Touching Hearts at Home of Buffalo NY Buffalo, NY

Victor O

He had just come out of the hospital and needed the help. We had a great caregiver who was very attentive to our needs.

Judith F_6

They have helped the most with the interaction with the caregiver and him. She talks to him and does PT with him. I like that they come sit and talk with you in the home before matching you up with a caregiver. The match was so on target it was incredible.

Ron D_3

They call and give updates. I've used them 3 times now and the help has been excellent.

Debbie M_32

It is helpful knowing that my mom has someone with her in the evenings so I can focus on other things. They have consistent communication.

George C_22

They helped out a lot. I feel like I can trust them.

Anonymous_1703001654

I work and I could not do the things my mother needs so its very important to us. They have done a good job and they make an effort to engage my mother and keep her alert.

Michael P_22

They make things easier for me. They help me with small things that are hard for me to do. I am happy I made this choice. My caregivers do everything I need.

Anonymous_7635

They provide great hands-on care to me and have a positive impact. The caregiver is high quality and provides excellent care to her patients.

Ann A_12

They had constant communication, excellent workers and caring people. The communication, excellent aides and extraordinary services.

Geffrey G

It was a huge help to me, it saved me lots of time and effort. They work hard and communicate well.

John G_56

They've been bending over backwards to get things done.

Carol S_60

The services have improved my daily life a lot. It has helped me to be more organized. I like the dependability at Touching Hearts at Home.

Ann D_15

It has been a positive experience because Lilly has been very attentive, and we text in-between. I like that they are responsive and are very hands-on.

Edward K_20

They've been more personal in their care. They've been very accommodating towards my mother.

Jean B_17

She was able to stay in her home longer because of the services. I was very satisfied with Touching Hearts at Home. They kept us notified if there were any issues with the caregivers. They gave us consistent caregivers.

Johann H

They help by helping her cook and with her physical therapy. They give you exactly what they promised.

Deborah R_9

My mom looks forward to someone coming in since I can't be there. I have good contact with the office and they know who I am.

Julie B_14

They relieved the pressure of having to care for someone that I'm not living with. I really liked that they functioned as an agency as opposed to independent contractors.

Sandy W_12

It was very helpful. I live out of town. They are great.

Sharon D_19

She helped me with laundry and cleaning. I have no complaints.

Denise M_13

I live in Houston and my dad lives away from me, it gives me peace of mind knowing the caregiver is there. The caregiver who was put with him has been there over 3 years and we've had no problems.

Phyllis W_10

They have made it positive by having someone there to answer to all of her needs as much as possible. I like that they have been responsive to our needs. They have good people and take care of my mother.

Anonymous_6465

I know someone is checking on my mother besides the neighbor. They always get back to me right away and they require covid testing.

Donna S_27

They help me with personal care. I've just had very good service.

Judith M_8

They've helped me shop for groceries and they've provided transportation. They're very attentive to my needs.

Anonymous_6183

They make my breakfast and they do my laundry. I like that they're friendly and they're warm.

Elizabeth S_25

All the aids are very kind and come on time. I like that the agency is very good at communicating.

MaryBeth C

They have provided consistent aides. They are willing to work with us.

Richard K_17

They help that they gave my dad and the company that they also gave him. They need more personal to cover the hours needed.

Ellen D_5

They helped improved the quality of my father's life on a daily basis. They were very flexible with scheduling, and they provided excellent caregivers for my father.

Cheryl O_3

She enjoyed everyone that came. They do more than I even ask. They were able to set up care immediately.

Merriejann M

They have helped with everyday chores. They help with cooking. They have good caregivers.

Brenda H_11

The companion that was not doing so well had quit. Hopefully that works. The can have better communication between the companion and myself.

Ed S_1

I was out of town a lot and my father was in his 90s and needed care a lot. The fact that they always showed up and the consistency of the service. Touching hearts was far and away the best of the 5 that we had in the house.

Brendan B

Companionship and being attentive to her needs. The current lineup of home care aides is good and they are very attentive and do a good job.

Elaine X

Judith really likes the care she receives. They're very responsive.

Lenny &

She couldn't remember that they were there but it helped us. We didn't have to do anything. The aides did it for us. I liked that they were personable. We loved the caregivers.

Matthew W_3

They help that is too much for us. I like that they find good people for us.

Harmon H

The client is always safe and engaged when she is with them. The office staff are excellent communicators.

Robert R_33

They directly help my wife to keep her life together. They keep our clothes organized and things. They are timely, and they don't bug me if the bills get mixed up. They supply good people who fit my needs as well.