Nursing Home Communities in Penfield, NY

"I was sent to Hill Haven because other nursing facilities had no people trained to work with the wound vac I was being treated with. My room was a shared room and my bed was older but worked. The mattress was quite worn and made it uncomfortable. The room was cleaned regularly and my bed sheets were changed and bed made almost every day. There was a dresser and night stand and reclining rocking chair. There's also many sitting areas and dining rooms to use for visits with friends and family. The bathroom was dated but some are new. I thought the staff was very friendly and interested in me personally and my recovery. They made me feel safe and cared for. Many said they were sad to see me leave because I was easy to work with and I consider them all friends even though the nature of the relationships is professional and we don't have any interactions outside the nursing home. The physical and occupational therapists were outstanding and instrumental in my speedy recovery. I've been very independent all my adult life and it is a very stressful situation to be completely dependent on the help of others. They were kind and understanding and most of all encouraging when I needed it most. I couldn't ask for better. The director for activities also was interested in all of us. He was in almost everyday to invite us to various activities. I really liked the bus rides we had to shop and get some personal things. There is a calendar put up in every room every month to show what activities are planned. There's things with art, music, reading, religious services and even movies to watch together. Patients that are mobile can leave the building and walk or wheel the grounds. You can leave the grounds but you have to be cleared by the PT and OT therapists first. Each room has cable TV and there's Wi-Fi available for anyone with a device for the internet. There were ample outlets in the room I was in for things like a radio. I was able to watch netflix and hulu with the Wi-Fi when there was nothing on the TV. Pets are allowed to visit if they are current on their shots. That really lights up the residents when someone visits with a pet. The food was good and tailored to my healing as well as diabetic needs. I would have no problem recommending Hill Haven based on my stay. "

"This place is a dump. It was recently taken over by a company on Long Island. The recording that plays when you're on hold makes it sound like a spa. My sister is a resident on the 3rd floor and they never answer the phone (the 2nd floor does answer). She said the food is terrible. Her room is crowded & the laundry practically throws her clothes in the closet. There is a heating unit by the window & the bottom is broken & hanging loose. The wall behind her bed was plastered very sloppily. Her call light is frequently not answered. There is sometimes food on the floor in the hallway & recently there was blood there. The staff is nice enough. My sister's hair hasn't been washed in months. No amenities, although you'd never know by listening to the telephone message. Big turnover of staff. "

"I am overwhelmed at the love and caring and kindness that they give to my mom and to know how good she’s taken care of when I can’t be close to her is such a wonderful feeling there are some wonderful wonderful ladies that work there who I love very much and I am so thankful for"

Welcome to Brighton Manor! Brighton Manor is an eighty bed Skilled Nursing and Rehabilitation Facility located in Rochester, New York. Our facility is conveniently located less than ten miles from Rochester General Hospital, Unity Hospital, Strong Memorial Hospital and Highland Hospital. Our goal at Brighton Manor is to promote healing; assisting each resident to achieve his or her highest level of physical functioning and overall well-being.Each of us is unique, with needs and abilities that define us as individuals. Yet we all share the right to be treated with compassion, understanding and respect. We recognize this is the essence of our approach to skilled nursing, rehabilitation and residential care at Brighton Manor. Brighton Manor is an eighty bed Skilled Nursing and Rehabilitation Facility located in Rochester, New York. Our facility is conveniently located less than ten miles from nearby Rochester General Hospital, Unity Hospital, Strong Memorial Hospital and Highland Hospital. Our goal at Brighton Manor is to promote healing; assisting each resident to achieve his or her highest level of physical functioning and overall well-being. To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory

"I went to Cherry Ridge. It was a very nice community. It was very clean and well-kept. They had great facilities. We visited the cafeteria or dining hall. They had a wide variety of independent living floor plans, which was nice. The rooms were very clean. Excellent. The staff was very friendly, very helpful, and very informative. They had a nice living room, but they did not have a fitness room. They said that was going to be developed, but got canceled because of COVID. But the facilities that we saw were very nice."

"The only assisted living available is at their Cherry Ridge campus. It's beautiful, and very hard to get into. If you or a loved one can get into it, you'll be glad you chose St. Anns!"

"Maplewood Nursing Home was very nice. They had a welcoming committee of old ladies who would encourage new residents to go to exercise class and stuff like that. The facilities and rooms offered were good. The receptionist and the caretakers were good. I liked the big windows and good-sized bathrooms in the units. Most of their meals were very good, and they gave people a lot of choices. If you didn't want to eat what was on the menu, they would make you a peanut butter and jelly sandwich or whatever, so they were very accommodating with food. The rooms weren't as nice as at other facilities I'd seen. "

"I am the daughter of a resident that has been in this facility for almost 6 years and i can honestly say that since the day she moved into the facility things have definitely became not so great .....the medical attention that my mom needed had been ignored on a couple of occasions they told my mother just recently in the last 2 months she didnt need an ambulance(i heard this myself) after my mom complaining of shoulder pain and shortness of breathe for 2 weeks and me making threats to the facility did they call an ambulance finally. And the outcome to that is that my mom almost lost her life behind the facilities lack of empathy.......my moms heart was failing at only 20 beats . so the pains in her shoulder when she would complain about it was mini heart attacks! For 2 weeks my moms needs were ignored even after my mom asked to be taken in ambulance.....and this isnt the only. Incident......fractured pelvis that was ignored for 3 weeks but thats a whole other paragraph....needles to say i am now working on getting my mom out....it once was a very nice place. . the food is limited there are barely any activities and those only include a wii game coloring sometimes bingo ....bed bugs clothing doesnt get returned most of time....i can go on and on.This is things not only has my mom told me but things i have heard and seen myself with how the staff and facility is ran from 6 years ago til present....."

"My wife stayed in a Jewish Home of Rochester for rehab. It was very good and extremely clean. They had good staff and were very friendly. They allowed us to bring our dog in, which was nice. It was a good-sized private room. It's well set up. She had pneumonia, so they were able to take care of her oxygen requirements right there in the room, and so it was done well. They have a nice dining area, and they could do food in your room. The menu was varied and changed every day. It wasn't gourmet food, but it was pretty good. She ate, so that was good. They had a lot, but she didn't take advantage of any activities. The only complaint I had about the staff was one person short on the floor, but the staff was excellent."

"My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a nursing home. "

"The people at Wesley Gardens were very nice to me with large and adequate rooms. They seem to have a lot of activities, and the PT people were all friendly. It was satisfactory. "

Welcome to Bickford Home For Adults! The Bickford Home is not a nursing home, we assist those who just need a little help with their daily activities. We want the residents to feel safe and secure. For this reason, the focus of our care is the dignity, individuality, and freedom of the residents. Dedicated to traditional values,The Bickford Home was established in 1967 as a home for disabled veterans. Our home provides a good quality of life for the elderly and those in need a little assistance. Attractive interior and park like grounds, friendly staff, and a family atmosphere invite our residents to relax and leave the routine chores of daily living to us . The Bickford Home is an adult care facility licensed by the New York State Department of Health. Our small size of 24 residents means that everyone is an active part of our home. We invite you to visit to see if The Bickford Home is right for you. Everyone who lives here really feels at home at The Bickford Home. To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory

"After being hospitalized for a couple weeks, I was transferred to The Highlands at Brighton to continue my recovery. Staff exceeded my expectation 24 hours a day, my daily needs were met with professionalism and patient. My recovery went quicker than previously predicted due to the staff genuine working with me everyday to return home."

"2nd floor rooms are very large, there are alot of activities and the courtyard is nice. Had pretty good experiences with most of the staff."