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(800) 558-0653

Sara Companion Services Valley Stream, NY

201-09 East Merrick Road, Valley Stream, NY 11580

(800) 558-0653 (Caring Family Advisor™)

3.8

(13 reviews)

Offers Home Care

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Sara Companion Services

Valley Stream, New York 11580


3.8

(13 reviews)


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Reviews of Sara Companion Services in Valley Stream, New York

3.8

(13 reviews)

    What services

    1

    May 26, 2020

    Other

    Some workers are disrespectful to family members. Sit on their butts watching tv or knitting and dont offer to help.Dont clean. Dont wash my moms hair. Imagine when i am not around!! Told this to Supervisor in one ear out to oblivion.What are they getting paid for? Is this how they appreciate work?

    Provider Response

    The management team at SARA would like to address this situation with you immediately. The majority of our caregivers are excellent, but if we have a problem one, a manager will address the situation. Our supervisors are very good, but when problems arise like the ones you mentioned, we need to address them at the management level. Please contact Nicole, Client Care Manager.We know our clients already have a lot on their plate and we do not want them to be stressed by caregiver service issues. SARA is here to help and our aides are expected to provide excellent home care. Please work with us to resolve this situation. SARA prides itself on having the best home health aides and if there is one that doesn’t measure up to the high standards that SARA and our clients expect, we want to know. Thank you for bringing these issues to management’s attention. Please know that our managerial team is always available for you and will make it our priority to address any concerns. Again, we would appreciate it if you could contact Nicole immediately.

    LKLLL

    1

    October 19, 2019

    I am a past client of this provider

    HORRIBLE. LACK OF COMMUNICATION!!!!!!

    FIVE STAR

    5

    June 17, 2019

    I am a current client of this provider

    Elizabeth K. has been very on top of my mother in-laws care and has continued to be contacting us to make sure she is getting the right care. Elizabeth has been emailing us with informative information on different medical updates with seniors. She is compassionate and understanding of her work.

    Kathrine J

    5

    June 24, 2015

    I am a past client of this provider

    What had me sold about Sara is that I could meet the caregiver before they starting taking care of my dad. That was huge for me because I was worried about a stranger in the house.

    Mrs K

    5

    June 18, 2015

    I am a past client of this provider

    I had looked around at differnet companies in my area, and Sara Companion Services was one of them. I was impressed by the service but when I made my decision and met the caregiver, I was even happier. She was a great fit and my dad was very happy too. Thank you Sara for being what my dad needed!

    Caring74763050

    3

    November 27, 2013

    I am a current client of this provider

    We chose Sara Companions because they allowed me to meet the caregiver before starting work. We’ve been using them since September for my dad. She does meal preparation and laundry. The caregiver's attitude is very good, reliable, and punctual, but I don’t think she's a really good match for my dad.

    Caring052401

    4

    June 7, 2013

    I am a current client of this provider

    My sister found Sara Companion Services and we hired their services for our mom. Someone accompanied the aide during the interview and explained everything to us, and we also liked how they presented themselves. The aide came three days in a week and my mother seemed to be happy with her. There was one problem before, because the aide wanted to change the schedule but instead of checking with us first, they just informed my mom that was what they would do. Instead of 9 am to 1 pm, they wanted 8 am to 12 pm and that interfered with my mom's social activities. But we compromised and had the aide come in at 8:30 am. So far, we were happy with the aide and comfortable with her too.

    MeD

    5

    April 7, 2013

    I am a friend or relative of a resident

    Through and follow-up on initial invesitgation. Pleasant interview, follow-up and excellent match of the care giver.

    Caringniece

    5

    February 9, 2013

    I am a friend or relative of a resident

    i can't begin to tell you how much help the aide provides. She works from the moment she sets foot in the door until it is time to leave. Above all, she is the most caring person. Very important especially when you cannot monitor the care your loved ones are receiving. I would recommend Sara Companions to EVEREYONE who needs help. Sincerely Pat ..niece of patient

    RoseannR

    1

    December 26, 2012

    I am a past client of this provider

    I only needed their services for two weeks. At first, I thought that everything was really good with Sara Companion Services. I've even recommended them to someone else, and she also had a very good experience. But at this point, I would tell people not to use them. After we're done with the two weeks service, I had surgery and I was home for a while and I was going to keep an eye on mom. So I called them and said that I want to put a hold on her account. But they continued to bill me. I couldn't get my 2-week deposit that they were holding. So I had to call my credit card company to put a stop on those and that's how I got my money. They're great when you call them and you need something, but then when you're done with their services, they are completely useless.

    Cbrody

    5

    June 7, 2012

    I am a current client of this provider

    We have been clients for over 5 months and our family absolutely loves the caregivers provided. Anytime you need a recommendation just contact me. A+++

    GoldenAnnie

    5

    June 4, 2012

    I am a current client of this provider

    Absolutely wonderful company to deal with. They arranged care on very short notice and the caregiver they provided is just splendid.

    Marie Mcdougal

    5

    April 23, 2012

    I am a current client of this provider

    Very courteous and professional. SARA took the time to get to know me and my situation. The care planner listened closely to my needs and found the perfect companion to assist me. I would recommend to anyone in need of home care.

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    Services and Amenities of Sara Companion Services in Valley Stream, New York

    Rates

    • Hourly Rate: Variable

    About Sara Companion Services in Valley Stream, New York

    Do You Have A SARA? (Skilled Attentive Reliable Assistant).

    SARA Companion Services is proud to be the trusted provider of choice for the in-home care & safeguarding of NYC & Long Island seniors.

    Our Certified SARAs are specially trained in the care of the elderly & disabled as well as those who are living with Alzheimer's, Dementia, Diabetes, & other diseases. They must successfully pass through a rigorous interview process (including competency exams), background & reference checks, & a full panel drug screening. For every 100 resumes we receive (from mostly CNAs, PCAs & HHAs), we interview an average of just 20 caregivers, certifying just one SARA.

    Experience the SARA Difference!

    After a complimentary in-home consultation and safety check, our staffing specialist will select the perfect SARA companion for the client, one that will enthusiastically & proactively attend to their daily living needs, as well as providing socialization and companionship. We also help our clients with the time-consuming process of submitting Long Term Care Insurance paperwork.

    SARA Companion Services passionately promotes and facilitates safe, independent living for local seniors in the privacy & comfort of their own home. We are bonded and insured.

    • You Want To Get To Know Us
    • We Understand
    • We Want To Get To Know You Too.

    That's why when you are ready for a SARA Companion"¦

    Caregiver Information

    Caregiver Skills Include:

    Ethics, Patient Transfers, Stress Management, Transition Issues, Grief Issues, Family Communication, Communicating with Dementia Patients

    Caregivers employed, bonded and insured:Yes
    Caregivers available 24 hours a day:Yes
    Available to assisted living facility:Yes
    RN on Staff:Yes

    Map of Sara Companion Services

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