Memory Care Communities in Pittsford, NY

"Heather Heights was a very nice facility. The tour experience was very positive. It was a very clean facility. The residents seemed happy. There seemed to be good things to do. The staff seemed to be abundant. They did not seem to have a shortage of staff. It was well organized. The staff who gave us a tour was excellent. Everybody seemed to know her. Everybody seemed to interact with her in a positive fashion. She was very good. She showed us the cafeteria, and they had a menu. They had a physical fitness therapy room. They had a cool ice cream fountain kind of thing that was open in the afternoons. They had a hairdresser. The staff also showed us the rooms themselves, which seemed very neat, orderly, and clean. She said that they had bird feeders, so the residents could see and hear the birds through the front window. They had patio spaces where residents could sit outside in the spring and summertime, which we kind of liked."

"My mother is in Creekstone, which is run by the Rochester Presbyterian Home. This particular house not only has memory care, but also enhanced assisted living. She uses a wheelchair because she broke both her hips and never got back on her own feet. She also has bowel incontinence because she has Crohn's disease, so they were better able to handle her needs as well as the memory care, and I liked the concept. These homes are large ranch homes with one large common area for eating. There's a beautiful living room with recliner chairs, television, and fireplace. All of the rooms open directly onto the center living area, so there are no long hallways for her to get confused or to try to navigate around in her wheelchair. The staff is very consistent. She's getting to know people and socialize a little more. The staff is consistent from day-to-day and week-to-week. The cost is also a little bit less than the other place she was at. I'm very pleased so far. Families are encouraged to stay for meals and it was very good compared to other places she's been. The staff really gets to know the residents very well. They tailor their interactions with them according to their individual needs."

"Cloverwood Senior Living's apartments are very upscale. The place is luxurious, beautiful, and well-decorated. They have a common room, a game room, and an eating area. The library that they have there is beautiful. I would go there in a minute if I could. All of that was nice. It's like a classy hotel. My friend lives in Cloverwood. They have an outdoor space, but I only saw it through a window, I didn't go out there."

"Mom has moved into Legacy at Grande'Vie. It seems to be a nice place. She's got friends there. It seems to be very pleasant, and they take care of her pretty well. She likes the place. She is dying to get back home, but she can't be left unsupervised. She is kind of resistant to not being in her house, and that's about the only real problem with it. My mom doesn't complain about Legacy at Grande'Vie. The people are very happy and attentive. She seems very, very cheerful. As long as she's not thinking about home, she seems to be happy, active, and whatnot, so she is doing fine. Their food seems decent; it seems to be OK. With regards to the building itself, it's got some wear and tear on it, but it's clean. They seem to have some activities going on down there. They have a courtyard, benches, and a nice sitting place. The place looks spotless. The exit could use a little hallway carpet, but that's about it."

"We came for a tour for a family member. We ultimately didn't need placement but I was so impressed with the facility. We were greeted properly and everyone we passed said hello. The facility was clean and very well kept. The administrator also took the time to introduce herself. I would recommend this facility to anyone who is looking."

"I visited Heathwood in Penfield. They have a home theater, they take the residents out on field trips, and they also have a game room and dining facilities. They have a van that takes you wherever you want to go, like at the doctors' or the grocery store. I'd probably put my mom there if she had wanted to come to New York. They're assisted living, plus they have a memory care unit."

"We visited St. Johns, and we know people who worked there. We felt she would be taken cared of there. She has been there a few weeks now. They bring some day care children once a week to visit, and they all liked that. They do massages in the feet and hands, they do their nails, music, therapy, and others. "

"My mother in law was a resident here for 4 years and so loved and cared for. We did not want her in a nursing home and so happy she could age in place at The Linden house! "

"The people at Wesley Gardens were very nice to me with large and adequate rooms. They seem to have a lot of activities, and the PT people were all friendly. It was satisfactory. "

"2nd floor rooms are very large, there are alot of activities and the courtyard is nice. Had pretty good experiences with most of the staff."

"Our Family is so grateful for the caring compassionate staff at Seabury Woods. The individualized care is exceptional. The activity programs, meal plans and staff interactions are second to none. Our family has peace of mind that our mom is part of their family too. Kudos to all who have brought joy to our mom's life. "

"Legacy at Cranberry Landing was small. Everybody was wonderful when we met. The apartments were very nice. They offered outdoor access for my cat. Everyone that we met was very pleasant and they called me back to check how I was doing. They do not serve lunch. They serve breakfast and dinner. It was perfectly clean. You would have no problem moving into any of the available units. They had a movie night. They would clean your apartment. They had a pool table. They had a library. They had a movie room where they would show movies. They had card tables and puzzle tables that you and other people could go to, work in, play cards, or play other games, whatever you wanted to do."

"My Mother has been living at RPH for about 5 years now. She lives on the 4th floor, the people with the greatest needs live on this floor. She has advanced Alzheimer's, which means she no longer recognizes her husband, myself, my siblings, her grandchildren or her great grandchildren. I have read some of the past reviews. When touring a facility it is hard to imagine what is important and what is not. I can tell you the food, the rooms, and the neighborhood are not important. The love and care ALL the staff show towards my Mother is what is truly important. This is NOT an easy job, and takes skilled and highly trained aides and nurses to deal with people with cognitive issues. But at RPH, they do it with ease. As for the food, my mother has gained 10 lbs since moving there, so she thinks the food is great. The building is old, the rooms are old, but "run down?" ... this seems a bit harsh… and “unsafe neighborhood”, this seems harsh as well. My mother thinks she's living in a 1st class hotel!"

"I went to Cherry Ridge. It was a very nice community. It was very clean and well-kept. They had great facilities. We visited the cafeteria or dining hall. They had a wide variety of independent living floor plans, which was nice. The rooms were very clean. Excellent. The staff was very friendly, very helpful, and very informative. They had a nice living room, but they did not have a fitness room. They said that was going to be developed, but got canceled because of COVID. But the facilities that we saw were very nice."