The 10 Best Home Health Agencies for Seniors in Lackawanna County, PA for 2025

"The caregivers of Medstaffers were very accommodating and they were very good. They try to maintain certain principles like they wear certain uniforms with their names. They help me to bathe and provided me good skin care. Their scheduling coordinator is excellent and does a very good job. They are very good in terms of communication. I would recommend them as they are very reliable in the staff they provide. "

BAYADA health care professionals include: Registered nurses Licensed practical nurses Pediatric nurses Physical therapists Occupational therapists Speech language pathologists Home health aides Hospice professionals Medical social workers Certified nursing assistants Homemakers Companions Working together to bring the highest quality care home At BAYADA, we believe our clients and their families deserve home health care provided with the highest professional, ethical, and safety standards. This belief guides how we hire, support, and develop our health care professionals - and it is demonstrated in the expert, compassionate care they provide. Rigorous hiring standards BAYADA verifies work history, credentials, and references and performs thorough background checks. Our professionals also undergo in-depth interviews, written testing, and hands-on skills assessments before they are hired - and all are fully insured before they visit their first client. Ongoing supervision and evaluation All BAYADA health care professionals are supervised by a registered nurse (RN) clinical manager. The clinical manager or the BAYADA primary clinician makes regular home visits to ensure clients are receiving the highest quality care. Additionally, we reassess each care team member's skills on a regular basis. 24-hour clinical support No matter what time of day or night, clients and their care team have access to a 24-hour clinical support team member from their local office should any questions or concerns arise. Each BAYADA caregiver also has a clinical manager who provides ongoing mentoring and support. A client and family-centered team approach Our professionals partner with clients and their families in providing care. We communicate regularly with clients, family caregivers, physicians, and the entire care team. Unmatched education and training BAYADA is unmatched in our commitment to providing education and training to our home health care professionals. Through preceptor education programs, mentoring, hands-on lab work, in-service programs, and scholarships for professional development, our caregivers continue to expand and improve the clinical skills they bring to their clients. Accreditation BAYADA is accredited by Community Health Accreditation Program (CHAP), the leading accrediting organization for the home health industry, for voluntarily meeting the industry's highest nationally recognized standards of care. The rigorous accreditation process involves a thorough examination of the business and service aspects of the entire BAYADA Home Health Care organization - including office and client visits - in order to evaluate service quality, structural strength, organizational effectiveness, and human and financial resources. Commitment to our core values At BAYADA, we all share a commitment to providing care with compassion, excellence, and reliability - the core values of our philosophy, The BAYADA Way.

"The agency is severely understaffed. If a caregiver calls off, the agency is unable to find a substitute. The patient is left without service. On many occasions I was left without coverage because they did not have someone to cover the hours. "

"We got Kindred Home for my brother-in-law. He gets physical therapy, occupational therapy, and the nurse comes. They don't have aides to come in and fill the hours we need. They're excellent, the nurses are great, the therapists are great, and everybody is good there. They'll work around if we have appointments."

"I would recommend Erwine Home Health to anybody. I have an aide that comes three days a week, and an LPN that comes once a week. My aide is wonderful. She's the greatest. I just felt comfortable with her. From the beginning we seem to go along really well. We're about ten years apart agewise, but we have a lot of things in common. She helps me get dressed and bathe, makes breakfast or lunch and other personal things. She's really a self starter. She seems to know what needs to be done. I've had very good experience with Erwine. I call them to ask questions or get in touch with people. They’re there if I need them. "

CareGivers America is a locally owned and operated home care company offering a full range of in-home services for seniors, pediatric patients, and those with disabilities. CareGivers America has 8 offices in Pennsylvania and one office in New York state which operates under the affiliate name of "Care America". From seniors needing minimum assistance with daily routines to people with disabilities and/or chronic illnesses, CareGivers America gets you the right kind of help when you need it. We are committed to our employees, our clients, and the health care industry. We consider it our main responsibility to assist our clients in navigating through the many options available through community resources and organizations such as ours. We seek to improve the quality of our clients lives through dependable, caring service which protects their dignity and sense of worth. We further commit ourselves to assist the families of seniors who struggle with the complex responsibilities of caring for their loved ones. With one call to CareGivers America, it has never been easier to feel comfortable with the decision to stay home. Call any of our nine local offices for more information today. Specializing in: Non-Medical In-Home Services Home Health Services Medical Supply Medical Staffing Handyman Services Medical Alert Response Systems