Home Instead - Forest Hills, NY
67-12 Yellowstone Blvd, Forest Hills, NY 11375
(800) 558-0653
Verified Partner
4.4
(7 reviews)
Photos of Home Instead - Forest Hills, NY
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Reviews of Home Instead - Forest Hills, NY in Forest Hills, New York
4.4
(7 reviews)
Anthony56
5
|
September 3, 2020
At the height of the COVID pandemic in New York City, our 94 year old Aunt's caregiver unexpectedly passed away. We contacted Home Instead of Forest Hills and they were there for us immediately and without hesitation. The care they provided our Aunt was unmatched and she has thrived under their watchful eye. The home health aids are all wonderfully caring people and the office staff is unmatched in their helpfulness. We heartily recommend Home Instead of Forest Hills to anyone looking to provide care for a loved one. These folks are the best there is.
Judith F
5
|
June 24, 2020
We have used aides from the Forest Hills Home Instead for over five years for my mother. That length of time should tell you upfront how pleased we are. Initially aides were needed for just part of the day. As my mother needed more care as she got older, Beverly worked with us to expand the hours. Now we have four aides who work 12-hour shifts around the clock. We live over 1000 miles away and would not be able to keep Mom in her home as she wants without the wonderful women who take care of her. (We have met all of the current aides during pre-Covid trips to see Mom, as well as communicate with them on the phone, and can honestly say we like each one.) Beverly and her office have worked with us over the years to minimize new people when an aide is sick or going to be on vacation since changes make Mom very anxious. As sometimes happens, if my mother just doesn't like a person, that has also been resolved quickly. If I'm concerned about something, I call or email and Beverly decides with us what action to take. If an aide is concerned about a change in my mother's health, Beverly lets us know. She even called us when the pandemic became bad in NYC to tell us what precautions they were having the aides take. Communication is easy and prompt. I have no reservations about marking five stars.
Plymouth2
1
|
May 29, 2020
if you are considering Home Instead Forest Hills, I would advise you to look elsewhere for homecare for your loved one. The owner will come to your home at 9:00pm on a weekend to sign up a new client, and pretends to be very interested in their well-being, but she's all in it for the money. When you decide not to use her service anymore because she sent someone who rode the subway and an uber from manhattan with no change of clothes during covid-19, she will hold it against you. She finds a way to keep your two week deposit when you terminate services with her due to her own negligence, and will not pick up your calls or return your voicemail messages to her. The first aide she sent to my home came off the bus, didn't wash her hands when she came in the house, and proceeded to stir my husband's oatmeal. I had to tell her to please wash her hands, she ran them under the water and dried them on my dish towel when paper towel was right there. I had to ask her to use soap in her hands to wash them, not just water. So if you want to make sure your loved ones are in good hands, do not use Home Instead Forest Hills. They do not have a genuine interest in your loved ones welfare. There are plenty of other responsible agencies.
Brother Francis
5
|
August 21, 2018
Great group of people to work with. Very responsive to my needs. The caregiver they placed with me has been outstanding. This is definitely a 5-star organization.
Linda80630550
5
|
December 7, 2013
I have had the pleasure to get to know Beverly of Home Instead in Queens, NY and can honestly say she has my trust. Two years ago I stumbled upon her office of caregivers for my elderly aunt. They are a team of dedicated, caring and professional people. I feel so much better knowing my aunt is in good hands.
E. Bochner
5
|
December 7, 2013
We are most pleased with the aides the agency has been providing. The ladies are very caring, pleasant, and honest. We chose the right agency!
Helene Greenstein
5
|
April 16, 2013
My 90 yr old mom is currently using a lovely health care aide provided by Home Instead. All I can say is WOW. Beverly personally brought moms aide to the home to get us all acquainted. Rosemarie is a caring, sweet, skilled woman with high standards for her own work. She helps my mom with all daily living and anything she does, cleaning, making beds, meals etc are done with the highest standards I could hope for. I am truly thankful for Home Instead. They give me peace of mind for my mothers care, since I live 2-3 hours away. Thank you!!
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Services and Amenities of Home Instead - Forest Hills, NY in Forest Hills, New York
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Forest Hills, NY in Forest Hills, New York
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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