We use Home Instead during the day, but I hired them originally to begin with when my mom came home from the nursing home after therapy and they did not want their staff to get hurt at night. They stopped my night service, so I only have them during the day. They're good. We have them seven days a week. Overall, they're nice caregivers and helpful. We just need someone during the day (my mother's independent still at 87) to make sure that they keep her active, she does her exercises, make sure she gets her medication on time, she eats, and if they see something go wrong, notify us right away, which they have. There were caregivers that experienced a couple issues and they had contacted 911. My mother can't be left alone at all. Everyone's having a hard time hiring people and the thing is, we would like to see less people come. We like a steady person, but again I know it's hard. They're with them eight hours a day, and they can't go anywhere. Instead of two or three people in one day, I'd like them to just send one person. Most of the time, they do, but sometimes they have to split shifts. When somebody calls off, there's not always someone there that they can get, so we have to take time off from work and fill in at the last minute. That's how short staffed companies are and it's everywhere.

Home Instead - Clarks Summit, PA
Offers Home Care
5 Reviews
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(800) 973-1841
Reviews of Home Instead - Clarks Summit, PA
Home Care Reviews for Home Instead - Clarks Summit, PA
September 27, 2022
I am a current client of this provider
November 24, 2021
I am a current client of this provider
The caregivers are very prompt. The schedulers are very careful to call me before there are any coverage issues.
September 27, 2021
I am a current client of this provider
The care providers have all been friendly, easy to work with and kind.
July 22, 2021
I am a current client of this provider
Personal care is provided for my Family Member. My mother is given her medication, provided meals, assisted in getting up and down from the chair and assisted to the restroom.
The Staff does most of the time arrive on time, at times they are late or do not show up for personal reasons.
The family interacts with the Staff, we try to get to know who they are and make it comfortable for everyone.
The Agency is doing better with requests, and letting us know when there is no one available to fill in. Everyone is nice and helpful as much as possible, it isn't easy especially now with COVID still lingering and people not getting vaccines.
January 17, 2018
I am a current client of this provider
I can't put a price tag on peace of mind, and I have that when I walk out the door and our Home Instead care giver Nicole is there with my Mom.
About Home Instead - Clarks Summit, PA in Clarks Summit, Pennsylvania
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home InsteadServices and Amenities of Home Instead - Clarks Summit, PA in Clarks Summit, Pennsylvania
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Screening
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
Training
- Continual Training
Training Areas
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
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