The 10 Best Home Care Agencies for Seniors in Lackawanna County, PA for 2025

"Because of some past concerns, we were skeptical of home care aides, but Linda is amazing. She is compassionate and caring. If she sees something not right, she's all over it. She takes time with Carl and relates well to him. She is all for the patient, and a great human being. We are so grateful."

"We use Home Instead during the day, but I hired them originally to begin with when my mom came home from the nursing home after therapy and they did not want their staff to get hurt at night. They stopped my night service, so I only have them during the day. They're good. We have them seven days a week. Overall, they're nice caregivers and helpful. We just need someone during the day (my mother's independent still at 87) to make sure that they keep her active, she does her exercises, make sure she gets her medication on time, she eats, and if they see something go wrong, notify us right away, which they have. There were caregivers that experienced a couple issues and they had contacted 911. My mother can't be left alone at all. Everyone's having a hard time hiring people and the thing is, we would like to see less people come. We like a steady person, but again I know it's hard. They're with them eight hours a day, and they can't go anywhere. Instead of two or three people in one day, I'd like them to just send one person. Most of the time, they do, but sometimes they have to split shifts. When somebody calls off, there's not always someone there that they can get, so we have to take time off from work and fill in at the last minute. That's how short staffed companies are and it's everywhere."

"The care and compassion shown by Peggy and all the staff for our Aunt was absolutely amazing. If our family could give 10 stars to them we definitely would. Can’t recommend them enough!! "

"My mother is using Help at Home Scranton. They help with bathing, light house cleaning, and cooking. They make sure to remind her to take her medicine. They're helping her in bed, helping her get out of the bed in the morning, and socializing. She gets a lot of help with her meals being prepared. The caregiver is friendly, caring, respectful, and compassionate. I feel very satisfied."

"The one I used was Comfort Keepers. I am employed, so I am away from home for almost 12 hours, and my mother had surgery, so I needed someone who could come and take care of her physical needs during the day. I contacted this agency, and they came. They would come two hours in the morning, and then before they leave, they would cook for my mother and keep the food next to her bedside, then come back in the evening and clean her up and do whatever the needs are for the evening. They have very good staff who took very good care of my mother -- very personal care -- and I adored them. They treated her like their own mom. Four of them were working, so they would take turns and come. It wasn't the same person coming, and all four of them really treated my mom so well, like, giving her shower, talking to her, massaging her feet, and stuff like that. I was very impressed. Their work ethics were excellent, especially the one name Donna. All of them were good. Everything was perfect and was done very professionally. "