The 10 Best Assisted Living Facilities in Ontario County, NY for 2025

"My husband was in the hospital, and then they placed him in the Ontario Center. Their rehab program is great, but the general facility is lacking in staff, like everybody else. So, he can't get a staff member to help him when he needs them. Apparentl..."

"The experience was horrible. It felt as if it was a dungeon. Very few employees seemed concerned about the living arrangements the folks were in. My grandfather was still coherent at the time and understood his surroundings weren't the best. It a..."

"My mom moved into The Village at Penfield, which is very nice. The people were friendly as well. Plus, she was closer to my sister in Penfield. Her overall experience was wonderful. It was an excellent transition for her. We had no issues. She's very..."

"I am a fairly new resident (3 months). My daughter-in-law found this place for me. I am totally blown away on how good Elderwood is. The staff are, to a person, very caring and attentive to details. The sit-down meals are great. The facility is spaci..."

"We toured Castle Pointe. We had lunch there. It was a very nice tour. Everybody was very pleasant. They start with independent living, and they have very nice cottages available. It's also a bit expensive. The facilities were very clean. They have go..."

"My mom stayed at Sage Harbor at Baywinde. All her meals were prepared, and that was nice. They had a nice-sized room and a very nice room with a courtyard. They gave my mom her meds every day, which was great. I didn't have to worry about that. And t..."

"Victor Views is beautifully decorated and very homey. The staff is very friendly, caring, and knowledgeable. My sister needed rehab after a long and severe illness and Victor Views implemented a care plan that helped her to recover quickly with the s..."

"We liked Glenmere Assisted Living & Memory Care because of a couple of things. One was they had all the licenses we needed and then once a person needs to move to a nursing home level, that person would get priority at their nursing home facility. Th..."

"My mom is at Pinehurst in Honeoye Falls, which is an Episcopal home group. She's been a client there for eight years now, and she's at the independent living apartment for seniors. I think it's great, but it's an independent living, and my mom isn'..."

"I toured Terrace at Newark. It's very spacious. It has lots of activities to offer. The people were very friendly, and we were able to take care of getting my mother signed up very quickly. The staff was very friendly and very knowledgeable and answe..."

"Heather Heights was a very nice facility. The tour experience was very positive. It was a very clean facility. The residents seemed happy. There seemed to be good things to do. The staff seemed to be abundant. They did not seem to have a shortage of ..."

"My mother is in Brentland Woods. I like that the staff is very friendly. The facility is very clean. Everyone is professional. They have exercise classes. They have people that come in and sing. They have puzzles that people work on in the activity r..."

"Our mother was a resident of this facility for 5 years. We couldn't take care of her in her home anymore. Her husband came first and then she joined him. They were very well taken care of. The room was spacious and met their needs. Unfortunately he..."

"We came for a tour for a family member. We ultimately didn't need placement but I was so impressed with the facility. We were greeted properly and everyone we passed said hello. The facility was clean and very well kept. The administrator also took t..."