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Gentle Hands Home Care, LLC

172-02 Jamaica Ave, Jamaica, NY 11433

(800) 558-0653

Verified Partner

4.61

(13 reviews)

Offers Home Care
Top rated on Caring.com

2022

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Reviews of Gentle Hands Home Care, LLC in Jamaica, New York

4.61

(13 reviews)

    Top rated on Caring.com

    2022

    MercedesGarcia

    5

    January 13, 2022

    I am a current client of this provider

    Gentle Hands literally saved my life when it came down to assisting both of my elderly parents. My mom has dementia and my dad is 97 years old. They have worked above and beyond the call of duty to assist me and my family. The staff that runs this agency are responsive, respectful, warm, compassionate and trustworthy. The caliber of caregivers that have taken care of my parents are bar to none. They take care of my parents as if they were their own. They have become a part of our family. This agency lives up to their name and I will forever be grateful! As we all my have experienced at some point it our lives that good work and help is not easy to come by. You can count on Gentle Hands to give you the best care needed for the elderly who deserve as much care as possible while they are on this earth. Thank you Gentle Hands what you do and how you do it!

    cmsciabarra

    5

    November 15, 2021

    Other

    Gentle Hands provided 12-hour (9pm-9am) home health aides for my sister. The service aides are unparalleled in their timely arrival, trustworthiness, care, efficiency, kindness, and positivity. Moreover, they have genuine authenticity as human beings and---a welcome sense of humor.

    SANDRA FELICIA LOVE

    5

    August 26, 2021

    Other

    My family is eternally grateful for Ms. Ruthlynn our Aunt's aide. Since day we knew she was the perfect person to assist our 87 year old aunt who had just lost her husband to Covid. Ruthlynn is compassionate, caring and kind. She cooks, cleans, shops does laundry takes her to doctors appointments and so much more. She works well independently with little or no direction. She knows and does what is required.. We are blessed to have her. Her presence and companionship gives us comfort. Ruthlynn is extraordinary and a credit to her profession! Ms. Selden is relatively new to "the family." She has proven to be an asset as well. She brings comfort and joy to my Aunt and for that we thank her! These two women are remarkable caregivers and are to be appaulded for all they do for the elderly especially during these trying times with Covid. They are always on time for work and are never absent. The agency has addresses and been responsive when we have had concerns. As long as Gentle Hands Home Care continues to employ quality professionals like our caregivers Ruthlynn and Seldene, I will recommend them to all of our family and friends!

    mike

    1

    August 26, 2021

    Other

    I contacted Gentle Hands as a recommendation from caring.com. Gentle Hands had good reviews but they were very unresponsive to me. Every time they said they would call me back I ended up calling them back. I finally scheduled and paid upfront for a nurse to perform an assessment for my Mother. They met with my sister and my Mom but according to my sister no assessment was performed. When I called they would tell me that they were trying to call me but I had no messages on my phone or phone numbers that they called. I spoke to an employee and said that before I write a survey I'd like to speak with a Manger. A Manager never called me back but the same person I spoke with the day before and again they said they were trying to call me. My Mom passed away before anyone ever called or sent an assessment.

    Provider Response

    Our apologies about your experience with our Company. You indicated the reasons for your dissatisfaction. However, our records show that calls were extended, in an effort to reach you, but all went unanswered. You eventually contacted us and requested a manager and in doing so you expressed that your mother had passed. We are deeply saddened by the loss of your mother. We pride ourselves on our reputation in extending the very best care and quality service to our clients therefore we are at your every disposal if there is anything we can assist you with in moving forward.

    Sister Josita

    5

    December 25, 2020

    Other

    This provider responded within a half hour of my email. They are courteous, efficient, and can provide immediate help when needed. The home health aides are caring, reliable ....always on time , and pleasant. I was never disappointed when I needed a spur of the moment aide, also. I highly recommend this agency.

    Reynaldo

    5

    August 26, 2020

    I am a current client of this provider

    I needed a home care person to help with caregiving. Caring.com suggested several agencies, and I picked Gentle Hands, who provided an excellent person to help at home. The rate was reasonable. When I requested a change in schedule, GH was very accommodating. I recommend them.

    Ruth

    4

    March 14, 2020

    I am a current client of this provider

    My experience with Gentle Hands Home Care has been pretty good. I've only had one caregiver, and she's good. They provide companionship, and they help me with everything. The schedule is flexible, and they're the least expensive compared to other agencies.

    Caring110899650

    5

    July 31, 2015

    I am a current client of this provider

    We did hire Gentle Hands Home Care, and they provide live-in home care. We chose them because their price was right, and they had someone available. They do cooking, bathing, and helping my mother-in-law get dressed. The caregiver that we have is excellent. She is wonderful.

    sanford555

    5

    July 2, 2015

    I am a current client of this provider

    The physical therapist and the aid sent to me by Doreen J. of Gentle Hands Homecare Of New York are excellent. I can't imagine a better physical therapist than Prya. In brief, she is superb,highly competent, and thorough. She shows me how to do the exercises with precision, and does not let me cheat. Monika, the Home Aide, doesn't stop working. She even suggests possible chores for her to do. She is cheerful and pleasant to be with

    Caring1587

    5

    April 30, 2013

    I am a past client of this provider

    Gentle Hands was very good. The two attendants I had were very caring and good.They were careful, helpful and have a very positive attitude.I had no problems with them at all. They were good with my mom and assisted her with activities of daily living. Doreen could have a lot more of information printed when she came. I had interviewed other agencies and they all had printed materials where you can read what exactly what whey were gonna do and what's expected. It would be easy for me to go through after they leave. I still chose her then because of her personality. I felt confident with her. I think she could give more of a better presentation if she had more material. It would make her more professional that way.

    Carlene1

    5

    April 10, 2013

    I am a past client of this provider

    My grandmother was sick and I wanted to have somebody to take care of her. Their care for her was really excellent. My grandmother was happy with them. She was well taken care of. If my grand-dad isn't doing well later on, I would use Gentle Hands again.

    rose15

    5

    March 1, 2013

    I am a current client of this provider

    A friend recommended Gentle Hands Home Care. Their service is very good. The people are reliable and they take good care of my grandma. We've been working with them since September. They do the laundry and some light housework. I'm very happy with their service. Doreen is a good person. She's very nice.

    Gretel

    5

    March 1, 2013

    I am a past client of this provider

    A friend of mine told me about Gentle Hands Home Care. When I spoke with them, it was like I've known them for such a long time. They've handled everything in a professional manner, and they were able to answer the questions I asked about caring for my mother. The caregiver was good, patient, understanding and she tried to make my mother comfortable. She cared for her like she was a family member. It was such a hard working team. We worked for them for about a year. I've recommended them to my friends.

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    About Gentle Hands Home Care, LLC in Jamaica, New York

    Welcome to Gentle Hands Home Care

    “In House Care Service”

    Gentle Hands Home Care, LLC is a locally owned and operated home care agency. We are proud to be affiliated to New York and part of the prestigious American Health Care Association (AHCA) and National Private Duty Association (NPDA).

    At Gentle Hands Home Care, LLC, we have a philosophy of upholding the highest standards of quality care in all of what we do. In our mission to serve you, we conduct a thorough and comprehensive evaluation of our services regularly. We invest in our caregiver employees as well by having them go through seminars and regular trainings.

    Our agency, Gentle Hands Home Care, LLC is an equal opportunity provider. Our services are always available to anyone who is qualified for home care regardless of age, gender, color, sexuality, ethnicity, origin or creed.

    Services

    With your loved one’s primary comfort and convenience at home, we offer a wide scope of home care services. Gentle Hands Home Care, LLC will work closely with you in order to formulate a comprehensive home care plan that will address the needs and condition of the client.

    The care plan will be reviewed periodically because we believe that care should be dynamic to fit the changing needs of client. For all your home care needs, you can trust in our reliable and compassionate caregivers to be there for you.

    Below is a list of our services:

    • Companion Care
    • Personal Care
    • Live-In Care
    • Residential Care
    • Senior and Adult Living Care
    • Senior and Adult Personal Care
    • Alzheimer and Dementia Care
    • Geriatric Counseling Services
    • Meal Preparation
    • Diabetic Diet
    • Kosher Diet
    • Diet and Traditional Diet
    • We also provide assistance inside Assisted Living Communites
    • We also provide LPN, HHA and CNA's onsite
    • Medication Reminders

    Message from the owner:

    The reason why I chose to work in this industry is because I believe in promoting and facilitating safe independent living for elders in the privacy and comforts of their own homes. I love working in the New York area and vicinity. I enjoy the love and passion of the elders that live there, we describe all business as routed in New York.

    My Areas of Practice

    • Senior and Adult Living Care
    • Senior and Adult Personal Care
    • Alzheimer and Dementia Care
    • Diabetic Diet, Kosher Diet, Diet And Traditional Diet
    • Geriatric Counseling

    We are proudly serving the Five Boroughs New York. Please give us a call 24/7 for assessment is now at an attractive rate.

    Map of Gentle Hands Home Care, LLC

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