Reviews of Senior Helpers - Central Long Island in Hicksville, New York
August 15, 2023
We've been using Senior Helpers - Central Long Island. They've been very helpful. They gave me a lot of other information to help us pay. They offer a wide range of things because my mother didn't necessarily need someone to bathe her and this and that. I was looking for companionship and physical things, walking, and helping her cook. I like the person that comes. We're doing four to six hours, three to four times a week. Thus far it has been the same caregiver. She likes my mother. I haven't had a problem with the agency. They've been very good. They return the calls we miss. I actually called them when I was in Europe and I missed a message and they called me right back. I don't have anything negative to say.
August 12, 2020
Senior Helpers has been improving the quality of life for my mother for several years now. Everyone connected with the agency has been most responsive and flexible as our care requirements change and change again. They have gotten to know my mom on a personal level and really understand her specific needs and priorities. Their service helps me tremendously reducing stress and time I would otherwise have to spend managing the different care givers. They are also very effective at dealing with the insurance company that provides long term care benefits. This is an ongoing challenge and another critical factor in successfully caring for mom. Senior Helpers could not possibly do more in this regard as I have had to successfully appeal decisions denying mom's coverage and constantly furnish documentation as my mother's care "re-assessed". Having them on my team and trusting their capabilities makes these battles less time consuming and contributes to the success we have had. In summary, this agency has really come through for my family consistently for several years running.
August 1, 2020
Have a clear understanding between the care recipient and the care giver exactly what are the responsibilities and expectations of each party. Over time, strong bonds are formed. Substitute care givers don't always rise to those expectations.
July 27, 2020
My mother has been a client of Senior Helpers for the past five years. She is quite difficult to deal with and the agency has been very helpful and patient in dealing with her.
July 27, 2020
We couldn’t be happier The office is so responsive to our needs and the caregivers are dedicated to giving our mom the very best care possible
July 24, 2020
I cant begin to tell you what Senior Helpers meant to me and my family. From the initial phone call to arrange services ;to being assigned a companion for my mom, the staff were completely attentive to the needs of my family. They helped me to create a schedule and a care plan specifically tailored to my mom's need . It is the Boutique of Home Care Services. Thank you for all that you do !
July 23, 2020
Senior Helpers is an extremely trustworthy, caring and easy service to work with. The caregivers from Senior Helpers helped put my mind at ease while caring for my grandmother. They were compassionate, kind and a loving companion for her. I recommend this agency 100 times over!!
July 23, 2020
Wonderful caregivers helped our aunt. The office was always responsive to all of our questions. Would def recommend!
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Services and Amenities of Senior Helpers - Central Long Island in Hicksville, New York
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- Range Of Services Extra: Alzheimer’s Dementia Care, Parkinson’s Care, Veterans Care, Respite Care, Surgery Assistance, End of Life Support Care, Life Profile
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping