are fantastic. I highly recommend them.

August 22, 2018

By Anonymous

I am a current client of this provider

I think they have done a fine job. They attend to my loved one's needs. I think the are more concerned with their rules and regulations than they are about satisfying my loved one.

May 08, 2018

By Brighton

I am a current client of this provider

I was no longer able to provide the care my husband needed and decided to use Synergy Home Care services. I was very apprehensive. I am very pleased with the care he is receiving. The provider they sent is experienced in working with clients with similarities of my husband. She knows how to talk to him to get his brain working and able to cooperate with her. She is very efficient. I couldn't be more pleased.

April 11, 2018

By Andrea S_7

I am a current client of this provider

SYNERGY HomeCare assessed our needs and made the caregivers available for us to interview. The care enables me to go to work. My wife is being cared for while I am away.

April 11, 2018

By Elizabeth R

I am a past client of this provider

I liked the two aides who were assigned to my aunt. They were like part of our family. We felt comfortable with them. She enjoyed being with the caregivers. They were always good to her.

April 08, 2018

By Alice

I am a current client of this provider

We hired Synergy HomeCare for my husband in February. The caregiver is very familiar with Parkinson's patients. She knows how to get my husband to function and comes in five days a week for five hours. She is excellent. The time that the caregiver is here is spent bathing, dressing, and helping him. I thought we would need a very big or strong person, but this caregiver is small, and even though she is small, she knows how to get my husband to move his body so she doesn't have to do the heavy lifting.

March 26, 2018

By Jacqueline K

I am a past client of this provider

The company found us a caregiver right away on short notice and they met all of her needs. She liked the company that the caregiver provided.

January 24, 2018

By George K

I am a current client of this provider

The office is very responsive. Nothing goes as perfectly and smoothly as we would like, but the office has been very responsive in addressing any issues that I have had. The caregivers that I have right now are attentive, caring, responsive, and they will call me if they need to discuss anything with me.

January 19, 2018

By Karen M

I am a current client of this provider

They are very open and they communicate with me about the patient. They try to accommodate you as best as they can and they are all around. Without them my mother could not do anything. They cook for her, change her, move her from place to place, walk her around the apartment and get her cleaned up.

January 12, 2018

By Dave I

I am a current client of this provider

They have really pleasant caregivers. They help my aunt.

May 03, 2017

By Teresa558345

I am a past client of this provider

Synergy Homecare was excellent. The lady who attended to my father was very good. I would love to have her back if I could afford it. She fed my father three meals a day, bathed him, and made sure he was clean. I could never complain; they were very good.

May 10, 2016

By Isabel R.

I am a current client of this provider

When my father started faltering from Alzheimer's it was fast. I had to quickly figure out next steps. I found Synergy on a home care website. It had many good reviews. I called and asked about Spanish speaking caregivers. I was put through to Marcelo who explained everything Synergy offered. I found him knowledgeable, patient and understanding of our new situation. We have had a few caregivers. They have all had an understanding of the disease and have been a great help. More than satisfied with my experience with Synergy.

October 31, 2015

By Eileen R.

I am a current client of this provider

I am very pleased with Synergy and the care and the attention they provide for my brother. I live in Florida but have peace of mind knowing there’s a reliable and supportive team behind my brother.

October 31, 2015

By Chad & Shondell Hymas

I am a past client of this provider

My husband, Chad, has used Synergy when he travels to NYC. Synergy is one of the best companies to work with regarding his home-health needs. They have always been able to help him out even on short notice. They are great to work with in scheduling. I have heard nothing but good regarding any service they have provided Chad. When we travel to a new location, we always look for Synergy first. They have been great to work with!
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About Synergy HomeCare Manhattan, New York

If you’re like most people, you’re looking for the best care available for yourself and your family. As your loved ones experience the physical and emotional effects of aging such as memory-related disorders (dementia and Alzheimer’s), illness or injury, you’re seeking reassurance that their safety, comfort, dignity and well-being will be protected as they continue to live independently in their homes. SYNERGY HomeCare opens the door to peace of mind by providing the high quality care your loved ones deserve.

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Services and Amenities of Synergy HomeCare Manhattan, New York


  • Hourly Rate: $29/Hour
  • Live In Rate: To Be Discussed At Care Assessment

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • In Home Health

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Home Maintenance
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • Male Caregivers


  • Travel Details: Staff Will Travel 15 30 Miles To Provide Care


  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Background Checks
  • Drug Screening
  • Sex Offender Check


  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Ethics

Payment options

  • Insurance
  • Credit Card
  • Check

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured


  • Licenses: Licensed Home Care Services Agency
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Synergy HomeCare Manhattan, New York

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