Rochester sits on the southern shore of Lake Ontario in a region where 24 home care agencies serve seniors and families. The 2024 monthly median rate for full-time non medical home care comes to $5,815, exceeding New York’s norm of $5,148 but offering savings over the national median. This type of care contrasts with home health care, which includes basic nursing services.
Based on our directory’s 69 reviews reviews, home care agencies in Rochester have an average quality rating of 4.6 out of 5 stars stars.
24 Results
97 Canal Landing Blvd, Suite 9, Rochester, NY, 14626
4.6
(19 reviews)
"We are currently using Home Instead Rochester, NY. We chose them because they are caring and how they responded to us. Their schedule is nine until noon and then six until nine. Basically, they are doing the laundry, cleaning, and doing the general t..."
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1163 Pittsford-Victor Road, Suite 215, Pittsford, NY, 14534
5.0
(14 reviews)
"With my parents being far away I could not have done it without comfort keepers. The staff was always very organized with scheduling and very understanding with changes. The caregivers showed such a high level of care and compassion. I would recom..."
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15 Fishers Rd, Suite 110, Pittsford, NY, 14534
4.8
(6 reviews)
"Picking an agency to care for my mother was stressful until I found Home Instead in Pittsford, NY. They are fantastic, caring, well run organization. All their caregivers have been wonderful with my mother, They arrive on time and the agency does a g..."
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550 Latona Road , Bldg D, Suite #406, Rochester, NY, 14626
4.0
(4 reviews)
"We've hired an in-home aide from Griswold Home Care for my parents. The aide is wonderful. We chose them because of their good response time and meeting with their staff. It worked out well...."
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50 Prince St, Rochester, NY, 14607
4.7
(462 reviews)
"I found Touching Hearts easy to work with, responsive to requests and caregivers who were very helpful. They prepared all the meals and did all the shopping.Overall using Touching Hearts was a good experience..."
READ MORECaring's Family Advisors are here to help you with questions about senior living and care options.
PO Box 10038, Rochester, NY, 14610
4.9
(11 reviews)
"I was very pleased with the care from beginning to end. Excellent job in everything, but especially the care and concern given to my parents and our family...."
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3349 Monroe Ave, Rochester, NY, 14618
4.8
(5 reviews)
"Happier at Home provided high quality care givers and top notch customer service from when we first signed up with them. Great organization and my mom is happier at home...."
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122 West Ave, Brockport, NY, 14420
5.0
(1 reviews)
"So far everything is working out well with Tender Loving Family Care. They were quick to find a caregiver for my parents. They're very attentive, and my parents have no complaints. ..."
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3250 Westchester Ave # Ll6, Bronx, NY, 10461
5.0
(1 reviews)
"We hired a caregiver from Unlimited Care, Inc. The woman we ended up with was wonderful and always there. Overall, she was great. ..."
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95 Allens Creek Road , Rochester, NY, 14618
5.0
(1 reviews)
"Took care of my wife when she needed care. Allowed me to take care of some of my needs. Give them A+ for service and care, and attitude, we were very happy with our service! Thank you Caring Hearts!..."
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3380 Monroe Ave, Suite 116, Rochester, NY, 14618
4.4
(5 reviews)
"This home care agency is wonderful. They meet my needs and help me be an independent person. I have a very hard time walking and doing things for myself. every person they send me has been wonderful and very kind. I would recomend them to all my love..."
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1 S. Washington St., Rochester, NY, 14604
4.0
(2 reviews)
"Home health care services from Interim allow individuals to stay safe, independent, and engaged while remaining in their own homes. We offe..."
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300 West Main Street, Smithtown, NY, 11787
4.0
(1 reviews)
"We have recently been using Community Home Health Care while our full-time aide is away. This agency, by far, is the best, and their people are good. There have been two incidences where we have had temps, each a week long. The people they have sent ..."
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4245 Union Rd. Suite 101, Cheektowaga, NY, 14225
3.5
(6 reviews)
"FirstLight Home Care is an agency that provides a variety of care services for their clients. They have been helpful to me and my family in caring for our elderly loved ones, offering services that range from basic companionship to complex medical ca..."
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150 State St, Suite 140, Rochester, NY, 14614
1.0
(2 reviews)
"Maxim Healthcare Services has more than 20 years of providing solutions that improve health and quality of life for those in need of in-home..."
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2018 Latta Road, Rochester, NY, 14615
" Comfort Keepers of Rochester, New York Our Story We have been assisting seniors in the Rochester area since 2004. There are two reaso..."
READ MORE2000 Summit Circle, Rochester, NY, 14618
"Living Well Companion Care is the perfect solution for seniors and others who aren’t ready to leave their home, but they need support to sta..."
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2260 Lake Avenue, Bldg #1 Suite 1100, Rochester, NY, 14612
The 2024 Genworth Cost of Care Survey reports monthly home care rates of approximately $5,815 in Rochester, with local fees tracking about $670 above the statewide norm and almost $100 over the national median. While local seniors pay about $1,620 per month more than home care clients in Utica, rates in Syracuse exceed the local median by roughly $1,400.
Rochester
$5,815
New York
$5,148
United States
$5,720
Buffalo
$4,576
Syracuse
$7,207
Utica
$4,195
Binghamton
$6,673
In Rochester, home care clients pay a baseline rate of around $5,815 per month for nonmedical care. By contrast, seniors who need skilled nursing services pay lower rates of about $5,529 for home health care, and assisted living residents pay approximately $5,333. However, nursing home rates significantly exceed home care costs at roughly $14,904 monthly.
Home Care
$5,815
Home Health Care
$5,529
Assisted Living Facility
$5,333
Nursing Home Care (semi-private room)
$14,904
Given the high cost of in-home care, many people use one or more forms of financial assistance to cover the expenses. Below, we explain some of the most common sources of financial help for paying for in-home care. If none of these options are available to you, you can reach out to your Area Agency on Aging or Aging and Disability Resource Center to learn about local resources.
Older Rochester residents can seek assistance from several nonprofit and government agencies serving seniors in the area. Aging in place resources can help ensure seniors’ basic needs are met so they can avoid unnecessary institutionalization into a care facility.
| Resource | Contact | Service |
|---|---|---|
| Expanded In-home Services for the Elderly Program (EISEP) | (585) 506-3072 | The state of New York and Monroe County jointly funds the EISEP Community Collaboration program. This program ensures seniors receive the care they need at home to help them avoid having to move to a nursing home. Eligible seniors are appointed a case manager who can help them access the services they need. |
| The Home Energy Assistance Program (HEAP) | (585) 244-8400, ext. 102 | HEAP is a financial assistance benefit that helps low-income older adults afford their energy bills. Seniors might be able to receive help with paying for their utilities. Homeowners may also benefit from additional assistance in repairing heating equipment such as furnaces. |
| Lifespan In-Home Financial Management | (585) 244-8400 | This Lifespan program can help older adults stay on top of their financial obligations. Volunteer financial advisors visit seniors in their homes to help them manage their benefits and budget for bills, medical insurance and other living costs. |
| The Monroe County Office for the Aging Meals at Home Program | (585) 787-8397 | Meals at Home is a Monroe County Office for the Aging program delivered by UR Medicine Home Care. Seniors age 60+ can request low-cost home-delivered meals when homebound and unable to prepare their own food due to health conditions. |
| City of Rochester Housing Rehabilitation Programs | (585) 428-6963 | The City of Rochester runs several programs that can help older residents stay on top of their home maintenance. Help comes in the form of an interest-free loan that can cover small repair work such as installing wheelchair ramps, repairing appliances and roof repair. |
Aging can be a difficult process, and loved ones may not always ask for help – often times it’s up to their family to evaluate their need for help around the house. While no two situations are exactly alike, this checklist can help you and your loved ones determine when it’s time to start the search for a home care provider.
If you’ve determined that your loved one needs the assistance of a care provider in their home, it may be time for a difficult conversation. Handled correctly, however, this process can bring a family together and ensure that everyone’s concerns are addressed. Use this PDF as a starting point to help the conversation stay as positive and productive as possible.
Home Care
Stephen S_21
5.0
Review of Touching Hearts at Home of Rochester
They cook for her. They're reliable.
Home Care
Vicky G_1
5.0
Review of Touching Hearts at Home of Rochester
They cook for him. They're very friendly.
Home Care
Roger G_6
5.0
Review of Touching Hearts at Home of Rochester
I like that the caregiver is here when I cannot be. I like the caregiver that they have sent out to us.
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