Nursing Home Communities in Rochester, NY

"Best nursing home I have ever has my mom in. This place puts the residents first. And takes their care very seriously. My mom came out of her shell here. The rooms are like regular bedrooms so there is complete comfort. Not a hospital like setting "

"This place needs so much improvement that it just screams "help!" the instant you walk in the door. Gardens are untended, walls need painting, eating areas are nearly what you'd imagine in a concentration camp, and there are NO CHAIRS for visitors at all. You must go around to hunt one down in the hall or in a room where one is unused and unbroken. There is no decent art on the walls, no cheery color, no inviting area amid the linoleum and metal furniture for comfort. The staff is pleasant and helpful if asked. I think it would be hard to work in such surroundings. "

"My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a nursing home. "

"My mother-in-law has been at St. Ann's Community at Chapel Oaks for a year now. It really has everything that you would need. The staff is very accommodating, very friendly, and supportive. The food is good. The apartments are nice. The facility is very clean, well kept, spacious enough, sunny, and cheerful. They have balconies, which I like. They don't have a lot of activities with COVID, but they have exercise and a book club."

"I toured St. Ann's Community. The ratio between aid and patient wasn't overbearing. They were very attentive and very caring for the people that were there. There are no semi-private rooms there. They're all private rooms. The facility was well taken care of and well maintained."

"I live in Monroe Community Hospital now. I like the people and the activities. However, they need more help, like every other place. The food is terrible. The building is very clean. For activities, they have ceramics, movies, painting, and bingo. They have an arts and crafts department, too. The room is very small. They have two people per room."

"After being hospitalized for a couple weeks, I was transferred to The Highlands at Brighton to continue my recovery. Staff exceeded my expectation 24 hours a day, my daily needs were met with professionalism and patient. My recovery went quicker than previously predicted due to the staff genuine working with me everyday to return home."

"This place is a dump. It was recently taken over by a company on Long Island. The recording that plays when you're on hold makes it sound like a spa. My sister is a resident on the 3rd floor and they never answer the phone (the 2nd floor does answer). She said the food is terrible. Her room is crowded & the laundry practically throws her clothes in the closet. There is a heating unit by the window & the bottom is broken & hanging loose. The wall behind her bed was plastered very sloppily. Her call light is frequently not answered. There is sometimes food on the floor in the hallway & recently there was blood there. The staff is nice enough. My sister's hair hasn't been washed in months. No amenities, although you'd never know by listening to the telephone message. Big turnover of staff. "

"We visited The Summit at Brighton, and I found the staff very pleasant, accommodating, and knowledgeable. They have variety of apartments to offer the residents. They also have assisted living and nursing care facilities so there is a continuum. We have sampled the food, and it’s very good. They work in conjunction with a couple of colleges, so they bring in musical groups and all that. I think they really do a good job at that. They also provide transportation to the residents. "

"Westgate Nursing Home is nice. They re-did the floors and the walls, so everything is nice, neat, and clean. There are a few beds, which my mom likes. The staff seems good but you don't really know until you have actually lived there. I believe they have a room for library and crafts. One very nice thing is that the physical therapy area has been completely re-done. It is very modern. There is a car in there so you could practice getting in and out of car. The person who assisted me was good."

"Nursing staff was professional and timely with providing care to my mom. The food was pretty good for the most part. The dietician was helpful in picking out alternate food options for the fish she didn’t like. Rooms were clean and well maintained. Every room came with their own TV. Closets could be bigger, but everything fit and the nursing home was willing to provide laundry service. There were activities everyday and the activity staff were extremely friendly and energetic. Bingo seems like the hot ticket as everyone seemed to show up for that. "

"My parents moved into Friendly Home. It's a great facility. It's rated number one in New York State. They're very attentive. They have nurses and they have nurse practitioners on call. They have a social worker. They are in a shared room that's got a wall, but because they're together they got this shared room to themselves. They have their two recliners and a TV, and then they have two twin beds on the other side because they've set it up for a couple. They have all kinds of social events downstairs and they're both doing physical therapy. I think the food is excellent. They're phenomenal compared to other places around here."

"We live in The Village at Unity and we're satisfied with it. The staff is very helpful. The amenities are fine, and there's a lot going on here. The food is usually pretty good. They have a library and a chapel, and the grounds are well kept up. We have a small apartment, which is fine. The place is neat, but expensive."

"I was a Patient in their Short Term Rehab Unit coming in on Tuesday August 1, 2017. and being discharged on Friday August 13, 2017. In every way imaginable,from Nursing [Mimi for example] to CNA's [Takila for example], to Therapists [Lee for example], to Dietary to Housekeeping,IF I NAMED EVERYONE I'M SURE I'D LEAVE SOMEONEOFFTHE LIST SO I MENTION THESE TONAME A FEW .... OOPS I FORGOT MY EVENING TECH, JONATHAN WHO I CANNOT FORGET EITHER. IT IS TOO BAD THAT THE RATING OF ACHIEVEMENT THAT IT ONLY WENT TO A HIGH OF 5. I'D SAY THEY DESERVE A 10 MINIMUM.."