Memory Care Communities in Pittsford, NY

"Heather Heights was a very nice facility. The tour experience was very positive. It was a very clean facility. The residents seemed happy. There seemed to be good things to do. The staff seemed to be abundant. They did not seem to have a shortage of staff. It was well organized. The staff who gave us a tour was excellent. Everybody seemed to know her. Everybody seemed to interact with her in a positive fashion. She was very good. She showed us the cafeteria, and they had a menu. They had a physical fitness therapy room. They had a cool ice cream fountain kind of thing that was open in the afternoons. They had a hairdresser. The staff also showed us the rooms themselves, which seemed very neat, orderly, and clean. She said that they had bird feeders, so the residents could see and hear the birds through the front window. They had patio spaces where residents could sit outside in the spring and summertime, which we kind of liked."

"My mother has already moved into Rochester Presbyterian Home. It's a fantastic place. She is very happy. The best part about it is that they have what's called spend-down program. When your loved one starts to run out of money in a few years, and once they start spending all their money, they're going to charge less money. That was a really good benefit. My mother could probably stay there for the rest of her life. That's a fantastic thing. Plus this home is brand new. They have just built it. My mother is there with new people. The people there are just very friendly, not only the workers, but also the people that live there. They are very active and very alert. They're actually very good with my mother, who has dementia. They cook every meal onsite, and the food looks very good. Residents have their own room. They can come and go as they please out of their rooms and visit with friends. All the women and men that live there can come around and visit each other. It is a nice open atmosphere. "

"I don't know exactly what to say about Cloverwood Senior Living. It's working out nicely for my mother. The care is good and she's adapting well. It's convenient for me to get to her. She has a one-bedroom apartment that's really nice. She's able to have her own furniture from home. "

"I visited Grand’vie. I thought it was a nice place for someone to live there. The rooms were fine and the rest of the place was good. The staff was friendly and very helpful. However, we couldn’t afford it. "

"We didn't spend a lot of time with anybody; they were assisted living people, but the person who gave us the tour just kind of like said "Hi" to everybody. It was a smaller community -- it is a very new community -- and they weren't even completely full with the number of rooms that they had. We looked at ones that were like model rooms -- they could not have been inhabited -- and they were nice, but you kind of wondered what this one looked like if there was a resident in here. I had worked at an assisted living home, and it is a little different when somebody's living there versus when it is all cleaned up and waiting for the next person. They asked us what kind of activities my mom liked, and she is not really an activity person -- she likes to read and is kind of solitary -- so it was hard for me to give them any idea of things. She is not the type of person to come out and play bingo or anything. They showed us the schedule that they have. They would take the people out to Walmart and things like that for occasional shopping, and they have special movie nights and things like that. My father was very impressed by the meals -- the idea that he wouldn't have to make the meals and such -- and they were good because he and my mother basically exists on lean cuisines and other frozen meals. "

"My sister has been in Heathwood Assisted Living and Memory Care. It's very nice, well-kept, clean, and it has a good smell. The people are very nice. The food is adequate. It's good. The service is good. From what I can tell, it's OK. The staff has been very nice and very helpful. For amenities they have game rooms, a TV room, a multi-purpose room, an exercise area, and a movie theater room. However, they need to pay a little more attention to the needs of the residents. Sometimes you feel like you're not getting everything you're paying for."

"St. John's is very nice, very uplifting, and very clean. The staff was very professional. I would recommend this facility. They had a lot of things to offer the elderly. "

"My mother in law was a resident here for 4 years and so loved and cared for. We did not want her in a nursing home and so happy she could age in place at The Linden house! "

"My grandmother is currently there. I have nothing but great things to say about the staff there, from the nurses to the CNA's, to the food service workers and recreation workers. Everyone is extremely patient, friendly and caring. This place is a gem. They often have activities planned for the residents, such as movies, a fashion show, ice cream socials. Today while I visited there was a couple of musicians playing guitar and singing songs to and with the residents. I can't believe anyone has anything negative to say about this place. My grandfather spent many months in Hill Haven and that place was just a death trap. RPH is clean, and the staff get residents whatever they want. My grandmother (with dementia) is allowed to live on her on terms and schedule. If she wants ice cream at 11:00 pm, they'll get it for her. Can't recommend this place enough and neither can my mother, who is an RN. "

"We visited St. Ann's Community at Cherry Ridge for my dad. Everything was good. It was just a little bit too expensive, and the fact that they required a buy-in is not what we're looking for right now. The apartment looked nice and clean. We looked at the villas primarily, and, again, they were expensive, but they were nice. For somebody that is looking for the spectrum of care, I think it would be a very good option. It is on the east side of town, so if you live on the east side, it is convenient, but if you live on the west side, not so much."

"Norton Place Home would have been my second choice for Dad. The staff was very nice and friendly. They had bingo, dances, outings, and all kinds of activities. The whole place looked very nice."

"Though the facilities at GrandeVille were not terrific, the treatment my grandmother received during her stay here was generally hospitable and helpful. The staff always seemed to be on hand when necessary, which is monumental in how those living here felt. As far as the environment, what was included (furniture, food, etc.) were bare bones. However, for the relatively low price that we paid per month to have my grandmother stay justify the living conditions. Those living in the facility were definitely given special treatment, and the staff overall seemed very respectful toward residents. My grandma's reviews were generally positive- she noted especially the assistance and support that was always around. Again, though, I would recommend going elsewhere if you can afford it. There was very little extra here, and it seemed in a way as if the residents were expected simply to get by with what they have. I think that, for somebody who you really respect, if possible you should give them more. Still, if that is not a possibility, GrandeVille is a solid choice. "

"My mom has moved into The Hamlet, which is part of The Village at Unity. The Hamlet is the assisted living. There's independent living, memory care, and a nursing home. They are near the Unity Hospital there. Our reasons why we chose this one is the location and because it had a nice area around it for walking. It seemed to have a fairly large ground around it with different places to walk and sit. So that's one thing that was nice because my mom likes to take walks. There aren't too many assisted living places in our area. We took a tour, and everything seemed clean and well maintained. The people seemed friendly. They seem to have some activities, so that was good. The one thing I don't like (and I think this is the problem with all assisted living) is that they're very rigid about the medication, unless they get a direct doctor's order. I understand they have to be like that, but they had a little trouble getting faxes from the family doctor. I understand they have to be very careful with their medications and anything that they do. They have three pull cords, and they're all for emergencies. They have this thing on your wrist, so they seem to have a good handle on it. The staff seems to be interested. Some of the food is good, but my mom didn't like the lunch so much. The facilities seem good. The value for the money seems to be about average for that type of situation. It's probably a pretty good value for the money."

"Cottage Grove Memory Care (Rochester Presbyterian Home - Cottage Grove) was very nice and updated. My dad had a very nice room there. The staff members were nice. They just didn't have name tags so we never knew anybody's name. They also didn't have very many activities. They have balloon toss and they do bible study. It just seemed like they would have things scheduled, but it wouldn't get done. My dad didn't really like the food there. The cleanliness and the layout were nice, but the cost was pretty high."