He has 24 hour care and that is what he needs. They help by transferring him around.
I like that they are taking care of my father and he is happy with them.
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(516) 514-3643
Reviews of Right at Home North Shore Long Island
Home Care Reviews for Right at Home North Shore Long Island
December 09, 2022
I am a current client of this provider
December 06, 2022
I am a current client of this provider
They help me to get out.
They are reliable.
November 14, 2022
I am a current client of this provider
It is very helpful.
They are kind and compassionate aides.
November 14, 2022
I am a current client of this provider
They are great help to us, and they do care for the client when I am unable to do.
They have been very nice to us.
October 06, 2022
I am a current client of this provider
Our experience has improved, I like the knowledge they have.
They are very responsive to me making requests like going shopping. They are cooperative.
October 06, 2022
I am a current client of this provider
They do what they can do and I am okay with that and I see that they are trying.
I would like them to have more ability to choose someone who is working for us.
September 26, 2022
I am a current client of this provider
It's been positive, the provider has helped him the most by keeping a clean house and getting his groceries.
I like that they come on time, take care of what needs to be done, and are responsible. I feel like I do not have to worry about anything when they are there.
September 08, 2022
I am a current client of this provider
She is very, very calm and patient with her.
I like that the agency tries to match the caregiver to the client.
September 08, 2022
I am a current client of this provider
They are there for my dad and make sure he is eating and dressed appropriately.
One of the caregivers we have is always great.
August 03, 2022
I am a current client of this provider
The caregiver helps me get dressed and prepares meals and reminds me of taking my medicine. She is very helpful.
They could stay in contact with me. Right now I am happy with my aide but we have had trouble getting aides since we started and it is a little unsettling.
June 10, 2022
I am a current client of this provider
I am able to get out more because they are there for him.
They caregiver that they gave me is very pleasant because she treats my husband well and she does her job well.
May 05, 2022
I am a current client of this provider
I would not be in my home if I did not have a caregiver.
I like that my insurance will pay for it.
December 03, 2021
I am a current client of this provider
They have listened to what our needs are and they made the necessary changes for her.
They are good at choosing aides for my mom and what my mom needs for her.
November 04, 2021
I am a current client of this provider
They help her with hygiene.
They engage with the client.
October 06, 2021
I am a current client of this provider
They help her shower and get dressed.
I like that they are reliable.
August 17, 2021
I am a past client of this provider
I needed someone here to help me shower, as I couldn't do anything for myself. I couldn't use my arm.
I had an excellent nurse and everyone from the agency was absolutely delightful and helpful.
August 11, 2021
I am a current client of this provider
We are very satisfied with the care and service offered by Right at Home, Westbury. They are always concerned, attentive, and caring with their well-trained companions. My elderly mother is very comfortable and at ease with the care she receives, and so is the rest of our family.
July 09, 2021
I am a current client of this provider
They provide companionship.
I like that the caregiver is very enthusiastic and efficient. The agency is very responsive.
June 21, 2021
I am a current client of this provider
They make my life easier by helping me with medication.
This is a great company.
June 11, 2021
I am a current client of this provider
They make it so I don't have to live there.
I like that the caregivers are very good.
April 08, 2021
I am a current client of this provider
They need to have better screening with their employees and they need to follow up with complaints about the care.
They are very helpful as far as contacting us and assisting us, but the caretaker wasn't as great.
March 04, 2021
I am a current client of this provider
They could have better contact with the nursing staff where I am staying. They have done a good job of helping me exercise.
I like that they are responsive to my complaints.
February 08, 2021
I am a past client of this provider
They could be less casual about providing the services.
Some people were good and some were not so good in terms of professionalism. They could be more punctual and consistent about the service.
February 05, 2021
I am a current client of this provider
It is a big help, the caregiver is efficient and she does the laundry.
They are very efficient in getting in touch with us.
December 09, 2020
I am a current client of this provider
He likes the caregiver that they sent him.
I like that they are easy to get in touch with and they communicate well.
November 25, 2020
I am a current client of this provider
She is here when I need them. They help out with our daily chores.
Only because of my caregiver who is excellent.
November 12, 2020
I am a current client of this provider
They get me lunch.
I like that they're willing to help.
October 27, 2020
I am a current client of this provider
The people that they have working for us are great, and they have no trouble getting around.
The quality of the agency has been good.
October 20, 2020
I am a current client of this provider
They provide excellent care for my aunt.
I like everything about them. They are reliable, courteous, and take care of all of our needs.
September 18, 2020
I am a past client of this provider
They helped my husband and me when we needed people to send to him while he was in hospice.
I like that they were professional and friendly.
July 14, 2020
I am a current client of this provider
They have made his life easier by helping him shower and get dressed.
If the caregivers exercised with him a bit more, that would make it better.
January 24, 2020
I am a past client of this provider
They provided excellent care and were compassionate.
They were very professional and caring.
October 09, 2019
I am a current client of this provider
My husband is able to get help while I am gone, so I am confident that he is getting the help he needs when I am not here.
I like that the girl who comes to help us is wonderful, and I feel secure that the people they have employed have been looked at and have all the licences they need.
September 05, 2019
I am a current client of this provider
They are taking good care of him, and they have his best interest at the top of their priority list.
They have very wonderful and dedicated caregivers. They are professional, thorough, and caring.
September 05, 2019
I am a current client of this provider
It takes a big load off of myself, and it is very helpful for my wife who has Parkinson's.
They are friendly and punctual. They are efficient and on time.
September 05, 2019
I am a current client of this provider
I don't have to worry about a caregiver not making it for any reason. They always fill the spot.
They are on top of things. They are well-organized.
September 05, 2019
I am a current client of this provider
It took away a lot of my responsibility.
They have not made any mistakes, and they are professional and thorough.
September 05, 2019
I am a past client of this provider
He did everything we would help me make sure I had everything in shower and helped with my morning routine.
They were on time, and I liked the quality of the caregivers. They were outstanding.
August 27, 2019
I am a current client of this provider
She does everything for her, such as feeding her and bathing her.
The person who has been here has been excellent. We have had the same person since we came.
August 23, 2019
I am a current client of this provider
They are helpful. The aides, for the most part, are very prompt and come on time. I've had a few glitches with that. They change him and make the bed. I leave out food, and they serve him.
They need to improve the scheduling. They need to be more available on more appropriate times.
August 14, 2019
I am a current client of this provider
They have helped everyday by being on time and taking her to the doctor.
I like that they are very helpful with my sister.
August 02, 2019
I am a current client of this provider
When they do show up, the aide is usually good, but it takes a while some of the time.
They can do a little better efficiency. When they are scheduling, I have to constantly call them and remind them.
July 02, 2019
I am a current client of this provider
She helps my husband by doing all that I ask her to do.
I would recommend them. I like that she is very nice with my husband. It is import to me that my husband is happy.
July 02, 2019
I am a past client of this provider
They got her food and went grocery shopping.
They allowed her to live in her home much longer than she could have without them.
June 24, 2019
I am a current client of this provider
They make it easier because I do not do everything, and they help me out. It has just taken time to adjust, that is all.
Some of them are good, but others are not. I think they could talk to them and explain what I expect of them.
June 24, 2019
I am a current client of this provider
They could be more interactive.
They have been very reliable.
June 19, 2019
I am a current client of this provider
They make my life easier by performing their services, whether it's driving or running errands.
I like that they have been very helpful.
June 10, 2019
I am a current client of this provider
They are good at supplying good caregivers.
I like that they always have someone when I need them.
May 17, 2019
I am a current client of this provider
The people that they provide are capable. They're able to cook for me. I live alone because my wife is deceased and I need meals provided because I'm 94. They send the RN periodically to check my vitals.
They're reliable most of all, and they've never failed me in almost four years of helping me.
April 22, 2019
I am a current client of this provider
They have tried to help me as much as possible to get me good aides.
Right now, they have been able to help me and get me good aides.
April 22, 2019
I am a current client of this provider
They could provide more stable caregivers that are around for a long time.
The caregivers have high turnover. They don't spend time with the person. They text on their phones and do other personal things.
March 21, 2019
I am a current client of this provider
I didn't have any other means of transportation and companionship.
I like their courtesy.
March 07, 2019
I am a current client of this provider
They take all the worry from me and my loved one is happy with the caregiver.
I like that they were quick to respond to our needs of getting a caregiver. They were quick to respond to initial problems.
March 05, 2019
I am a past client of this provider
They could have done what they were supposed to do.
I didn't like the care that I was receiving.
Provider Response
Dear Pauline, I appreciate your feedback and hope you will give me a call to speak with me about any disappointments in our service you may have experienced in the few weeks you were with us. We value the feedback to provide the excellent service we strive for. Sandy, owner
February 27, 2019
I am a past client of this provider
In her case, I don't think it made much of a difference. There was nothing they could have done.
I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to.
February 05, 2019
I am a current client of this provider
They do everything I need when they come. They help with cleaning, particularly with cleaning the floor.
I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly.
January 23, 2019
I am a current client of this provider
They have taken a big load off of my shoulders.
I like how they have very good quality aides to take care of my wife.
November 29, 2018
I am a past client of this provider
It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything.
There was always something I needed to fix after they left.
November 12, 2018
I am a past client of this provider
When we needed them, they were available.
They were very reliable.
November 12, 2018
I am a current client of this provider
The caregiver does laundry and cooking for us, and it makes things easier for us. We are very happy with what they are doing for us.
I would tell a friend how good they are doing. We are very happy with the caregiver we have.
October 26, 2018
I am a current client of this provider
They are always available in the event that something happens and the regular aide isn't able to come in.
They offer pretty good care.
October 11, 2018
I am a past client of this provider
The caregiver stayed overnight and my grandfather slept the whole night.
They was very quick turnaround. They were quick to respond and they were very understanding.
October 11, 2018
I am a current client of this provider
I wouldn't be able to manage without them.
Right at Home can always get someone to come in.
October 08, 2018
I am a past client of this provider
They helped her with her bathing.
They are the best home help aide service that I am aware of.
October 05, 2018
I am a current client of this provider
It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church.
I would tell they are responsible, and if they have problems coming they have a good back.
October 04, 2018
I am a past client of this provider
It saved me. I am not able to be here, and they were here.
They were dependable.
October 02, 2018
I am a past client of this provider
They were very helpful for me.
The coordination of the aides had some miscommunication.
September 06, 2018
I am a current client of this provider
The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person.
There is nothing but good service.
September 06, 2018
I am a current client of this provider
I couldn't do anything if I didn't have them here.
I would say that the aide I have is the best.
August 03, 2018
I am a current client of this provider
I am old myself and I need someone to take care of my husband.
The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough.
July 24, 2018
I am a past client of this provider
They could have had a greater attention to detail.
They're very efficient and dependable.
July 18, 2018
I am a current client of this provider
Everything has been made easier. I can't walk too well, so she does everything for me that I can't do.
Everything has been wonderful. I have had a wonderful woman taking care of me.
July 18, 2018
I am a current client of this provider
I do not like when they charge me for the miles when taking me to the doctor.
The woman that is taking care of me is wonderful. She is caring and I am very happy with them.
July 13, 2018
I am a past client of this provider
They comforted me by walking with a smile.
Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done.
July 05, 2018
I am a current client of this provider
It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that.
They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online.
May 16, 2018
I am a current client of this provider
They provided well trained individuals.
The services met, if not surpassed, our expectations.
May 03, 2017
I am a past client of this provider
Right at Home took care of my mom in my home until she was too ill to stay home. They always did their best to match an aide to my mother's needs and her personality. They were always very helpful in aiding me in getting services for mom and steering me to the right people. I would highly recommend them.
December 30, 2015
I am a current client of this provider
The care givers assigned to our mom are outstanding, professional, reliable and caring. The office team, especially Nancy and Melissa are responsive and work very hard to ensure our mom receives great care that match her needs and also her personality.
December 30, 2015
I am a current client of this provider
Right at Home deals with anxious families, sick, infirm, and frightened patients. Sandy and Phil's compassion and expertise were evident from the start. They have made it possible to keep our mother in her home at 100! They really care! They have NEVER let us down. We see them as family.
December 30, 2015
I am a current client of this provider
Right at Home has been very kind to me by tailoring caretaker for hours to my needs. Rose comes to help me get out to the stores a few times a week. I feel that I am out with an old friend. I am very grateful to Right at Home.
December 18, 2015
I am a current client of this provider
Cherie is an exceptional caregiver. She is kind, attentive and fun loving.
December 15, 2015
I am a current client of this provider
My ninety-eight year old father is being cared for by home health aides employed by Right at Home. My dad's quality of life is greatly improved by the wonderful care and assistance given to him by these HHAs. We have coverage for my dad during the daytime hours: twelve-hour shift, seven days a week. Each morning he is bathed, dressed, and placed in his wheelchair to start a new day. The HHAs show great concern and compassion for my dad's daily needs. In addition to my dad's companions, the office and nursing staffs are very professional, helpful, and courtesy. My siblings and I are very pleased with the services provided by Right at Home - this agency has assisted us enormously.
October 25, 2015
I am a current client of this provider
It has been great working with Melissa, who has carefully addressed my evolving scheduling needs. The caregivers that helped me the most were Kientay, Sarah, Becky and Luna. I also had help from Daryl. All of these ladies were patient, professional, prompt and most of all, supportive listeners. Their superb communication skills helped my recovery immensely.
October 25, 2015
I am a past client of this provider
Right at Home was able to provide us help for my mother-in-law on very short notice. The care givers they provided were exceptional. Although we only needed to use their services for a short time, we couldn't have been happier with the services. If we ever need help again, without hestitation I would contact Right at Home and would recommend them to my friends and family.
September 30, 2015
I am a current client of this provider
We are very happy with Right at Home. The owners Phil and Sandy are both wonderful They have been so helpful. Also, we love our live-in aides.
August 26, 2015
I am a current client of this provider
Right at home provides excellent service.
August 12, 2015
I am a past client of this provider
RIGHT AT HOME WAS A GREAT SERVICE FOR WHEN I WAS UNABLE TO BE THERE FOR MY FAMILY MEMBER. THEY MATCHED PERFECTLY TO HER PERSONALITY AND IT FELT LIKE A FAMILY MEMBER WAS WITH HER. I WOULD USE THEM AGAIN IN A HEART BEAT AND RECOMMEND THEM FOR ANYONE WHO NEEDS AN AIDE FOR PART TIME OR FULL TIME.
June 23, 2015
I am a friend or relative of a resident
Phil and Sandy are the best -- kind, compassionate, responsive, and highly recommended. Office staff is great too.
December 23, 2013
I am a current client of this provider
Everyone at Right at Home has been helpful and easy to work with. The assistance goven to my father was instrumental in giving me the time and peace of mind to arrange his move into an assisted living residence.
October 18, 2013
I am a current client of this provider
Evelyne embodies kindness and caring, and she has made this experience better than we could ever have imagined. She exemplifies that true great home healthcare starts with the heart. She has brought compassion and caring with her every day. My mother's wish was to stay in her home, and having Evelyne in our family makes this possible. Our family thinks she should be caregiver of the year!
April 20, 2013
I am a current client of this provider
Excellent. Helped with problems caused by weather.
August 13, 2012
I am a current client of this provider
The price is a little higher than most other places, but it's better in the end because you don't have any limited number of hours a week. There at Right at Home they can do hours at a flat rate. Mother and father are both comfortable with the new caregiver. It probably took them like 3 weeks for the second person. Well, we fired the first one out. It was a decision that we had to make because the first caregiver was too old and she was limited with what she could do. We just requested a change for someone younger. The new one is absolutely nurturing and attentive. She's responsive and they like her and so far, so good. What I really like about the agency is the number of hours that they can do. My mother and father both can't afford those heavy prices charged per hour by other agencies and that would probably end up doing more hours in the end. So, this one is something practical for what both my parents need. We are comfortable with the caregiver. We're very happy and satisfied with the service that we're getting.
February 01, 2012
I am a current client of this provider
I have researched several senior at-home care providers in the North Shore area ...and so far the staff at "Right At Home" seems quite comprehensive, diligent, organized and dedicated.
About Right at Home North Shore Long Island
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
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