Nursing Home Communities in Webster, NY

"I toured Aaron Manor Rehabilitation & Nursing Center. It was very clean and well-managed. They had a very nice ratio between patients and staff. It wasn't overly burdened, so that was a nice thing too. They had nurses 24 hours a day at this facility. The staff seemed to be very attentive and very caring. The rooms are a good size and even the semi-private rooms were good size, much bigger than a hospital room. There were plenty of rooms. They were L-shaped. The beds weren't side by side. You walked in, one room was to the left, then as you went back towards the back of the room, the other room was facing in the opposite direction, and both areas had windows for the people to look out. It was well planned."

"I toured St. Ann's Community. The ratio between aid and patient wasn't overbearing. They were very attentive and very caring for the people that were there. There are no semi-private rooms there. They're all private rooms. The facility was well taken care of and well maintained."

"My mother-in-law has been at St. Ann's Community at Chapel Oaks for a year now. It really has everything that you would need. The staff is very accommodating, very friendly, and supportive. The food is good. The apartments are nice. The facility is very clean, well kept, spacious enough, sunny, and cheerful. They have balconies, which I like. They don't have a lot of activities with COVID, but they have exercise and a book club."

"This place needs so much improvement that it just screams "help!" the instant you walk in the door. Gardens are untended, walls need painting, eating areas are nearly what you'd imagine in a concentration camp, and there are NO CHAIRS for visitors at all. You must go around to hunt one down in the hall or in a room where one is unused and unbroken. There is no decent art on the walls, no cheery color, no inviting area amid the linoleum and metal furniture for comfort. The staff is pleasant and helpful if asked. I think it would be hard to work in such surroundings. "

"My parents moved into Friendly Home. It's a great facility. It's rated number one in New York State. They're very attentive. They have nurses and they have nurse practitioners on call. They have a social worker. They are in a shared room that's got a wall, but because they're together they got this shared room to themselves. They have their two recliners and a TV, and then they have two twin beds on the other side because they've set it up for a couple. They have all kinds of social events downstairs and they're both doing physical therapy. I think the food is excellent. They're phenomenal compared to other places around here."

"The people at Wesley Gardens were very nice to me with large and adequate rooms. They seem to have a lot of activities, and the PT people were all friendly. It was satisfactory. "

"Fairport Baptist Homes was just nice. People seemed nice, the menus were fine, everybody seemed good, and it seemed to be updated quite a bit. They had activities going on all day like different groups and games, and it seemed to be a nice atmosphere. The staff was very friendly and nice. I had no problems at all with the help. It was very nice, and I think they have done a wonderful job. "

"I am the daughter of a resident that has been in this facility for almost 6 years and i can honestly say that since the day she moved into the facility things have definitely became not so great .....the medical attention that my mom needed had been ignored on a couple of occasions they told my mother just recently in the last 2 months she didnt need an ambulance(i heard this myself) after my mom complaining of shoulder pain and shortness of breathe for 2 weeks and me making threats to the facility did they call an ambulance finally. And the outcome to that is that my mom almost lost her life behind the facilities lack of empathy.......my moms heart was failing at only 20 beats . so the pains in her shoulder when she would complain about it was mini heart attacks! For 2 weeks my moms needs were ignored even after my mom asked to be taken in ambulance.....and this isnt the only. Incident......fractured pelvis that was ignored for 3 weeks but thats a whole other paragraph....needles to say i am now working on getting my mom out....it once was a very nice place. . the food is limited there are barely any activities and those only include a wii game coloring sometimes bingo ....bed bugs clothing doesnt get returned most of time....i can go on and on.This is things not only has my mom told me but things i have heard and seen myself with how the staff and facility is ran from 6 years ago til present....."

"2nd floor rooms are very large, there are alot of activities and the courtyard is nice. Had pretty good experiences with most of the staff."

"Best nursing home I have ever has my mom in. This place puts the residents first. And takes their care very seriously. My mom came out of her shell here. The rooms are like regular bedrooms so there is complete comfort. Not a hospital like setting "

"My mother-in-law was here for rehab. It was OK for what it was needed. The Brightonian was alright, but wasn't great. On a scale of 1 to 10, I probably give them a 6. The facilities were OK, but it wasn't great. It's run down, older, and looks like a nursing home. "

"I was very impressed with the Highlands at Pittsford. I first stopped by the front desk first, and then they directed to me her cottage where she lives. The cottages are small houses arranged in a small loop next to the main facility. I was very impressed with the comfortable living accommodations. For meals, residents can either eat in the fine dining restaurant or they can have food brought to their apartment or cottage. We ended up having food delivered to the cottage. Around 8:00 after we had finished eating, the waitstaff came to pick up the dishes and returned them to the kitchen. It was so easy for my friend to go about her normal life. I did not get the impression that she was being taken care of. Instead, she was simply in a situation where she could easily go about her life with the support she needs as she gets older. The facilities were also impressive. Each cottage was a full house (although small, but this is not necessarily a bad thing) in and of itself. In the cottage neighborhood, there was a "Hanamen" club, where events could be held and residents could gather together for social events. In the main building, where the apartments are, residents had similar room dedicated for social events, but it was not as big. All of the support staff was very friendly and service oriented. "

"I toured the Episcopal Church Home. The semi-private rooms were good size. They weren't small, cramped areas. They did have some private rooms too, which were very good size. So both the semi-private and private rooms were good size. The people I saw, I always asked about the ratio between aid and residents. There always seemed to be a good ratio between the staff, the people, and the residents themselves."

"St. John's is very nice, very uplifting, and very clean. The staff was very professional. I would recommend this facility. They had a lot of things to offer the elderly. "