Brookdale Pittsford

Jackie

We visited Brookdale Pittsford, and my grandmother can propel in a wheelchair, and they told us that it's OK to have a manual wheelchair. But then, when we get there, they say that they want her to be able to walk on her own. We're in a pickle here because we had everything they requested us to get, and when we got there, they told us no. So, it's like we're in a bind. It was a nice place. My grandmother wants a full-size bed, and we could put it in there, but they told us no, that we couldn't go there anymore, and at nursing homes, you cannot bring in your own bed. She doesn't feel safe on a twin-size mattress. She's fallen off numerous times, but they won't allow her to get a different mattress. They provided three meals a day. The facility is very clean, and they have seating areas outside.

Annie

We liked Brookdale Pittsford, and we are hoping that we can get my dad in there. One of the main reasons we liked it so much is that they use the Clare Bridge approach to dementia or memory care, which is very personalized. It treats everyone as an individual, and they do a lot of things that just seem perfect, like keeping the same daily routine, even on a Sunday, having exercise in the morning, and everything at the same time. That's so important for people with Alzheimer's. I like that they have consistency with staffing. The meals looked lovely. It's a very homey atmosphere, and they specialize in memory care. It's just a memory care facility, and it just gives it a nicer approach. It seemed very safe for all the residents. The layout is all on one floor. There's just a lot to like, and they have two resident cats, which are sweet and friendly. I just looked at the menus and they said that the food is all prepared fresh. The staff all seemed wonderful. They all get training from the Alzheimer's Association. They're friendly and caring people. There was nothing not to like.

Jill

My father is at Brookdale Pittsford. He's doing so much better. He's walking so much better. There are people for him to sit with. They have music and do games. They're having a little open house. The people that work there are just wonderful. They're so nice. His room is just like a little studio. It was furnished. They gave him a regular sized dresser. He's got a decent size window to look out, his own bathroom, and just a small closet. There was music therapy, bingo, and exercising. Once it gets nicer out, there's a deck that they can go out on like a patio. There's a TV room. We saw a handful of places. We had a hard time finding a place for my dad, and this was actually the one that had an opening and was willing to take him. He's just doing really well there now, so I'm glad we made that choice.

DH

My mother-in-law is in Brookdale Pittsford. We've been very impressed with it, and she seems to be thriving there. They have a lot of activities, and she's made friends. There's a lady there that's become really good friends with her, that takes her hand and takes her everywhere. They bring in music that she really likes. It's very homey and the people are very nice. She's gained weight and doing very well there. They take her to all the activities. She doesn't always participate, but she stays and watches. I haven't had any complaints at all. She has her own private room with a twin-size bed, a private bathroom, a closet, a dresser and a chair, and a little shelf above her bed that you can put things on. Outside of her room is a little box that you could put something personal in to help her find the room. They go to the rooms and gather up all the people and take them to the activities. They have different areas they can go to, like a living area where there's a TV, chairs, and a sofa.