Home Instead - Merrick, NY
19 Merrick Ave, Merrick, NY 11566
(800) 558-0653
Verified Partner
5.0
(9 reviews)
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Reviews of Home Instead - Merrick, NY in Merrick, New York
5.0
(9 reviews)
ReviewerFY0316
5
|
April 16, 2021
I currently have Home Instead Merrick helping with my husband's care. They help out with showering and preparing lunch or breakfast, whichever is needed -- but it's mainly lunch. They see that he's dressed properly because he puts on daytime clothes at night and nighttime clothes in the daytime. They check after him and clean up if needed. They also do light housework, vacuuming, and take him for a walk when they can. Today he has a dental appointment, and the caregiver will be accompanying us. It's his first visit to that dentist so I'm going, but the caregiver will be driving us and acting as a companion to help him understand what's going on. They do whatever I ask them to; sometimes it's an errand, and sometimes just getting lunch for him if I don't have anything prepared. It's whatever I need at the time, like washing clothes and folding them from the dryer, and things like that. Whenever I have to speak with the manager or the people at the office, they're always very kind, very thorough, understanding, and easily reachable, so I've had no problem whatsoever. I've only been with them maybe three months, but they have been very responsive. If somebody could not come in, which happened a couple of times, they would let me know ahead of time and determine with me whether or not I wanted a replacement. I have not been with them that long, but I'm very pleased with them.
margulies
5
|
November 20, 2020
I have been delighted with the services provided. I have had peace of mind knowing that a well trained, intelligent, resourceful and friendly caregiver is there for my spouse when I am away. She is punctual, dependable and kind. Our interactions are helpful and respectful. I have always found the agency to be responsive to my specific needs, including extra coverage and changes in hours.
Daughter - Paulette
5
|
May 20, 2020
We are super happy that we have the same caregiver that we originally started with. The previous agency we dealt with was like a revolving door and changing aids every week or month was really hard in my parents. Home Instead listens to my concerns and addresses them promptly. They make sure their caregivers take good care of my parents; and they must take good care of their employees as well since there is so little turnover compared to the other agency we dealt with.
Happy32
5
|
February 19, 2020
Office Staff amazing and very responsive and Aides were very nice
Pat Stein
5
|
April 23, 2019
The whole idea of getting help for a family member is fraught with emotion. Many people can relate their own experiences but you still feel responsible and concerned about doing what’s best. My mother has been fiercely independent in her own home for 70+ years and was resistant to outside help. Home Instead has qualified people to answer all your questions and allay everyone’s concerns. The transition has been seamless and mom is happier than i’ve seen her in a long long time. Her companion is a PERFECT match!
doobydoo
5
|
March 25, 2018
This agency has been most cooperative regarding matching patients and aides. We are most satisfied.
Amy114674150
5
|
November 7, 2015
We are using Home Instead Senior Care for my mom. They are amazing. I called them on a Monday morning, and they came and interviewed my mom on Monday afternoon to find out exactly what type of caregivers we required. By Thursday, I had somebody in place. My mother has advanced-stage dementia. She cannot drive anymore, so she needs a companion to bring her to exercise class, food shopping, the library, and everything that that she needs to do. Unfortunately, my mom has taken a fall, so, right now she is not active. They are just making sure that she is walking with a walker, helping her bathe, and giving general full-time aide. The caregiver is very caring and very understanding. In working with a patient with dementia, you have to have a lot of patience as there is a lot of confusions that arises. I chose them because they sounded like the right fit, and when I am asking questions, I am getting back what I am hoping to hear. They fulfill my expectations.
Patricia B.1
5
|
September 17, 2015
I have been in touch with Home Instead in my area, they have identified a person to help us at home, and my husband is happy. Everything turns out for the better. We tried two or three caregivers at the beginning, and finally we found the right one for my husband. She comes absolutely on time. She is very attentive to my husband's needs, and she is quite discreet, which is also very important to us. The company follows up just to make sure that what the people tells them is true. I really appreciate that.
Sue105476950
5
|
April 27, 2015
I did know about Home Instead Senior Care long time ago. I've heard about them, and I would say they are very good. The aide was very compatible and very professional. If you didn't like one, you can always try another. We didn't have to try another one because the first one they sent was excellent. The man who runs the company does a thorough job to come visit the client first. I just felt it was very good. The caregiver was prompt, friendly, and very kind. I have no complaints at all. I had a 100% success with everything. It was a short term, but it was very good. There are always there to answer any question, and when you call them, there's always someone there.
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Services and Amenities of Home Instead - Merrick, NY in Merrick, New York
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Merrick, NY in Merrick, New York
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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