The Best Nursing Home Communities in Ontario County, NY

"DeMay Living Center was industrial and very clinical. It's not that clean and had a hospital odor. It needed updating a couple of years ago, and they haven't gotten to it. It was functional, and the people working there seemed nice, but it didn't seem real modern or new. When we walked in, it didn't seem like that's where we wanted to put our mother, so we didn't stay that long. The people there were happy, and everybody was helpful and doing their jobs. Nobody was being mean."

"My sister and I were not impressed with the Living Center South facility of the Finger Lakes Health group when our mother was living there. It was not as clean as we felt it should have been, our mother was not happy there and some patients were talked down to by certain staff memebers. We were lucky to get our mother moved to a much nicer facility of the Finger Lakes Health group, where they treat everyone with respect and it is kept cleaner. Living Center South needs to be re-evaluated, improved upon, remove the dead wood staff members and get people who really care about the patients and envirnoment. "

Welcome to Bickford Home For Adults! The Bickford Home is not a nursing home, we assist those who just need a little help with their daily activities. We want the residents to feel safe and secure. For this reason, the focus of our care is the dignity, individuality, and freedom of the residents. Dedicated to traditional values,The Bickford Home was established in 1967 as a home for disabled veterans. Our home provides a good quality of life for the elderly and those in need a little assistance. Attractive interior and park like grounds, friendly staff, and a family atmosphere invite our residents to relax and leave the routine chores of daily living to us . The Bickford Home is an adult care facility licensed by the New York State Department of Health. Our small size of 24 residents means that everyone is an active part of our home. We invite you to visit to see if The Bickford Home is right for you. Everyone who lives here really feels at home at The Bickford Home. To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory

"Our mother was a resident of this facility for 5 years. We couldn't take care of her in her home anymore. Her husband came first and then she joined him. They were very well taken care of. The room was spacious and met their needs. Unfortunately her husband passed away after a few months. The staff did so much to help us get her ready for the funeral. As the years passed, we developed a very unique relationship with all the staff, and we can't say enough good, especially with the activities department. Mom's birthday was in July, and we planned a very special birthday party for her. It was initially planned for outside, but we had an unusual heat wave and last minute plans had to be made, they accomodated us, and Mom so enjoyed her special day with a gathering of friends and family. This is just a little glimpse of what this place is capable of. Her personal care was excellent, and the nursing staff were quick to catch issues that needed to be addressed. We would not hesitate to recommend this facility to anyone looking for a good home for "Mom or Dad", as a matter of fact, we already have!"

"I am overwhelmed at the love and caring and kindness that they give to my mom and to know how good she’s taken care of when I can’t be close to her is such a wonderful feeling there are some wonderful wonderful ladies that work there who I love very much and I am so thankful for"

"We moved our dad to Fairport Baptist Homes. It's been going well and they are taking good care of him. The staff is really helpful and kind. They check on my dad very often and they are providing him all the care that he needs. I tried the food and it's very good. They have activities such as bingo, music, arts and crafts, and animal visits. The cost is high unless families can qualify for Medicaid and my dad's on Medicaid, so I feel like he's getting a very good deal."

"We chose Penn Yann Manor Nursing Home because it is affiliated with the rehab center that my mother-in-law was at and also the hospital. It's all on the same campus. We're happy with it. The staff is very good. She says she's happy with the food. They have activities like arts and physical therapy kind of things. She is in a semi private room but she has a room for some additional furniture other than what they provide. It looks like what you would expect in a nursing home or a hospital type of setting to be. It is conveniently located and it is affiliated with the hospital so if there are any significant health issues, it's very, very close."

"I really like Highlands. I have been up there twice, and it happened to meet my needs. It is a buy-in community with three levels of care. You can get a one- or two-bedroom apartment with a den or a small kitchen, or cottage with a living room, kitchen, and a washer and dryer. The staff was very friendly, and the people were very nice. They really have a lot of facilities like a pool, work-out room and a library. They had a concert that day and took me around to show me the different places to eat. "

"As the new norm profit over patient care. With the cost of everything thru the roof. This piss poor excuse for a medical facility finds new ways to over charge the patients. Have worked with my insurance company. Soldiers and Sailors finds new ways to make patients pay thru the nose. Unacceptable!! Filing a complaint thru the attorney general!! I wouldn't take my dog there!! "

"I was very impressed with the Highlands at Pittsford. I first stopped by the front desk first, and then they directed to me her cottage where she lives. The cottages are small houses arranged in a small loop next to the main facility. I was very impressed with the comfortable living accommodations. For meals, residents can either eat in the fine dining restaurant or they can have food brought to their apartment or cottage. We ended up having food delivered to the cottage. Around 8:00 after we had finished eating, the waitstaff came to pick up the dishes and returned them to the kitchen. It was so easy for my friend to go about her normal life. I did not get the impression that she was being taken care of. Instead, she was simply in a situation where she could easily go about her life with the support she needs as she gets older. The facilities were also impressive. Each cottage was a full house (although small, but this is not necessarily a bad thing) in and of itself. In the cottage neighborhood, there was a "Hanamen" club, where events could be held and residents could gather together for social events. In the main building, where the apartments are, residents had similar room dedicated for social events, but it was not as big. All of the support staff was very friendly and service oriented. "

"I toured Aaron Manor Rehabilitation & Nursing Center. It was very clean and well-managed. They had a very nice ratio between patients and staff. It wasn't overly burdened, so that was a nice thing too. They had nurses 24 hours a day at this facility. The staff seemed to be very attentive and very caring. The rooms are a good size and even the semi-private rooms were good size, much bigger than a hospital room. There were plenty of rooms. They were L-shaped. The beds weren't side by side. You walked in, one room was to the left, then as you went back towards the back of the room, the other room was facing in the opposite direction, and both areas had windows for the people to look out. It was well planned."

Welcome to Huntington Living Center! Huntington Living Center is a 160-bed skilled nursing facility with a reputation for outstanding medical, nursing, and rehabilitative care. The renovated facility, located at 369 East Main Street, Waterloo consists of 4, 40-bed units located on 3 floors. The Special Needs Unit specializes in the care of those with Alzheimer's and other dementia related diseases. Huntington offers a broad range of skilled nursing and rehabilitative services. Our multidisciplinary team, consisting of physicians, nursing, physical therapy, occupational therapy, speech therapy, social work, activities and nutritional services staff, works directly with the resident and family members to devise and carry out the best possible plan of care. As part of Finger Lakes Health, we are able to offer a continuum of care unmatched in our region. Our system provides access to a wide variety of medical specialists as well as outstanding acute care services should the need arise. The residents at Huntington have the opportunity to participate in a diverse array of activities. We offer daily recreational programs, with a monthly calendar developed with direct input from the residents themselves. Our intergenerational program brings in school children of all ages to share their lives with our residents. The Life Enrichment Program is a comprehensive therapeutic activity program for residents with a history or diagnosis of dementia, associated depression, or who may demonstrate behaviors that are difficult to manage. Its beautiful campus and active community spirit further enhance our facility. The courtyard area boasts a brilliant array of plants and flowers with walking paths and a center gazebo. This same area also contains a covered pavilion, perfect for family gatherings or resident activities. All of our gardens, as well as many other amenities are made possible through the tireless efforts of the Taylor Brown Auxiliary and our wonderful staff of volunteers. These folks continue to share the local community with our residents through their selfless work. To learn more about this provider’s license and review other available state reports, please visit: New York State Department of Health Adult Care Facility Directory

"This is an excellent facility that gives good care to it's residents. My mother in law was there until she passed away. I know of many happy residents there. "

"Clean, attentive, caring place. I'm surprised by some of the other reviews but perhaps they changed management since then. My mom has been in rehab at Penfield Place for over a month, and from day one I was surprised and impressed by the true caring by the nurses, CNA and therapists, social worker, and other staff; the attention and quick response time; and overall care for my mom. I visited her every day, often more than once a day, and not once did I find her sitting in a wet bed (so common at many senior care places), or not appropriately dressed for the time of day, or otherwise not cared for. Mom is largely incontinent, and she was always clean and dry, as well as her bedding. The physical and occupational therapists are excellent; nurses knowledgeable and caring; and the CNAs and other staff are all excellent in their work. To reach Mom's wing, I had to walk down the LTC wings, and unfailingly, every time I walked down the halls (and I came at different times throughout each week, including late at night), there were staff taking care of the permanent residents, talking to them by name, encouraging them and helping them. I was impressed. Continually. We had a horrible experience 2+ years ago at another facility (I won't say the name, but the initials are AM), it was so bad I filed a complaint about that facility. Penfield Place is a breath of fresh air, a total 180 from that other place. Thank you, everyone at Penfield Place, for making my mom's and my experience so wonderful and reinstilling our faith that there are people out there who actually care for the elderly and want to help them live their final years with dignity."