Home Instead - Rochester, NY

Offers Home Care

15 Reviews
Call (866) 936-1978
Home Instead - Rochester, NY (866) 936-1978

Reviews of Home Instead - Rochester, NY

15 Reviews Write a review

Home Care Reviews for Home Instead - Rochester, NY

November 27, 2017

By LAllchin

I am a current client of this provider

Attention to personal needs and to every detail. Professional and Friendly Staff.

May 18, 2017

By mom-dad

I am a current client of this provider

I have been pleased with this agency caring for my parents. Administration staff is very committed and thorough. The aides are caring and experienced.

May 18, 2017

By mvhartman

I am a past client of this provider

I felt that everyone I dealt with at Home Instead cared about my family as both clients and people.

May 10, 2016

By Reviewer127680350

I am a current client of this provider

Efficient and responsive staff. Care givers show up as expected and they keep the house running properly. Audrey is awesome.

March 04, 2015

By cathydski

I am a current client of this provider

Right from the start Home Instead set us at ease. Joy/Julie and team have been incredibly caring and responsive. They have helped us along the journey of our Mother's alzheimer's - with aide services, recommendations for assisted living and making phone calls on our behalf. Service is outstanding and the aides dedicated, caring and responsive to our and our Mom's needs. Thank you!!

March 14, 2014

By happyness

I am a current client of this provider

The aides that Home Instead hires are very dedicated and caring whether it be staying an additional shift or making home made meals or taking my 88 year old aunt out for a drive or to church, they love and take appreciate her as if she were their aunt!!! As no family members live in the area, we feel very blessed that Home Instead is our surrogate family and life line to Aunt Pat.

March 13, 2014

By pappapbud

I am a current client of this provider

HomeInstead in Greece has been our family's saving grace! They have helped us take care of my dad over the last year and have been amazing.
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About Home Instead - Rochester, NY


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Rochester, NY

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Senior Care Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Rochester, NY

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