The Best Memory Care Communities in Monroe County, NY

"We went to see the Landing of Brighton and we were impressed with it. They had a lot of residents there. The staff who gave us the tour was very good, very accommodating, and didn't rush us through the walkthrough. And then the chef came in and reassured us that he wouldn't have a problem accommodating my mother-in-law's dietary needs. It just sounded like he was very caring towards the residents and wanting to meet their needs. They gave us some strawberry muffins, and they were good. They had a lot of activities and they tried to keep their residents engaged as much as they could."

"Norton Place Home would have been my second choice for Dad. The staff was very nice and friendly. They had bingo, dances, outings, and all kinds of activities. The whole place looked very nice."

"My father passed away in September from pneumonia, which we, the family, chose not to treat. He was living on the Memory Care floor of the Rochester Presbyterian Home, 256 Thurston Road, Rochester, NY. They gave him loving, compassionate care. The rates are reasonable, as it is a non profit, and the staff turnover is low. I was very pleased with the care he received while living there. "

"Very beautiful and well maintained community. Any senior would be lucky to live there! "

"Heather Heights was a very nice facility. The tour experience was very positive. It was a very clean facility. The residents seemed happy. There seemed to be good things to do. The staff seemed to be abundant. They did not seem to have a shortage of staff. It was well organized. The staff who gave us a tour was excellent. Everybody seemed to know her. Everybody seemed to interact with her in a positive fashion. She was very good. She showed us the cafeteria, and they had a menu. They had a physical fitness therapy room. They had a cool ice cream fountain kind of thing that was open in the afternoons. They had a hairdresser. The staff also showed us the rooms themselves, which seemed very neat, orderly, and clean. She said that they had bird feeders, so the residents could see and hear the birds through the front window. They had patio spaces where residents could sit outside in the spring and summertime, which we kind of liked."

"When I first walked into the building I knew this was a great place for my family member. I felt comfortable knowing that the staff was going to take care of her. It really seemed like a new home for her and it put my mind at ease. The staff is amazing and would definitely recommend this place to anyone."

"My mom has moved into The Hamlet, which is part of The Village at Unity. The Hamlet is the assisted living. There's independent living, memory care, and a nursing home. They are near the Unity Hospital there. Our reasons why we chose this one is the location and because it had a nice area around it for walking. It seemed to have a fairly large ground around it with different places to walk and sit. So that's one thing that was nice because my mom likes to take walks. There aren't too many assisted living places in our area. We took a tour, and everything seemed clean and well maintained. The people seemed friendly. They seem to have some activities, so that was good. The one thing I don't like (and I think this is the problem with all assisted living) is that they're very rigid about the medication, unless they get a direct doctor's order. I understand they have to be like that, but they had a little trouble getting faxes from the family doctor. I understand they have to be very careful with their medications and anything that they do. They have three pull cords, and they're all for emergencies. They have this thing on your wrist, so they seem to have a good handle on it. The staff seems to be interested. Some of the food is good, but my mom didn't like the lunch so much. The facilities seem good. The value for the money seems to be about average for that type of situation. It's probably a pretty good value for the money."

"My mother is not really ready for a nursing home, because mentally she is pretty sharp, so we took her to Grande'Vie. We looked around and this is the place we liked the most, and they did have the enhanced assisted living. Eventually, we would want to move her into just regular assisted living once she is evaluated some more by the nursing staff and the rehabilitation people. It strikes me that the staff is pretty good, but some of them are a little bit lax; like in the separate dining room for enhanced assisted living people, they are a little slow because the food has to come from another kitchen and sometimes the coffee is a little cold and that kind of stuff, but other than that the nursing staff is excellent. They clean the rooms once a week, clean and wash the sheets once a week, and I would say the sanitation is very good. "

"My mother has already moved into Rochester Presbyterian Home. It's a fantastic place. She is very happy. The best part about it is that they have what's called spend-down program. When your loved one starts to run out of money in a few years, and once they start spending all their money, they're going to charge less money. That was a really good benefit. My mother could probably stay there for the rest of her life. That's a fantastic thing. Plus this home is brand new. They have just built it. My mother is there with new people. The people there are just very friendly, not only the workers, but also the people that live there. They are very active and very alert. They're actually very good with my mother, who has dementia. They cook every meal onsite, and the food looks very good. Residents have their own room. They can come and go as they please out of their rooms and visit with friends. All the women and men that live there can come around and visit each other. It is a nice open atmosphere. "

"My mom was at St. Ann’s Community at Cherry Ridge. Our experience was very good. The food was excellent. It was unbelievable. The staff member was very attentive, kind, and wonderful."

"Our experience with Heathwood Assisted Living at Penfield was good. The staff was excellent except the two of them were not kind and were a little rough, but the rest was absolutely wonderful. My mother was there for a year. It was very lovely and clean. The dining area was clean and appropriate. The food was fine. They had a central dining and living area and then long hallways. It was always clean and well kept."

"Brookdale was a great choice for my brother. He is no longer there but not by choice. Our whole family got close with many of the staff members especially the little activities gal with blonde hair Sady. She was always with my dad and watching him closely while giving him reasons to leave his room when in his moods. The room he was given changed a few times but he did well with the changes. The front desk people always let me in without waiting. I liked that my brother had friends to talk to and constant attention. It is a really nice place and clean too. I tried the food a few times and I liked it. The nurse with the red hair was so nice to our family and we appreciate everything you have done. Sometimes the staff would be on their phones and sitting down while they should be doing something which is why I chose to have 4 stars instead of 5. Times are changing and it's hard to find people that actually want to work I guess. It smelled good in the hallways like oranges and cookies were baking on weekends. I'd recommend this place to a family member but prices might be higher."

"My parents-in-law were residents at Cottage Grove Memory Care. My father-in-law said that the meals were really good and it always smelled really good there, no matter what they were cooking. The upkeep of the place was good. They would clean all the rooms once a week and they would do their laundry. The staff were just very caring. They loved having my in-laws there. They had a nice and open space as far as the dining room and the living room. They were all kind of one room, but they were spaced out, which was kind of nice. It was very intimate and quiet there because there were only 12 residents there. They had puzzles, and somebody would come in and play a guitar and sing songs. Some of them would sing and some of them would just listen."

"Quail Summit was a clean and modern facility. The staff member who gave me the tour was very helpful. The room's setup was small but acceptable. The new dining room was beautiful, though, and the common areas were well furnished. The menu looked like it had a lot of variety as well. There were residents gathering in the common area and playing cards when I was there."