The Best Nursing Home Communities in Wayne County, NY

"The rooms are matain in a professional manner The aids are friendly and knowledgeable of their job The nurses have your welfare and health frist The rehab department is frist class management is very accessible I feel that my stay here is good."

"We moved our dad to Fairport Baptist Homes. It's been going well and they are taking good care of him. The staff is really helpful and kind. They check on my dad very often and they are providing him all the care that he needs. I tried the food and it's very good. They have activities such as bingo, music, arts and crafts, and animal visits. The cost is high unless families can qualify for Medicaid and my dad's on Medicaid, so I feel like he's getting a very good deal."

"This is an excellent facility that gives good care to it's residents. My mother in law was there until she passed away. I know of many happy residents there. "

"I am overwhelmed at the love and caring and kindness that they give to my mom and to know how good she’s taken care of when I can’t be close to her is such a wonderful feeling there are some wonderful wonderful ladies that work there who I love very much and I am so thankful for"

"I toured Aaron Manor Rehabilitation & Nursing Center. It was very clean and well-managed. They had a very nice ratio between patients and staff. It wasn't overly burdened, so that was a nice thing too. They had nurses 24 hours a day at this facility. The staff seemed to be very attentive and very caring. The rooms are a good size and even the semi-private rooms were good size, much bigger than a hospital room. There were plenty of rooms. They were L-shaped. The beds weren't side by side. You walked in, one room was to the left, then as you went back towards the back of the room, the other room was facing in the opposite direction, and both areas had windows for the people to look out. It was well planned."

"My husband is in M M Ewing Continuing Care Center. They're doing physical rehabilitation and occupational rehabilitation. He's now at a stage where he can somewhat get around with a walker. They help him with toileting, and they prepare the meals. They help him with all of his daily living. With regards to cleanliness, it would rank very high. More importantly, to us as a family, it's the caring staff that are there. Everyone is very compassionate and very caring. They get to know their clients immediately. He has only been there a little over a week, and his CNAs know him well, and they know what he's capable of. So we're very happy with the care. I haven't tasted the food, but it looks very good. My husband likes it."

"Maplewood Nursing Home was very nice. They had a welcoming committee of old ladies who would encourage new residents to go to exercise class and stuff like that. The facilities and rooms offered were good. The receptionist and the caretakers were good. I liked the big windows and good-sized bathrooms in the units. Most of their meals were very good, and they gave people a lot of choices. If you didn't want to eat what was on the menu, they would make you a peanut butter and jelly sandwich or whatever, so they were very accommodating with food. The rooms weren't as nice as at other facilities I'd seen. "

"Clean, attentive, caring place. I'm surprised by some of the other reviews but perhaps they changed management since then. My mom has been in rehab at Penfield Place for over a month, and from day one I was surprised and impressed by the true caring by the nurses, CNA and therapists, social worker, and other staff; the attention and quick response time; and overall care for my mom. I visited her every day, often more than once a day, and not once did I find her sitting in a wet bed (so common at many senior care places), or not appropriately dressed for the time of day, or otherwise not cared for. Mom is largely incontinent, and she was always clean and dry, as well as her bedding. The physical and occupational therapists are excellent; nurses knowledgeable and caring; and the CNAs and other staff are all excellent in their work. To reach Mom's wing, I had to walk down the LTC wings, and unfailingly, every time I walked down the halls (and I came at different times throughout each week, including late at night), there were staff taking care of the permanent residents, talking to them by name, encouraging them and helping them. I was impressed. Continually. We had a horrible experience 2+ years ago at another facility (I won't say the name, but the initials are AM), it was so bad I filed a complaint about that facility. Penfield Place is a breath of fresh air, a total 180 from that other place. Thank you, everyone at Penfield Place, for making my mom's and my experience so wonderful and reinstilling our faith that there are people out there who actually care for the elderly and want to help them live their final years with dignity."

"I went to Cherry Ridge. It was a very nice community. It was very clean and well-kept. They had great facilities. We visited the cafeteria or dining hall. They had a wide variety of independent living floor plans, which was nice. The rooms were very clean. Excellent. The staff was very friendly, very helpful, and very informative. They had a nice living room, but they did not have a fitness room. They said that was going to be developed, but got canceled because of COVID. But the facilities that we saw were very nice."

"The only assisted living available is at their Cherry Ridge campus. It's beautiful, and very hard to get into. If you or a loved one can get into it, you'll be glad you chose St. Anns!"

"I was very impressed with the Highlands at Pittsford. I first stopped by the front desk first, and then they directed to me her cottage where she lives. The cottages are small houses arranged in a small loop next to the main facility. I was very impressed with the comfortable living accommodations. For meals, residents can either eat in the fine dining restaurant or they can have food brought to their apartment or cottage. We ended up having food delivered to the cottage. Around 8:00 after we had finished eating, the waitstaff came to pick up the dishes and returned them to the kitchen. It was so easy for my friend to go about her normal life. I did not get the impression that she was being taken care of. Instead, she was simply in a situation where she could easily go about her life with the support she needs as she gets older. The facilities were also impressive. Each cottage was a full house (although small, but this is not necessarily a bad thing) in and of itself. In the cottage neighborhood, there was a "Hanamen" club, where events could be held and residents could gather together for social events. In the main building, where the apartments are, residents had similar room dedicated for social events, but it was not as big. All of the support staff was very friendly and service oriented. "

"I was sent to Hill Haven because other nursing facilities had no people trained to work with the wound vac I was being treated with. My room was a shared room and my bed was older but worked. The mattress was quite worn and made it uncomfortable. The room was cleaned regularly and my bed sheets were changed and bed made almost every day. There was a dresser and night stand and reclining rocking chair. There's also many sitting areas and dining rooms to use for visits with friends and family. The bathroom was dated but some are new. I thought the staff was very friendly and interested in me personally and my recovery. They made me feel safe and cared for. Many said they were sad to see me leave because I was easy to work with and I consider them all friends even though the nature of the relationships is professional and we don't have any interactions outside the nursing home. The physical and occupational therapists were outstanding and instrumental in my speedy recovery. I've been very independent all my adult life and it is a very stressful situation to be completely dependent on the help of others. They were kind and understanding and most of all encouraging when I needed it most. I couldn't ask for better. The director for activities also was interested in all of us. He was in almost everyday to invite us to various activities. I really liked the bus rides we had to shop and get some personal things. There is a calendar put up in every room every month to show what activities are planned. There's things with art, music, reading, religious services and even movies to watch together. Patients that are mobile can leave the building and walk or wheel the grounds. You can leave the grounds but you have to be cleared by the PT and OT therapists first. Each room has cable TV and there's Wi-Fi available for anyone with a device for the internet. There were ample outlets in the room I was in for things like a radio. I was able to watch netflix and hulu with the Wi-Fi when there was nothing on the TV. Pets are allowed to visit if they are current on their shots. That really lights up the residents when someone visits with a pet. The food was good and tailored to my healing as well as diabetic needs. I would have no problem recommending Hill Haven based on my stay. "

"My parents moved into Friendly Home. It's a great facility. It's rated number one in New York State. They're very attentive. They have nurses and they have nurse practitioners on call. They have a social worker. They are in a shared room that's got a wall, but because they're together they got this shared room to themselves. They have their two recliners and a TV, and then they have two twin beds on the other side because they've set it up for a couple. They have all kinds of social events downstairs and they're both doing physical therapy. I think the food is excellent. They're phenomenal compared to other places around here."

"This place is a dump. It was recently taken over by a company on Long Island. The recording that plays when you're on hold makes it sound like a spa. My sister is a resident on the 3rd floor and they never answer the phone (the 2nd floor does answer). She said the food is terrible. Her room is crowded & the laundry practically throws her clothes in the closet. There is a heating unit by the window & the bottom is broken & hanging loose. The wall behind her bed was plastered very sloppily. Her call light is frequently not answered. There is sometimes food on the floor in the hallway & recently there was blood there. The staff is nice enough. My sister's hair hasn't been washed in months. No amenities, although you'd never know by listening to the telephone message. Big turnover of staff. "