Touching Hearts at Home NYC

Offers Home Care

26 Reviews
Call (800) 973-1841
Touching Hearts at Home NYC (800) 973-1841
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Reviews of Touching Hearts at Home NYC

26 Reviews Write a review

Home Care Reviews for Touching Hearts at Home NYC

May 18, 2021

By Shirley Anne S

I am a current client of this provider

They are very reliable for her. I appreciate the personal care they provide my aunt.

April 30, 2021

By Kien Yuan Y

I am a current client of this provider

When the caregivers are here, they do everything that we ask for within their boundary. The caregivers are very professional. I would absolutely recommend this agency to a friend.

April 20, 2021

By Denise S_11

I am a current client of this provider

The services help her to get around and have a more normal life. The caregiver was a great gal.

March 16, 2021

By Brenda A_4

I am a current client of this provider

They have helped Brenda the most by sending the right caregivers, that is all. I would tell a friend that the caregivers are professional.

March 11, 2021

By Mirna P

I am a past client of this provider

She made her lunch. They were available every time I called, and every time I emailed they would respond to me.

February 23, 2021

By Barbara F_17

I am a past client of this provider

They help her be more active and eat more. The aides are very personable and knew what they were knowledgeable in.

February 16, 2021

By Roger S_16

I am a current client of this provider

Before I hired them, I was doing things all on my own. Now the caregiver takes care of it. It frees up time for me to get to work and take care of myself. The caregiver and the client have formed a bond. It relieves a lot of stress from me. The best part is that they understood what the issue was for the client. That has been the biggest part for me. They have done a good job of picking the right caregiver.

January 27, 2021

By Barbara P_41

I am a current client of this provider

Barbara is very happy with the caregiver. She likes how she can have a conversation with the caregiver and has her companionship. They are professional, they provide great care, and they are friendly.

December 18, 2020

By Arnold A

I am a past client of this provider

They were very good people. They were courteous, helpful, and knew exactly what to do.

December 15, 2020

By John C_39

I am a current client of this provider

The lady anticipates what is needed to be done. I like they work with me in the payment and they lady they sent me is excellent.

March 02, 2018

By pennybiz

I am a current client of this provider

Touching Hearts has provided our family peace of mind. We know that everyday our dad is getting the care he needs and that our mom is receiving the support she deserves. Overall, the caregivers have been so helpful and caring. Can't imagine what we would do without Touching Hearts

March 02, 2018

By malloryh

I am a current client of this provider

My 91 year old mother, an upper east side resident, has started showing some signs of memory loss / Dementia and I wish we would have called these folks sooner. Balancing my busy schedule between work, the kids, and taking care of mom more than we used to really started to take a toll. The Caregivers seem to really want to be there helping her and this has allowed our visits to her to feel a lot more "back to normal". I hope things continue as well as they've started!

March 02, 2018

By marshycoco

I am a current client of this provider

Touching Hearts at Home has the most compassionate, helpful people who really understand how to work with the elderly. We called after my 88 year old mother in law fell and broke her hip and needed more home care after rehabilitation than what insurance would cover. After that the question is, "Where do we go from here?" Fortunately we found them. This is a truly wonderful and caring organization.

April 07, 2017

By lonx

I am a current client of this provider

Touching Hearts is probably the best company I have ever used. They are taking care of my brother. My brother has a lot of problems including emotional ones and they know exactly how to take care of him with HEART. Please keep up the great work.

March 31, 2017

By Margaret473568

I am a current client of this provider

We hired Touching Hearts at Home - Manhattan, and the caregiver is OK. If my husband needs something, I need her to help him with it. I was given a caregiver within two days, and they are very good at accommodating my needs. I don't have complaints about their billing.

March 15, 2017

By pepinm


We hired Touching Hearts at Home to take care of our dear friend all the way in NYC. We live in Tennessee so we needed a company that is in constant contact with us in regards to our friends care and we have certainly found that to be true with Touching Hearts. I absolutely love the Portal so everyone is on the same page and I can always see what our friend has been up to.

March 14, 2017

By Beth PhD

I am a current client of this provider

I have needed to find care for my 94 year old mother who is blind and mostly deaf. I live out of town, so I have needed a service that is willing to be in phone contact often. Touching Hearts has been flexible to meet my mother's changing needs and also amazingly available to talk about scheduling. Craig and Carley seem to really care, and care to do make the right matches. We had a not great fit with one of the caretakers and Touching Hearts readily sent us someone else. I have felt well taken care of myself in working with these folks.

April 17, 2016

By Jackiejd

I am a current client of this provider

I reached out to Touching Hearts at Home to provide customized in-home care for my father, and some needed respite services and onsite moral support for his wife. I can't find enough positive things to say about how impressed I've been with the level of responsiveness and service Craig has provided. As the adult "child" living out-of-state, Craig has kept me in the loop as to how things are going in my dad's household, and he's generously shared useful information and resources that supports our family's ability to create the best environment possible for my dad. The aide assigned to work with our family is excellent, and the peace of mind in having Touching Hearts at Home "on the job" is invaluable. I'd recommend this provider without hesitation.
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About Touching Hearts at Home NYC

Welcome to Touching Hearts at Home - Manhattan

Touching Hearts at Home's mission is to help seniors and people with disabilities preserve their quality of life and remain independent in their own homes for as long as possible. We do this by providing non-medical companionship, caregiving and homemaker services.

We start with an in-home consultation which is free of charge. Meeting person-to-person is the best way to talk about service options and design a care program together. You will be asked about your preferences regarding the type of person you prefer to provide service in your home. Your Touching Hearts at Home representative will carefully select a caregiver best prepared to meet your needs.

Services can be provided from just a few hours up to 24 hours, 7 days-a-week, including weekends and holidays. Touching Hearts at Home services includes:

  • Companionship
  • Meal planning, preparation and clean-up
  • Monitoring diet
  • Light housekeeping
  • Medication reminders
  • Home monitoring
  • Accompany to Doctor's appointments and to visits family/friends
    Alzheimer's Care and Dementia Care:

  • Positive and patient companionship for Alzheimer's patients

  • Prompting and cueing daily routines
  • Respite for those caring for loved ones with Dementia
 Transport/Escort to appointments

  • Outings, activities and events appropriate for Alzheimer's patients

  • Personal organization help
  • Prevent wandering and unsafe behaviors
Our Caregivers:

All Touching Hearts caregivers are profiled, screened and receive training before their first assignment. They are employees, not contract labor and ongoing training is a requirement of employment.

Not only do we ask questions of you or your loved one about needs to be served, but also your interests. Then we strive to provide the most compatible caregiver for you. You or your loved one needs to feel comfortable with the one that will be in such an important place of service.

    We are committed to:
  • Understanding your unique needs and preferences
  • Providing caregivers who are carefully selected, trained, bonded, and insured
  • Coordinating your care with other care providers and family caregivers
  • Offering flexible schedules that accommodate budget restraints and changes in health conditions

If you are interested in inquiring about our services please give us call today and we are happy to help.

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