Syracuse, New York, is a midsize city located along the Erie Canal. It’s home to around 146,000 people and just under 13% of the population is aged 65 and above, slightly below the national average of 16.8%. Residents enjoy white winters and comfortable summers. Syracuse has always been a crossroads town that’s conveniently close to big cities while having a great culture of its own. The city is an affordable choice for retirees, with a low cost of living and tax advantages. Seniors keep more of their retirement income as New York exempts Social Security from state taxes and offers a generous deductible for other types of retirement income. Residents have access to excellent health care at Upstate University Hospital and St. Joseph’s Health Hospital and there are a high number of physicians per capita for everyday health needs.

When it comes to home care, the Genworth Cost of Care Survey 2021 indicates that the average monthly cost in Syracuse is $5,911. Home health care is also available for seniors who require additional light medical services. 

Below we’ve compiled a comprehensive directory of every home care provider in Syracuse– complete with services offered and reviews from families who’ve actually used the service. In addition to our in-depth provider listings, we’ve compiled resources to help seniors and their families to access all the tools they need to age in place safely and gracefully.

Directory of Home Care Services in Syracuse, NY

2019, 2020, 2021, 2022

At Home Independent Living

4464 Milton Ave, Syracuse, NY, 13031

They have kept me supplied with aides when I need. The coverage is dependable.
They have kept me supplied with aides when I need. The coverage is dependable.

Home Instead – Syracuse, NY

6443 Ridings Rd, Suite 123, Syracuse, NY, 13206

My family received a consultation visit from the owner. We explained all of my brother’s needs and health issues, specifically, his incontinence and HIV. The owner left never stating that my brother … (read more)
My family received a consultation visit from the owner. We explained all of my brother’s needs and health issues, specifically, his incontinence and HIV. The owner left never stating that my brother … (read more)

Serving Seniors

44 Schilly Rd., Central Square, NY, 13036

Serving Seniors are very good; they’re very professional. We use the person they send over two or three days a week. We have no complaints. They showed up on time, stayed with my wife, and my wife was … (read more)
Serving Seniors are very good; they’re very professional. We use the person they send over two or three days a week. We have no complaints. They showed up on time, stayed with my wife, and my wife was … (read more)

Comfort Keepers of Fayetteville, NY

6834 East Genesee Street, Fayetteville, NY, 13066

I have been using Comfort Keepers for my mother. The agency has provided reliable and competent assistance and they have been responsive to my needs. They are relatively close to my home; my mother li … (read more)
I have been using Comfort Keepers for my mother. The agency has provided reliable and competent assistance and they have been responsive to my needs. They are relatively close to my home; my mother li … (read more)

Syracuse Home Care

126 S. Terry Road, Syracuse, NY, 13219

We hired Syracuse Home Care. They respond to requests pretty quickly because it is a small agency. It is nice. The caregiver I have now is great. She knows how to handle an Alzheimer’s patient. She is … (read more)
We hired Syracuse Home Care. They respond to requests pretty quickly because it is a small agency. It is nice. The caregiver I have now is great. She knows how to handle an Alzheimer’s patient. She is … (read more)

Nascentia Health

1050 W Genesee St, Syracuse, NY, 13204

We’ve used Nascentia for my mom many times, they were very good, and we are very pleased with that group. We were using subservices right up until my mom went into the hospital at the end of February. … (read more)
We’ve used Nascentia for my mom many times, they were very good, and we are very pleased with that group. We were using subservices right up until my mom went into the hospital at the end of February. … (read more)

Maxim Healthcare Syracuse, NY

224 Harrison St, Suite 680, Syracuse, NY, 13202


Griswold Home Care

110 Buchmans Close Circle, Fayetteville, NY, 13066


Interim HealthCare of Syracuse, NY

3300 James St., Suite 201, Syracuse, NY, 13206


Changing Seasons Home Care

214 Highbridge St, Fayetteville, NY, 13066


Loyalty Senior Care

2700 Bellevue Ave , Syracuse, NY, 13219


Paying for Home Care in Syracuse, NY

The Cost of Home Care in Syracuse, NY

The average home care cost in Syracuse is almost $1,000 per month higher than the national average, according to the 2021 Genworth Cost of Care Survey. It’s also high when compared to the New York state average and other cities in the state. Seniors can find lower-priced home care in all directions. Watertown, located north of Syracuse, has some of the lowest prices in New York, and to the west in Buffalo, average costs are in line with the national average. Albany in the east is above the national average, but still close to $800 less than costs in Syracuse. New York City’s costs are closest to Syracuse’s costs at $5,529 per month.

$5911

Syracuse

$5339

New York

$4957

The United States

$4957

Buffalo

$5148

Albany

$4862

Watertown

$5529

New York City

The Cost of Home Care vs. Other Senior Care Options in Syracuse, NY

Home care and home health care in Syracuse have the same average price, although home health care also offers light medical services from registered nurses or therapists. Adult day care is the most affordable option for seniors who aren’t looking for residential care. Assisted living in the city is an affordable choice, with prices at $1,217 less than the cost of home care. Nursing home care provides the highest level of care and this is reflected in the cost, which is more than double the average price of home care.

$5911

Home Care

$5911

Home Health Care

$1733

Adult Day Health Care

$4694

Assisted Living

$12994

Nursing Home Care (semiprivate room)

Financial Assistance for Home Care in Syracuse, NY

Given the high cost of in-home care, many people use one or more forms of financial assistance to cover the expenses. Below, we explain some of the most common sources of financial help for paying for in-home care. If none of these options are available to you, you can reach out to your Area Agency on Aging or Aging and Disability Resource Center to learn about local resources.

  • Long-Term Care Insurance: Long-term care insurance covers expenses related to senior care, including in-home care. Depending on the policy type, beneficiaries may receive a cash payment to use towards long-term care or reimbursement for qualifying long-term care expenses. Note that there are limitations- typically a maximum benefit of $150 per day- and exact coverage terms vary depending on the exact policy, so always check the details.
  • Medicare: Medicare does not cover in-home care because it is classified as custodial, or non-medical, care. However, some Medicare Advantage and Medicare Supplement plans, which offer expanded benefits, may cover in-home custodial care.
  • Medicaid: Medicaid coverage of in-home care varies between different states because it is not a federally mandated benefit. Currently, all states cover some in-home care either through their standard Medicaid or a waiver program. The specific coverage rules are set individually by each state.
  • Veterans’ Benefits: The Aid and Attendance benefit is a monthly cash payment that beneficiaries can use to pay for senior care, including in-home care services. To qualify for A&A, Veterans must already receive the VA pension and meet several additional requirements, including needing assistance with the activities of daily living. Contact the Department of Veterans Affairs to learn more.
  • Reverse Mortgages: Home Equity Conversion Mortgages (HECMs) are federally insured loans that are available to homeowners age 62 and over. Reverse mortgages allow you to access a portion of your home’s equity in cash, tax free. Many seniors use reverse mortgages to finance their care expenses, including in-home care. Note that although there are no monthly payments due on reverse mortgage loans, borrowers do have to repay the loan once the last surviving homeowner passes away, moves, or sells the home.

Syracuse Home Care Resources 

Home care services are only one of the pieces needed for seniors to gracefully age in place. There are many services and programs that are low-cost or free, that enable seniors to enjoy an independent lifestyle in the comfort of their own home, such as help with home modifications, meal delivery services, and more. Below, we’ve compiled a few of the most helpful resources in Syracuse:

Weatherization Assistance Program

Address:  811 East Washington Street, Syracuse, NY 13210
Phone: (315) 472-2663

The U.S Department of Energy funds the Weatherization Assistance Program. This program increases homes’ energy efficiency, reducing the amount of energy required to heat homes and provide hot water and lighting. Priority is given to people over 60 years of age, families with one or more members with a disability and families with children. To be eligible, your income must be less than 60% of the state’s median income. Those who receive Social Security income are also eligible.

Meals on Wheels

Address: 413 Church Street, North Syracuse, NY 13212
Phone:  (315) 452-1402

North Area Meals on Wheels provides nutritious meals to seniors, the homebound and the disabled in northern Onondaga County. Recipients receive one hot and one cold meal, delivered between 11:00 and 1:00, Monday to Friday. Weekend meals are delivered on Wednesdays and Fridays. The service provides a therapeutic diet to aid with health conditions such as diabetes, high cholesterol, renal disease and difficulty chewing. Assistance may be available for those aged over 60, receiving a Supplemental Security Income or other managed care insurance. SNAP (food stamps) are accepted.

Home Energy Assistance Program

Address:  421 Montgomery Street, Syracuse, NY 13202
Phone:  (315) 435-2700

The Home Energy Assistance Program, also known as LIHEAP, is a federally funded scheme to help low-income households meet their energy costs. To be eligible, applicants must meet housing situation and income limits. Once an applicant is accepted, payments are made directly to energy and phone providers on their behalf.

Respite Care

Address: 1050 West Genesee Street, Syracuse, NY 13204
Phone: (888) 477-4663

Onondaga County residents caring for a person over the age of 60, or those over the age of 60 caring full-time for a chronically ill or disabled person, are eligible for respite care from Nascentia Health. Through the support of New York State and Onondaga County, the Program has several options to provide relief for caregivers. Care, under the supervision of a registered nurse, can be arranged for several days or longer with a temporary out-of-home placement. Emergency respite care needed due to unforeseen circumstances is also available.

Onondaga County Aging Service

Address: 421 Montgomery Street, Syracuse, NY 13202
Phone: (315) 435-2362

The Onondaga County Aging Service is a federally funded agency that helps older adults live independently by assisting them with services and benefits. It provides services directly and through partnerships with community-based organizations. The agency is a one-stop shop for information on health and care in the home.

Determining Your Loved One’s Need for In-Home Care

Aging can be a difficult process, and loved ones may not always ask for help – often times it’s up to their family to evaluate their need for help around the house. While no two situations are exactly alike, this checklist can help you and your loved ones determine when it’s time to start the search for a home care provider.

Checklist for determining the need for home care


Guidelines for Talking About In-Home Care

If you’ve determined that your loved one needs the assistance of a care provider in their home, it may be time for a difficult conversation. Handled correctly, however, this process can bring a family together and ensure that everyone’s concerns are addressed. Use this PDF as a starting point to help the conversation stay as positive and productive as possible.

Talking with Family and Others about a loved one's needs