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Home Instead - Luzerne, PA

269 Bennett St, Luzerne, PA 18709

(800) 558-0653

Verified Partner

4.9

(61 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

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Reviews of Home Instead - Luzerne, PA in Luzerne, Pennsylvania

4.9

(61 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Susan

    4

    August 12, 2024

    I am a current client of this provider

    Caregivers are kind and understanding in the difficult job of taking care of aging parents. And the agency has been fast to correct any concerns

    Deb H.

    5

    August 9, 2024

    I am a past client of this provider

    Michele was a godsend to our family as my mother began to decline. Always going above & beyond what we expected, she had a special bond with my mother from day 1. Thank you Home Instead for providing exactly what we needed when we needed it in such a professional and caring manner.

    Michele T.

    5

    July 23, 2024

    I am a past client of this provider

    The caregivers were very reliable and dependable. They showed up on time and performed the duties asked of them. They accompanied my sister to Dr. appointments, assisted with personal care, laundry, light housekeeping and shopping.

    Grammyof3

    5

    June 1, 2024

    Other

    We have been very pleased with the home services received. My 93 year old aunt enjoys the company provided. They prepare lunch and dinner, dispense her medications, do some light cleaning, and keep her company. The caregivers have been kind and thoughtful. The services have provided relief since the family knows she is not alone all day long.

    rphtak1

    5

    May 31, 2024

    I am a current client of this provider

    Home instead personnel are the most pleasant, accomodating and caring people with whom I have ever dealt. The entire management, and staff go over and beyond expectations. I have had requested changes in scheduling and have never been dissappointed. I would recommend them totally.

    K.Frinzi

    5

    May 31, 2024

    I am a current client of this provider

    This company here is the most wonderful company I have been through so many others company's to help take care of a loved one there staff go beyond and are so caring and loving and puts a smile on my family members they are wonderful you need help for a loved one call home instead you won’t be disappointed

    Giver1

    5

    February 17, 2024

    Other

    We have been very pleased with the services provided. Both girls that stay have made us feel very comfortable with our decision to choose Home Instead.

    Alice

    5

    December 8, 2023

    Other

    The care givers prepare breakfast and lunch, help with showering and dressing. They have assisted in getting him to doctor appointments. I am very happy we chose Home Instead.

    Tomk

    5

    December 6, 2023

    I am a current client of this provider

    Brit provides house keeping, food prep, food shopping, doctor appointments. She provides company during the day. Always early to arrive, I never have to worry that she would be late. The homeinsteat provides any changes which arise without any problem. I would recommend this service to everyone.

    Thomas D. Russell

    5

    October 20, 2023

    I am a current client of this provider

    Maintaining control is paramount as we age. Homeinstead has helped my Aunt Mary, age 93, do just that! Where her best memories exist, 'HOME', not instead, but simply - 'HOME'. Homeinstead can to relied upon to provide reliable and caring services in her home and neighborhood. Thank you Homeinstead! Tom

    jefccu

    5

    October 20, 2023

    I am a current client of this provider

    They provide adl assistance for my father and general home help for my mother. Jen is amazing, my parents love her. All staff are background checked and drug screened. This provides a reassurance that all staff are of the highest quality. My father is doing better than he has in a long time. Besides the care, the companionship that she gives is also a great boost to their day. I would highly recommend their service.

    Maria Anne

    5

    October 17, 2023

    I am a past client of this provider

    We hired Home Instead to take care of an elderly relative when we couldn't be home, and we had a very good experience with them. The caregivers were warm, competent and truly cared about their clients. They arrived on time and took their jobs seriously. They were very courteous and respected our house and our belongings. Management at Home Instead was terrific as well! They were professional, responded to client concerns proactively and were committed to achieving resolution in a timely manner. I would highly recommend this agency to those in need of an elder care agency!

    SallyAnn43

    5

    August 25, 2023

    I am a current client of this provider

    I am a current client of this provider. Because of my medical problems I have been away from my home for 5 months. I recently returned with Home Instead services and they have helped me immensely with my adjustment to my surroundings. Jenifer is always on time and is always up for any challenges I may give her. She helps with all the things I am not able to do yet. This has made my Home adjustment easier and better than I expected. As I continue to improve I will continue to use more of their services. I highly recommend this agency to anyone who maybe looking for assistance.

    ArtG

    4

    August 23, 2023

    I am a current client of this provider

    Caregivers take care of my father 6 days a week, for about 6 hours a day, for 4+ years now, after he suffered a stroke. They are always on time. Our main caregiver, 5 days a week for years now, has been fantastic. She takes great care of him and we get along well with her. Our Saturday caregivers changed often over the years, the one we have now, we are very pleased with. The agency is very good to work with, when we need to call and change my dad's schedule. My only issue would be the caregiver turnover, which I realize is a problem throughout the industry. This caused us problems on weekends, because my father needs consistency, he doesn't adapt well to constant changes.

    woodeshick

    5

    May 16, 2023

    I am a current client of this provider

    Very good communication with staff and care givers . Caregivers are on time and very caring. Interaction with care giver is very good

    Paul U

    5

    May 8, 2023

    I am a current client of this provider

    Highly recommend their services. Very professional front office staff that took great care in understanding our families needs. Many thanks to Jennifer and Melissa who have gone above and beyond in providing excellent home care for my mom and stepfather.

    Lori3108

    5

    May 2, 2023

    I am a current client of this provider

    My mom broker her leg a few months back. She is 80 years old and the journey to recovery took a little longer given her age. The services and care provided by Home Instead were instrumental in getting her back home, in her own house where she is comfortable. She has two dedicated care providers that come Monday through Friday for four hours a day. They help her in the mornings and prepare a light lunch before they leave for the day. Over the course of the time we have been using the service, my mothers level of care has changed from needing more hands on help, assisting with dressing and toileting to having help with light housekeeping, meal prep and companionship, etc. Home Instead is providing a valuable service and has been a blessing to my mom and our family. I trust them with her care and both of the caregivers have been wonderful. Most importantly, my mother is happy with the level of service and care she receives If you are looking for a reliable care company for yourself or a loved one, I would highly recommend Home Instead. They are timely, courteous, caring and reliable.

    K Berger

    5

    March 20, 2023

    Other

    Everyone at Home Instead has been very professional, helpful and beyond friendly. We are grateful for the care they provide our parents, it is comforting to know they are in such good hands when we can’t be there. I would not hesitate to recommend them ( and we already have) to anyone needing care for an elderly relative.

    Sinaed

    5

    January 3, 2023

    I am a current client of this provider

    HomeInstead is the best local agency for home care. I have experience with several and HomeInstead is the most professional and responsive. Their caregivers are prompt, helpful and very nice people. I’d recommend their services highly.

    elizabeth2233

    5

    October 2, 2022

    I am a current client of this provider

    Maggie has been a wonderful caregiver to my mother for several years. She is always on time and is very dedicated to her work. I greatly appreciate Maggie & the Home Instead staff!

    SwtVal

    4

    September 27, 2022

    I am a current client of this provider

    My Mother's Care is going on 6 months. In the beginning she needed help bathing, dressing, making meals and having safety supervision. As time went on and her conditions improved the services changed as well. Aides started to take her for guided walks more, helped less but stood nearby for bathing and dressing so she also felt more independent. Helped with laundry and basis cooking tasks, which grew into running my mother on errands to date. When we had issues with any caregiver it was handled quickly and professionally. Also, when last minute changes to a schedule for help happened, they tried to fill the position as soon as possible. With the aides my mom liked the most they tried to have them come on a regular basis if it was possible. They have helped us through a trying time so that we did not get burnt out taking care of my mother.

    Robert Dolan

    5

    September 27, 2022

    I am a current client of this provider

    Irene is very courteous And she is punctual never late Always ask if there is some thing she can do. All my requests have been handled.

    JaniceDee

    5

    April 19, 2022

    I am a current client of this provider

    We were looking around to find someone to help with my mother. Her therapist suggested Home Instead and I’m glad we followed through. The caregiver my mother has, has made life easier for my Dad by bathing her, doing laundry and light housework. I’m happy with the care my mother is receiving.

    Chermm

    5

    April 14, 2022

    I am a past client of this provider

    Home Instead has provided excellent home care for my parents for several weeks following knee replacement surgery. All of the care givers were very compassionate , friendly and reliable. Kelly was always available to help with any questions and concerns and check in frequently to make sure all ran smoothly. A very positive experience.

    DVMon

    4

    April 14, 2022

    I am a current client of this provider

    My sister has had some health issues over the last year. Since I live 2 hours away and cannot be there everyday, Home Instead gives me piece of mind hat someone is there to assist her with everyday tasks. They also provide her with some companionship as she lives alone. All the caregivers that I have met have been nice and efficient. I would not hesitate to recommend Home Instead to friends and relatives.

    BWMS

    5

    April 13, 2022

    I am a current client of this provider

    Home Instead provides light care services to my parents. The staff are punctual, sensitive and patient. The services provided by the 3 caregivers are documented after each visit, which is so helpful to our family as we understand their changing needs. The agency was quick to respond to my request for extra care for Dad after a hospital stay. Their services have given our family great comfort. We are most appreciative!

    L Jennifer

    5

    February 9, 2022

    I am a past client of this provider

    My Mother lives alone, but needed help post bypass surgery. The Home Instead management and staff were wonderful to work with. We were able to get answers to our questions in a timely manner. The caregivers were terrific, lending just the amount of help Mom desired while keeping her safe, and preventing her from over doing. She started with 24/7 help and stepped down as her recovery progressed. Everyone arrived as scheduled making seamless shift changes.

    Ann Cho.

    5

    January 16, 2022

    I am a current client of this provider

    Home Instead is providing excellent, wonderful care to my aging parents. They always arrive on time. They assist our parents with bathing, grooming, running errands, doing laundry and just simply providing warm interaction. Hiring them was the best decision I and my siblings made. They are kind, caring, amazing care givers. We feel so much better knowing our parents are receiving the care and support they need to fulfill their desire to remain in their home during this stage of their lives. The agency staff is extremely helpful & prompt to respond to any & all needs.

    ppodcasy

    5

    January 13, 2022

    I am a current client of this provider

    I have the services for my Mother to help with medications, showers and meals. They were always on time and usually early. The service was always very professional but yet very caring. I could call any time and always speak with a very helpful person. I would recommend this agency to everyone who is in need of some additional help with their loved ones.

    Rosemary DeSanto

    5

    January 9, 2022

    I am a current client of this provider

    They always arrive on time and if they are running late or can’t make it they always call well in advance to inform me of what’s going on. avery reliable agency. I am the daughter of the client and i’m always well informed by the agency. I would recommend them highly

    Peg M.

    5

    January 7, 2022

    I am a current client of this provider

    Home Instead Agency has reliable, caring caregivers that have provided excellent care for my mother. The caregivers are kind, caring and patient people. They always arrive on time. A bond of trust has been formed with us having the same people caring for my mother. We trust them.

    minnieloraine

    5

    January 4, 2022

    I am a current client of this provider

    I am extremely happy with the services and the staff who are very pleasant, polite and professional in their dealings with myself and my husband. My husband has mild age-related dementia and he relates well to the conversations with the staff as well to card games which he especially enjoys. They are always on time or I am notified if there is any delay. We also go on errands such as grocery shopping and doctor visits for which we are driven by our caregiver since our driving is limited to very local areas.

    Colleen Mary

    4

    January 4, 2022

    I am a current client of this provider

    The caregiver is always early for her shift and goes above and beyond to help out with not only tending to my mother but whatever household chores we need done.. I would highly recommend Home Instead!

    Aloys

    5

    December 30, 2021

    I am a current client of this provider

    Home Instead is very receptive to my needs and very patient with requests. They have very kind workers who make me feel comfortable at my home. They are super reliable and respectful of any concerns. I have been a client for over 3 years and hope to continue using them.

    MK Daugher

    5

    December 30, 2021

    I am a current client of this provider

    We never had a caregiver before and had our reservations. Our initial caregiver, Valerie, is still with us has been a god's send. She went and stayed with my mom during her hospital stay, her Rehab stay and her short nursing home stay. She not only knows my moms good and bad days but knows everything that has transpired along the way. There are not enough kind words to describe this women and how much she means to my mom and our family. We asked with a few weeks notice to extend the hours with my mom and they have been working diligently to try and fill these shifts. I was unsure if they would be able to find caregivers that matched with my mother. How fortunate we found Bill first who just fit right in and went with the flow then Victoria directly after that. The caregivers are on time, communicate with each other and have open communication with myself and my sister. My mother can be difficult but these individuals are caring, understanding and push her when she needs a push. We were scared about the idea of having strangers in my mothers house and caring for her. I feel Home Instead did their due diligence to ensure we had compatible and trustworthy individuals caring for mom.

    SJBP

    5

    October 17, 2021

    I am a current client of this provider

    This Agency responded immediately to our inquiry for assistance. They took the time to meet with us and determine the level of care needed and talked us through what they offer. Their staff has not only been very responsive to our request in the beginning but each and every day/week/month. They work with us on additional times needed and have always ensured care was available. The caregivers show up on time and provide, with great care, the services we requested. They are knowledgeable, empathetic and compassionate to the daily/weekly changes endured by someone in need of help. We will never forget their kindness during a most stressful time in our lives.

    820

    5

    August 3, 2021

    I am a current client of this provider

    I have Annie come twice a week to be a companion for my husband who has ALS. She is always on time. She is always friendly and chats with Joe and they watch a movie together. I am able to get my errands done and even managed to get a massage! I don’t need to worry because he is not alone. I am very happy with Home Instead. I have called their office and they answer right away. Scheduling change was easy. I even stopped by to pick up gloves and everyone was so friendly and helpful. Thanks Home Instead.

    panzertanked

    5

    August 2, 2021

    I am a current client of this provider

    Good Service! Always show up on time and very nice.

    B_Meg

    5

    May 10, 2021

    I am a current client of this provider

    We are absolutely delighted with the attention my father-in-law receives from the staff at Home Instead Senior Care of Luzerne, PA. We felt right about this agency from Day 1, when the owner visited his home to make her pitch. The comprehensive explanation of the agency’s terms of service was clear and thorough, but it was the gentle warmth framing her professionalism that left us feeling unquestionably secure in trusting Home Instead with his care. Cheerful warmth and personal client focus are the essence of the agency’s culture. Caregivers perform a few light housekeeping tasks as needed such as vacuuming carpets, mopping the kitchen floor, wiping down the bathroom. But by far the most important service they provide for my father-in-law specifically is companionship. At 96 years young, he sometimes gets confused, forgetful, and anxious. Because of impaired mobility coupled with pandemic restrictions, he doesn’t get out much. A few hours of social interaction go a long way toward restoring positive emotions and thus supporting his general health. The agency puts considerable thought into matching caregivers with clients; as a result, he considers many of his aids to be his friends. He looks forward to their visits and speaks enthusiastically about their shared activities. They have spent hours congenially listening to his stories and cooperatively assembling jigsaw puzzles. Now that Spring has arrived, he was even treated to a fishing trip at a local park! Except for a single delay due to severe weather, caregivers have been unfailingly punctual. Given ample time, the agency has never failed to honor requests for schedule changes. Invoices are clear, and easy to pay online. Back and forth communication is efficient and friendly. This relationship with Home Instead Senior Care of Luzerne, PA is a good thing and we’re sticking with it!

    Melissa S.

    5

    March 24, 2021

    I am a current client of this provider

    Home Instead provides services for my mother who has been afflicted with dementia. Any interactions I've had with any employee within the company has been positive and encouraging. The professional that is the caretaker for my mother provides her with so much more than just showering, feeding, and toileting. She treats her with respect, dignity and a gentle, loving touch! Having her take care of my mother provides our family a sense of relief to know she's in such good hands!

    DOTTIE FIRST

    5

    March 23, 2021

    I am a current client of this provider

    Our caregiver comes 3 times a week. She is always prompt and very courteous and friendly. My family is more than pleased with her attention given to my wife. She makes her breakfast and showers her,a difficult job.She has become like a member of our family. We could not be more pleased

    Lori Hoats

    5

    March 8, 2021

    I am a current client of this provider

    All of the caregivers are kind and compassionate when dealing with my father. They have a lot of patience and understanding of his situation and ensure he is cared for and safe. Everyone seems to arrive on time and they ensure all tasks are completed during their shift. I appreciate the updates in the care log as this helps to understand what goes on when we are not there. I feel there is good communication about my dad’s care and that’s important so that we are all in sync with what’s going on and who’s doing what. I’m extremely happy with the services Home Instead is providing for my father. I have peace of mind knowing he’s in good hands.

    pleased spouse

    5

    January 20, 2021

    I am a current client of this provider

    The aids and office help and supervisors have one goal in common which is to help the individual involved and his/her family in any way they can. They are always on time and complete all requests . We are pleased and grateful.

    johnston899

    5

    December 28, 2020

    I am a current client of this provider

    What a wonderful experience we have had with Home Instead. They provided 24/7 care in our home for my father who suffers from dementia. Every single aide that walked in our door was well trained, professional, caring and has become part of our family! We could have never given my father the care he needs without Home Instead!! This company is truly a blessing!

    Addiej

    5

    December 28, 2020

    I am a current client of this provider

    Home Instead provides my mom with housekeeping services, laundry services and transportation needs for medical appointments and shopping , but most important it provides her family who are not close by , comfort of knowing someone is visiting her . Management staff has been available and responsive to all are request. Care staff have been reliable , friendly and caring.

    MariaS

    5

    November 27, 2020

    I am a current client of this provider

    I hired Home Instead to take car of my Mom while I am at work. The Aides are punctual, personable and very caring towards my Mom. I explain to the aides what needs to be done and they follow instructions extremely well. The agency's office staff is very efficient and answer any questions or requests that I have. I highly recommend Home Instead Senior Care- Luzerne to take care of your loved ones.

    A Cohen

    5

    November 18, 2020

    I am a current client of this provider

    Home Instead was able to place kind, qualified, and conscientious caregivers in Mom's home within 48 hours! The Office Manager, Client Care Manager, and Service Coordinator were thorough, supportive and understanding. During a time of crisis and urgent need, Home Instead Senior Care was there for us and we greatly appreciate their team of people and a terrific agency.

    mcbowes1

    5

    July 30, 2020

    I am a current client of this provider

    I could not be happier and more trusting with the caregiving situation in my household right now, and that is because of Home Instead. Every request which I have made has been met, and it is extremely easy for me to stay in communication with them. Home Instead exercises excellent communication skills and practices on their own end, handling scheduling for our unique situation, all while making sure that we are provided with the best care services. I am in the current position of requiring night-time aides in order to provide care for my family during a period of recovery. The quality of their service meets their excellent reputation. For me, it was a significant step to look to care provision, and I have found each and every employee to be timely, friendly, thorough and respectful. My family is very happy during their visits. For their help, I am extremely grateful and satisfied. I give them my highest recommendation.

    jackie81

    5

    June 3, 2020

    I am a past client of this provider

    We used Home Instead for my grandfather due to his wife's passing and the progression of confusion of her being gone.The caregivers were excellent with him and really understood how to help him through his day. They treasured his quirks and him.The Home Instead Staff made sure that he was never left alone, had a consistent caregivers and were very accommodating. I would recommend Home Instead highly. It gave our family the piece of mind that our family member is not alone, safe and well taken care of.

    SCH816

    5

    May 22, 2020

    I am a current client of this provider

    Home Instead by far provides a superior service than other area providers. My loved one has had another agency in the past and the quality of service from Home Instead by far surpasses the competition. They care about the family members and update when there is a replacement caregiver (which they always find), provide on site visits when there is any issue and always return our calls. Home Instead allows us to keep my mom home and provide peace of mind.

    casey

    5

    May 21, 2020

    I am a past client of this provider

    The caregivers took excellent care of my Dad and became good friends, They went far beyond what was expected of them, They brightened our days provided much TLC for my Dad. They were very willing to help in any way and always asked if there was anything else they could do for us. Without their help it would have been imposssibe to keep my Dad at home. I am extremely grateful for their assistance.

    amy

    5

    May 7, 2020

    I am a past client of this provider

    Staff is very available, professional and friendly.

    Melissa Kuchinski

    5

    November 24, 2019

    I am a past client of this provider

    The care and compassion shown by Peggy and all the staff for our Aunt was absolutely amazing. If our family could give 10 stars to them we definitely would. Can’t recommend them enough!!

    debbie W

    5

    February 25, 2019

    I am a current client of this provider

    My dad is in a wheelchair & house bound. Home Instead paired us up with very capable & caring aids, that both parents feel comfortable with. Them feeling that way, comes as a relief to me, as I work long days. Several reasons I like them. They call if a Aid is unable to make their shift. (last place did not do that) and will get a replacement if needed. If Aid is not there on time they call to see why. (last place left us hanging) Aid goes to Drs. appt. with my father and asks questions on his care, and relays info to me. Any issues that we have are talked about & handled quickly. Every couple of weeks we have a nice gal from the office that pays a visit to see how things are going and check paper work. In doing this she knows my parents personally which helps in her picking out Aids, and the services that are needed. I feel a relief in knowing that my parents are in their hands. Debbie W. Wilkes-Barre, PA

    Jim A1

    5

    January 15, 2016

    I am a friend or relative of a resident

    The care and compassion shown by everyone connected with Home Instead has been outstanding. They communicate with the patient and their family and I have nothing but great things to say about Home Instead. I just recommended them highly to a co-worker of mine.

    Alma Mattias

    5

    September 30, 2015

    I am a current client of this provider

    I have found my experience with Home Instead very satifsactory. I have and will continue to recommend your company to my friends.

    SSDT

    5

    July 31, 2015

    I am a current client of this provider

    This is the agency that has been able to make things work for me and my mother when other outfits had given up or were unwilling to try. I'm out of state, and Mom can be a difficult client. Home Instead gives their care workers (who are their employees, rather than counting as independent contractors) a foundation of strong, consistent training. This allowed some of them to become accepted by Mom to a wonderful degree, and thus has made it possible for her to keep living in her own home after a hospitalization and nursing home stay last year.

    Uncl Bob

    5

    March 21, 2015

    I am a current client of this provider

    Home Instead has provided a wonderful service to our family, allowing our family member to return home from a nursing home. We are very grateful.

    Rita040

    5

    August 7, 2014

    I am a past client of this provider

    My caregiver was wonderful. So caring and she knew just what to do.

    Marilyn0928

    5

    July 11, 2014

    I am a current client of this provider

    I have utilzed HISC for 2 years now and am well pleased with their services and caregivers. I have met them all and since I live 150 miles away, rely heavily on them, trust them to get things done. (And they do!) Any concern I have they take care of and have gone the distance for me and my mom. I feel better that they are there for us.

    4dognight

    5

    July 1, 2013

    Other

    Excellent care givers and management really does care.

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    Services and Amenities of Home Instead - Luzerne, PA in Luzerne, Pennsylvania

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Housekeeping & Maintenance

    • Housekeeping Services

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person

    Sub-types of Home Care

    • Full Service Agency

    Care Management Services

    • Residency Confirmation

    Fitness & Wellness Programs

    • Fitness Opportunities

    Licensing & Inspections

    • Staff Drug Screening

    Transportation & Shopping

    • Transportation Services for General Shopping

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance
    • Meal Preparation

    Bonds & Insurance

    • Is Bonded and Insured

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Luzerne, PA in Luzerne, Pennsylvania

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Luzerne, PA

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