$2,900
Heather Heights Located in Pittsford NY
160 West Jefferson Road, Pittsford, NY 14534
4.5
(22 reviews)
Photos of Heather Heights Located in Pittsford NY
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
$3,528
$3,077
Reviews of Heather Heights Located in Pittsford NY in Pittsford, New York
Elizabeth
4
|
May 28, 2023
Heather Heights had very nice rooms and the residents were seemingly happy. They offer in-house physicians that are experts with the elderly. It's a very cheery place. The staff were very engaged and friendly. They clean the room daily, but they only deep clean every two weeks and that concerned me a little bit. Also, they do not accept Medicaid. It's direct pay only. Other than that, they were great.
Annie
4
|
March 30, 2023
I went to Heather Heights Located in Pittsford NY. I liked that they have enhanced care. It was good. There's nothing that stood out to me as horrible or anything. If dad had to go there, I'd be OK with it. It's like standard assisted living with enhanced levels of care, and they have a memory care unit, which is locked down. There was a different smell in the memory care unit that was less pleasant. It was a standard approach, not a specific memory care approach. They had some nice things, like a display cabinet outside each room. They called it their memory cabinet, and the residents could put knickknacks or whatever from their house and pictures and things to remind them of their life and that was nice. There just wasn't anything spectacular about it. I only met one person and she was one of the assistant directors there that gave us the tour. She was very nice and very knowledgeable. She's good at what she does. We were there at lunchtime and the food looked good and they looked well made on the spot. We tasted their cookies and they were very good.
Donald
5
|
March 15, 2023
Heather Heights was a very nice facility. The tour experience was very positive. It was a very clean facility. The residents seemed happy. There seemed to be good things to do. The staff seemed to be abundant. They did not seem to have a shortage of staff. It was well organized. The staff who gave us a tour was excellent. Everybody seemed to know her. Everybody seemed to interact with her in a positive fashion. She was very good. She showed us the cafeteria, and they had a menu. They had a physical fitness therapy room. They had a cool ice cream fountain kind of thing that was open in the afternoons. They had a hairdresser. The staff also showed us the rooms themselves, which seemed very neat, orderly, and clean. She said that they had bird feeders, so the residents could see and hear the birds through the front window. They had patio spaces where residents could sit outside in the spring and summertime, which we kind of liked.
Amy
4
|
January 11, 2023
We went to Heather Heights in Pittsford. The person who gave the tour was excellent and very knowledgeable, and she's been with Heather Heights for almost 20 years now. It says a lot about the facility when you've got people that have been there that long in this industry. We probably would have chosen them had they had a one-bedroom apartment available. The building was beautiful, but the apartment was tired. It needed an update. It had an institutional feel to it. They had a calendar of activities for their residents. They had a nice dining room and a small exercise room.
Pauline
5
|
July 23, 2022
I had a very nice tour of Heather Heights in Pittsford. Alyssa was the coordinator. She showed us around. She gave us a lot of good information about what they can offer and what was available. She was very knowledgeable, so she did a great job giving us an idea of what it would be like if we moved our family member there. She was very easy to talk to. I thought it was very well laid out. It was a more intimate setting because there are only 24 beds in my understanding, so it's smaller. But they did a nice job with the layout and what was available for people as far as being able to walk around and having space. It needed a little bit of updating like it looked like it needed painting. Some of the furniture was ripped. It was probably more of a four-star than a five- star because it was just a little outdated. Like if they had just kind of painted the walls and redid the furniture, it would make a huge difference. We saw the courtyard. That would be part of memory care. But we saw the main entrance, the main lobby, that's part of their assisted living area. That had a more updated look, which I thought was interesting, that had a much nicer feel to it and better furniture and all of that. So when you stepped back into the memory care, there was a sense of, "Oh, this isn't as well maintained as the rest of the facility." There wouldn't be any appliances in the memory care. They did have a kitchen that people could hang out in. They did have the furniture and all of that, so I did see that, which was perfectly fine.
Tom
4
|
April 28, 2022
We visited Heather Heights. It's very pleasant, clean and well-appointed. The staff who assisted us there seemed very friendly and efficient. Their activities were pretty much the same as they were in all of the homes we visited. They supplied all the furniture, which was different from others. They have music coming in, bingo, movies, and they have an ice cream bar. It seemed to be very nice, and clean, the menus were laid out on the tables. The rooms were light, airy, and bright.
David
5
|
April 9, 2022
My mom has been living in Heather Heights for two weeks now. It's a smaller facility. I think they provide more personalized and individualized care. The staff is very caring, I was surprised to see how involved they are. She finds the food to be fine, and their dining room was set up very nicely. It's a very small, clean, and pleasant environment. They keep the residents busy, they have games, and people come in and sing to the residents there. People are pretty much busy. They're doing everything just fine so far. I think it's good value for the money.
Mike
5
|
June 23, 2021
Heather Heights was absolutely beautiful. It was a "five" all the way around. From the moment you walked in, it was beautiful, and it had a big entrance. Everything was clean and organized. It was just the way you would want something to look. We got to see everything. We saw a couple of rooms, the dining facilities, and the activity room. They have lots of events going on: exercise, movies, arts and crafts, cooking, travelogues, and all the things you can find in any place like that. The only negative thing was the price is very prohibitive. The kitchen was beautiful. We got to go in the back and talk to a couple of the chefs. Everything was just great.
What you can do with Caring
Services and Amenities of Heather Heights Located in Pittsford NY in Pittsford, New York
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
General
- Resident Capacity: 120
- Respite Care
- Minimum Age: 65
Licenses
- State Licenses: 370-F-220
About Heather Heights Located in Pittsford NY in Pittsford, New York
Heather Heights of Pittsford offers a cozy home-like atmosphere with luxury amenities. Our enhanced levels of care gives families the ability to have their loved one age in place with care that is unmatched in the local area. Family owned and operated since 1999, Heather Heights is a luxurious one-story Assisted Living and Memory Care Residence with amenities including our ice cream parlor, 5-star dining, movie theater, chapel, fireplace lounges and much more. Located in the village of Pittsford, on 14 stunning acres of beautifully maintained grounds, we are close to local shopping and restaurants.
Property Highlights Include:- Nurses on-site 24/7
- 24/7 Recreation Programs
- Outings & Day Trips
- Fine Dining Experience
- Respite Care for short-term stays
- Fully Furnished residences with private in-suite bathrooms
- Personalized Care Plans
- Medication Management
- Diabetic Care, Oxygen Licensed, Special Diets
- Daily Housekeeping
- Ice Cream Parlor, 2 Activities Rooms, Beauty Salon and Computer & Internet Access
- Assistance with Aide & Attendance benefit paperwork for veterans and widows/widowers of veterans.
- Wander Prevention System
- Emergency Call Bell System
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.