Steadfast Caregivers Garden City, NY

Anonymous

I am deeply appreciative of the agency's sensitivity not only to the caregiving needs of my parent, but, as well, the financial and complex scheduling needs we have. Knowing the head person is also a man of deep integrity, I am reassured that any errors will be immediately corrected and one another's dignity always strengthened through the lessons learned. This agency works with us "where we are at", never imposing impossible expectations where our situation is, at best, minimally adjustable. The caregivers have shown great devotion to my family as well. They are resourceful , caring and will advocate for us wherever they are. The only reason I have not rated this agency at 5-star are a few minor (and non- threatening) personality issues in the caregivers that reflect a need for some growth in professional maturity....I consider 5-star perfection, no improvement needed.

dawnC

Alex from Steadfast and his wonderful team caregivers were a godsend for my mom during final year of her life . Alex worked diligently to match my highly spirited and somewhat challenging mom up with the perfect caregiving team Carla and Lillietha who alternated living full time in our home to care for her. Both of these ladies were highly experienced, competent, caring, and compassionate beyond our expectations and I honestly don't know how I would have taken care of my mom without them. They blended seamlessly with our entire family and as difficult and heart wrenching as the situation was, it was a joy to have them along on my mom's final journey. I'm not sure if 5 starts is enough for the recommendation. iIf I could give 10 I would.

JudiFran

Steadfast is an excellent agency made up of well-qualified caregivers. Each caregiver took care of my husband w/expertise, respect and care. They became part of our family, they became indispensable. The staff at Steadfast was able to handle every situation with ease. Whenever a substitute was needed, that substitute reflected all the qualities I came to expect.

Lynn P.

Our mom is in her late 90’s, dementia and poor mobility have set in. I live out of state and my sister works full time. My mom does not want to move out of her house but she can no longer be by herself. We started with day caregivers but as our mom became more prone to falls we went to around the clock caregivers. Mariama has been her primary caregiver for more than a year. Our mom can be difficult especially with worsening dementia. At first our mom would not let anyone assist in her care. Mariama has exceptional patience and my mom accepts her assistance in the shower. My mom loves when her back is washed which I never imagined would happen. Mariama understands when my mom is having a difficult day and responds appropriately. She is more than a caregiver, she really cares about our mom and advocates for her. Early signs of bedsores started, Mariama was very conscientious about notifying the family for follow-up and making sure they were improving. I am happy to report a nurse examined the sores and said they are not dangerous because of the care my mom has received. Mariama has been my mom’s primary caregiver. There have been other regular and fillin caregivers, all are very competent and caring individuals. Steadfast does a great job in screening its caregivers. Alex, the case manager, has been understanding if a particular caregiver is not the best fit. Everyone associated with Steadfast has been top notch and I feel fortunate to have them care for our mom.

DJP1

We had a great experience with Steadfast when we needed someone to help my father when he got out of the hospital. Sharon was absolutely fantastic and would highly recommend both Steadfast and Sharon.

kaps

Steadfast helped us through a challenging time. Caregivers were kind, giving, and helped my family as we navigated end of life needs. I would strongly recommend Steadfast

Timarie

Alex was kind and considerate of my family when I was looking for care for my parents. He spent time to get to know them. He made himself available at all times for concerns and questions. The aides he sent were professional and caring.

ChristineMM

When my mom's dementia progressed to the point where she needed an aide, Steadfast was there for us. The caregivers helped my mom with daily tasks: helping her dress, cooking and feeding her meals, reminding her to take her vitamins and do her exercises, engaging her with puzzles and activities, helping her to and from the bathroom, and making sure she was safe walking around the house. Alex was very responsive to our concerns and requests. My mom was able stay in her home the last two years of her life, thanks to the staff and caregivers from Steadfast. Years later, when my dad needed assistance temporarily after an illness affected his strength and mobility, we called on Steadfast to send caregivers to help him, during the day and also overnight. We needed someone to prepare my dad's breakfast and lunch, help him into and out of the chair and the bed, and help him with toileting. Once again, Alex and the staff were very responsive and accommodating of our requests. We would certainly call Steadfast again should we need caregivers in the future.

suzanne1234

Steadfast provided caregivers for both of my parents for a few years. Alex was great and very responsive. If an aide was sick, Alex made sure to replace them immediately so there was no gap in care. Occasionally we had a caregiver who wasn't a great fit for my family, and Alex worked with us until we had the right people. Ultimately we had aides who really cared for my parents and whom my parents considered their friends.

Jpen

Steadfast assigned us a wonderful aide that blended in with our home perfectly and has become like a family member to our mother. Alex and his office were prompt and speedy in addressing our needs and making sure we were covered while rehab was trying discharging us as quickly as possible. We're so grateful that they were able to take care of us

Maria W.

We hired Steadfast Caregivers to provide 24/7 care for my uncle. The two caregivers that came treated my uncle as part of their family. The weekly transition between the two caregivers was seamless. Having them there was a relief to me and my family. We never had a concern for his care. He was so thrilled with the different foods that the caregivers prepared. When there was any concerns, Steadfast Caregivers were prompt with their response. During the holidays, when the permanent caregivers were on vacation, the company provided coverage. If the time comes again that I need care for a loved one, I will definitely be reaching out to Steadfast Caregivers.

Gene Wexler

Steadfast Caregivers provided excellent home care providers for my 92 year old father for the past three years of his life. The women and men were experienced, kind and got him out of the house! Having Steadfast was especially comforting for me as I lived two hours away from my Dad and sometimes the caregiver quit. Steadfast quickly found a replacement.

Deborah D from Canada

Words fail to describe the positive impact Steadfast Caregivers had on my family. Despite living thousands of miles away, and in another country no less, I trusted Andrew, Alex and the dedicated team of caregivers to support my father to live independently in NYC. Their team became a trusted and much loved extension of our family. Accompanying my father to appointments, preparing meals, performing light housekeeping were all done with care and attention. But what really distinguishes Steadfast from other providers is their genuine warmth, empathy and engagement with the seniors they support. Their professionalism, expertise and kindness made them ideal companions for my father. Some of my fondest memories were watching the interaction of my Dad with his caregiver; his home was filled with shared laughter, love and companionship which made each day meaningful and full of purpose. No matter the time of day, no matter the circumstance, I was assured that this team would be there when we needed them. I wholeheartedly endorse this caregiving team and would not hesitate recommending Steadfast Caregivers to any family that is looking for top-notch support for a loved one.

Sengler123

The aide my father had for years was Melissa and she was the absolute best! Irreplaceable! Alex was not great. In the beginning he was awesome. But after a while he wouldn’t work with us and kept raising his rates even though my father was on a fixed income. Borderline rude. But if you can ignore that, the aide we had was great. I still keep in touch with her.

Provider Response

kikiacme

I first called and immediately an appointment was set up with me. I first met with the manager and he assessed the situation, my mother, and her apartment. He really was proactive and answered my questions before I could ask them. The caregivers were always on time and they shopped, made meals for my mother and made her bed as well as trying to get her out for fresh air. My mother was very difficult and they were able to manage her. If there was a problem they would immediately call me.

TheAmesMom

Steadfast is amazing. When my dad needed some assistance, they were there; when he needed additional assistance, they were there. When he was ultimately at the end of life, they were there. The aides are caring, skilled, reliable, and I'll say it again, caring. The office team is amazing. I really believe my dad lived a lot longer because of the attentiveness of the Steadfast team.

R Kaufman

The agency provided care givers for my mom a few years back and found excellent people. we rarely had an issue with staff coming late and we would always be notified if there was an issue. The caregivers would advise of any problems with my mom as well her general mood and reassure us she is being attended to. I worked with Alex had his cell if needed and he always followed up even after hours if we needed help.

Aufrichtig

In a word they supply with with everything I need whenever I need anything. So far their practitioners have been excellent

Bcat

The caregiver is wonderful. The response time for any need is quick. You have the sense that the personnel is comprised of very caring people.

BonB

We have been very pleased with Steadfast Caregivers. My mom's caregiver is very caring and reliable. She has worked with my mom for over one year. She keeps in contact with me and is a pleasure to work with. The staff at Steadfast - management, nursing care, billing, and schedulers - are all very efficient and helpful. They are courteous and caring. We're very grateful to Steadfast for being great partners in my mom's healthcare needs.

debee

Steadfast has been taking care of my parents for 3 years. First my father who suffered from Parkinson's and Kidney issues. His Aides were great, they kept him on his special diet and entertained him while my mother was in the hospital/rehab. When she came home she also need an aide/companion. The company sent a woman she adored. My father had hospice at home and his live in aide was tremendous during the two weeks. My mother's aide had been with her for two yrs now and is part of the family! When ever their is an issue the are very responsive, the nurse comes once a month to organize her pills and is always on call if needed. When an aide gets sick they always have a replacement equally qualified. I Trust this agency with my parents and highly recommend them.

DavidH.

Steadfast Caregivers provide excellent care for our elderly parent. They are kind and patient with him. We have a regular caregiver who is very dependable, 5 days a week. She has become a regular member of the household. The agency has been very responsive anytime we reach out to them. We recommend Steadfast to anyone who finds they need in home care.

Tara H-G

Quality of services provided is excellent. The caregiver comes twice a week to care for my aging father. My father is 94 years old and was very resistant to having someone in his home. I explained this when requesting a caregiver and was assigned a wonderful person who is understanding, patient, and very capable. The caregiver always is arrives on time; interacts beautifully with my father; interacts with me as well. I feel so at ease knowing she is there with my dad while I am working. I highly recommend this agency.

Ferrisa

The folks at Steadfast Caregivers have been amazing in helping to find the best caregivers for my elderly mother. It took a while but we finally found someone who speaks Spanish and can humor my mom. Needless to say, my mom is VERY happy and I am as well. Also, the agency contacts me whenever the caregiver must miss a day and they find a substitute to be with my mom. In all, I am very happy with the thoughtful and conscientious treatment we have received from Steadfast Caregivers.