The 10 Best Home Care Agencies for Seniors in New Hyde Park, NY for 2025

"We have used aides from the Forest Hills Home Instead for over five years for my mother. That length of time should tell you upfront how pleased we are. Initially aides were needed for just part of the day. As my mother needed more care as she got older, Beverly worked with us to expand the hours. Now we have four aides who work 12-hour shifts around the clock. We live over 1000 miles away and would not be able to keep Mom in her home as she wants without the wonderful women who take care of her. (We have met all of the current aides during pre-Covid trips to see Mom, as well as communicate with them on the phone, and can honestly say we like each one.) Beverly and her office have worked with us over the years to minimize new people when an aide is sick or going to be on vacation since changes make Mom very anxious. As sometimes happens, if my mother just doesn't like a person, that has also been resolved quickly. If I'm concerned about something, I call or email and Beverly decides with us what action to take. If an aide is concerned about a change in my mother's health, Beverly lets us know. She even called us when the pandemic became bad in NYC to tell us what precautions they were having the aides take. Communication is easy and prompt. I have no reservations about marking five stars."

"The whole idea of getting help for a family member is fraught with emotion. Many people can relate their own experiences but you still feel responsible and concerned about doing what’s best. My mother has been fiercely independent in her own home for 70+ years and was resistant to outside help. Home Instead has qualified people to answer all your questions and allay everyone’s concerns. The transition has been seamless and mom is happier than i’ve seen her in a long long time. Her companion is a PERFECT match!"

"Gregg & Eileen of Right At Home supported my family through difficult times as we navigated through at home care for my aging father. From our very first meeting we knew we were in good hands. They truly care about their clients & their families & their own staff. Gregg & Eileen were there for us every step of the way - from understanding our needs, arranging care givers that were a good fit for my father, assisting us as our needs changed, navigating through COVID, and even handling filing claims. They, their office staff and caregivers helped us through challenging times."

"I was impressed with the care and attention Carol and Sherry gave me as I looked for in-home care for my Dad. Carol was very helpful in explaining the service they provide, unfortunately they were not able to provide care to us, however; Sherry reached out with a list of other agencies that provided the care that would work best for my family's needs and continued to check in with us during the process. This level of attention and care is very rare when you know there is no benefit to you. Great to know people like them are still around,"

"We used Lean On Me Home Care INC for my husband. They were very professional, and caring, and they were also very expedient. So they met the need when I needed it. If you need services right away, if you need someone professional, that's caring, and provides the services you need, that's the care service for you. They were local, so it wasn't far away for them to travel to get here, which was very helpful and they were always here on time."

"Amazing staff and so attentive! At first we were apprehensive to get care, thinking we could not afford it- but after experiencing the difference of how my mother acts and looks after having a weekly caregiver- we could never afford to be without Fairfield Family Care! Thanks for helping us transition into home care! "

"All the caregivers we had demonstrated exceptional qualities of compassion,empathy and a lot of patience. My partner was always allowed to feel independent until his last moments. We were incredibly lucky and thankful to have discovered your services."

"Was so appreciative that they were able to get coverage on very short notice. The help was very nice and I felt comfortable with them. "

"My aunt was in need of home-care and because I live 1,500 miles away I was very nervous about finding someone I could trust and that my aunt would like, because at 90 she is pretty stubborn. Well, I have to say that we could not have found a more perfect fit with Enrie and Right At Home-Bronx! Enrie is caring and professional. She takes the time to match care giver & client and she has a keen sense about it. The home care provider we have now is amazing Lorena C. has been a true miracle worker. She has managed my aunt to get out of the house, has helped with so many little details, she texts me with updates and even brought my aunt a beautiful handmade birthday card. Enrie and Lorena have given me the peace of mind I needed to feel assured that my aunt is in good hands.. "

"I have been using the services of A Better Care Option since January and have been very pleased with them. Their professionalism and quick response to any issue that arises is outstanding. Phone calls are returned promptly, issues are addressed and I really feel that they take the time to really get to know the clients and their individual needs. The aides that have been with my uncle are kind, compassionate, patient and really understand him. I am confident that he is safe and well cared for when I am not there. They are prompt, reliable, trustworthy and keep me informed of any issues or problems. They are a great fit for my uncle who suffers from Alzheimer’s, and I am very lucky to have them!"

" Touching Hearts has provided our family peace of mind. We know that everyday our dad is getting the care he needs and that our mom is receiving the support she deserves. Overall, the caregivers have been so helpful and caring. Can't imagine what we would do without Touching Hearts"

"My aunt needed round the clock services and unlike other service providers she has been receiving excellent services from the provider diligent staff and great personel .she is so happy now. "

"The owner of the agency and his staff are exceptionally responsive to customer calls and e-mails. They also encourage feedback and work hard to pair home health aides that are well suited to customer needs."