The Best Nursing Home Communities in Livingston County, NY

"Nursing staff was professional and timely with providing care to my mom. The food was pretty good for the most part. The dietician was helpful in picking out alternate food options for the fish she didn’t like. Rooms were clean and well maintained. Every room came with their own TV. Closets could be bigger, but everything fit and the nursing home was willing to provide laundry service. There were activities everyday and the activity staff were extremely friendly and energetic. Bingo seems like the hot ticket as everyone seemed to show up for that. "

"My father was in the rehab unit for over 2 months. He thought the food was very good, especially the soups. His therapists were excellent - they pushed him to recover as much as possible and worked on things he'd need to go back home and be independent again. The staff was excellent. He had a single room, everything was very clean. They had a lot of activities for the residents - bands, fireworks, music, etc - that they could participate in if they wanted to. Excellent care! "

"I recently visited this home with my friend to see his dad. I read some reviews online describing a nightmare. However, that was not the case I experienced. The staff was friendly and helpful. I spoke with several residents in the main lobby who seemed to me to be in upbeat and friendly. We used the elevator to reach the second floor spoke with a friendly orderly for directions and found his dads room to be clean and in good order. His father was in the rec room and was being supervised with several other residents. Again, I found a friendly monitor supervising the group and the atmosphere was upbeat and clean."

"My wife stayed in a Jewish Home of Rochester for rehab. It was very good and extremely clean. They had good staff and were very friendly. They allowed us to bring our dog in, which was nice. It was a good-sized private room. It's well set up. She had pneumonia, so they were able to take care of her oxygen requirements right there in the room, and so it was done well. They have a nice dining area, and they could do food in your room. The menu was varied and changed every day. It wasn't gourmet food, but it was pretty good. She ate, so that was good. They had a lot, but she didn't take advantage of any activities. The only complaint I had about the staff was one person short on the floor, but the staff was excellent."

"After being hospitalized for a couple weeks, I was transferred to The Highlands at Brighton to continue my recovery. Staff exceeded my expectation 24 hours a day, my daily needs were met with professionalism and patient. My recovery went quicker than previously predicted due to the staff genuine working with me everyday to return home."

"I really like Highlands. I have been up there twice, and it happened to meet my needs. It is a buy-in community with three levels of care. You can get a one- or two-bedroom apartment with a den or a small kitchen, or cottage with a living room, kitchen, and a washer and dryer. The staff was very friendly, and the people were very nice. They really have a lot of facilities like a pool, work-out room and a library. They had a concert that day and took me around to show me the different places to eat. "

"I was very impressed with the Highlands at Pittsford. I first stopped by the front desk first, and then they directed to me her cottage where she lives. The cottages are small houses arranged in a small loop next to the main facility. I was very impressed with the comfortable living accommodations. For meals, residents can either eat in the fine dining restaurant or they can have food brought to their apartment or cottage. We ended up having food delivered to the cottage. Around 8:00 after we had finished eating, the waitstaff came to pick up the dishes and returned them to the kitchen. It was so easy for my friend to go about her normal life. I did not get the impression that she was being taken care of. Instead, she was simply in a situation where she could easily go about her life with the support she needs as she gets older. The facilities were also impressive. Each cottage was a full house (although small, but this is not necessarily a bad thing) in and of itself. In the cottage neighborhood, there was a "Hanamen" club, where events could be held and residents could gather together for social events. In the main building, where the apartments are, residents had similar room dedicated for social events, but it was not as big. All of the support staff was very friendly and service oriented. "

"We visited St. Johns, and we know people who worked there. We felt she would be taken cared of there. She has been there a few weeks now. They bring some day care children once a week to visit, and they all liked that. They do massages in the feet and hands, they do their nails, music, therapy, and others. "

"My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a nursing home. "

"Batavia Nursing Home is nice and all that, but things disappear. He had $100 and it has disappeared; it's no longer in his possession. The staff is friendly and they seemed considerate. The room is nice; he shares it with another gentleman. It's really nice and clean. "

"I toured the Episcopal Church Home. The semi-private rooms were good size. They weren't small, cramped areas. They did have some private rooms too, which were very good size. So both the semi-private and private rooms were good size. The people I saw, I always asked about the ratio between aid and residents. There always seemed to be a good ratio between the staff, the people, and the residents themselves."

"Right now, my wife is at Unity Living Center. It is pretty nice and clean. The food is wonderful, and the health care seems to be doing well. They have a PA and nurses on duty at all times. I think it is 6 to 1 ratio in aide help, which is good. I get along fantastically with most people. There seems to be more turnover in personnel, so there seems to be a problem. But when I run into them, they are very nice and very good. "

"My dad is at the Veteran's Home in Batavia (Western New York State Veteran's Home at Batavia). I like that he has a huge discount because he is a naval veteran. The people there are fabulous. The food is good, and the medical care is excellent. The grounds are very nice. Inside it is clean and well-kept, and it has great security. I am extremely pleased. They have all kinds of activities. He has not gone to too many yet because he has not been there all day long, but there are a lot of stuff there. They have cards, trips, games, trivia night, ice cream Sundays, happy hour, football games, football parties, and movie nights. My dad likes the food, and he is actually putting on weights. I will absolutely recommend them to friends and family. "

"I am overwhelmed at the love and caring and kindness that they give to my mom and to know how good she’s taken care of when I can’t be close to her is such a wonderful feeling there are some wonderful wonderful ladies that work there who I love very much and I am so thankful for"