The 10 Best Home Care Agencies for Seniors in Amherst, NY for 2025

"FirstLight Home Care is an agency that provides a variety of care services for their clients. They have been helpful to me and my family in caring for our elderly loved ones, offering services that range from basic companionship to complex medical care. While I appreciate the promptness and kindness of their staff, I must admit that some aspects of their care could be improved upon. While the caregivers have become like family to us, there have been a few instances where we have had concerns about the quality of care provided. Despite these concerns, I must say that FirstLight has been responsive to our needs and has addressed our concerns in a transparent and communicative manner. Overall, I would recommend FirstLight Home Care as a potential caregiver for your loved ones, with the caveat that you should carefully evaluate their services to ensure that they meet your specific needs."

"I am very thankful to Abundant Life Home Care for their great service and tremendous help when me and my family needed it the most. My father had an accident where he hurt his back and for a while after his surgery he was partially immobile. We ourselves could not provide him the care and attention that he needed so we found Abundant Life Home Care after our family friend recommended them to us. They cared for him as if he was also their family and I could not be more grateful to them for that service. They helped him to get dressed, bathe, walk to the restroom, and made sure that he got his medication on time. During this particularly hard time for our family with our father's accident and even more so with this vulnerable time for all of our elderly members because of the coronavirus our family we were able to feel reassured of our Father's well being. From the bottom of my heart thank you so much!"

"Help at Your Home Health Care Agency provided exceptional service. The caregivers displayed incredible warmth and professionalism, ensuring that every need was met with a personalized touch. Their dedication to making clients feel comfortable and cared for is unmatched. This agency made a significant positive impact on our lives, and I highly recommend them to anyone seeking quality home health care"

"Some of the aides from Maxim Healthcare Services are very good. The problem is if they come on time. Today, my aide was supposed to come at 9:00. I called, and they said they didn't have an aide for me. I was headed outside at 12:00, and all of a sudden an aide knocked on my door. They come when they want. One of the aides would be on the phone when they're not supposed to be on the phone because they're working. We've been using them since the end of December. There's just lack of communication with them. "

"From the beginning, it looked pleasant. We visited on a Sunday in mid July and there were people mingling around, which was nice. There were elder people in the back sitting in the shade enjoying themselves. The facility is all contained within a building, so you get an idea of what the conditions are pretty quickly. I was impressed at how clean and modern the public corridors were. That is in contrast to many similar places that are hotel/motel like and left in dingy status.The room itself was on the second floor and was spacious considering she was living alone. There was a quaint kitchen and room to maneuver from the living room to the bedroom. Her living room had a sliding glass window to a mini balcony with a view of the surrounding area. Having not actually encountered employees (we were buzzed up), I can't state an opinion about them. But everyone I saw personally appeared happy, which says a lot. "

Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offer: Personal Care and Support Companionship and help with daily living activities such as grooming, bathing, fixing meals, and laundry. Respite Care Respite care from Interim provides family members breaks from the daily routine of care giving. Whether it's for a few hours or a long vacation, Interim can provide the support and relief needed.

"Venture Forthe was easy to work with and took great care of my mother. Cannot say enough good things. "

"The agency and the caregivers at Comfort Keepers are exceptional. They do the cooking, the cleaning, companionship, and making sure she gets her medication. They also take her to the senior center twice a week. They're very caring, very compassionate, and reliable. I can't think of enough adjectives to describe them, they have been wonderful."