Kirkhaven

kara w

2nd floor rooms are very large, there are alot of activities and the courtyard is nice. Had pretty good experiences with most of the staff.

Jennifer

Staff are not only rude but they are disrespectful heartless individuals. Minus the person at the front desk, the cleaner and 1 aide. Facility is not clean. Food is not fit for animals. Multiple accounts of neglect and abuse reported by my grandmother I also personally witnessed the neglect of my grandmother and other patients at this facility. On multiple occasions, I had to help other residence because there was no workers willing to help. I know two people within the last three months that went septic from being at this facility. They were both also extremely malnourished after being removed from the facility. One being my grandmother who has passed away from the sepsis and another being a woman I met that had her mother in the facility who is currently in the hospital being treated for her sepsis. Be very careful they sneak a paper and during registration for the resident to say they don’t want to be taken to the hospital. Do not sign this form. This is not the same as a DNR.

Concerned Family Member

I am very disappointed in the facility. There is 1 small tv they have all the residents crammed in around and half cannot see it. The bedrooms are not clean, the residents look dirty the majority of the time and the staff there except for a couple do not care and are even rude to the residents. There is hardly anyone around when you need them. For 16K a month you would expect top quality care. I pray things get better there.

emstrick

The building is nice and spacious. The courtyard is a really nice place to spend time outside. Most of the staff are kind and helpful. We found the ones who aren't do not last.

Teresa Mandoza

the rooms very dirty the staff sit around on their phones don't care about what the residents are doing. DON/Admin doesn't seem to care about staff, so staff don't care about residents. they need to get a new scheduler bc this one can't seem to keep any staff in the building its always short staffed.

mrconcern

Administration does not truly care about residents’ best interests. They disregard loved ones opinions even when they are the health care proxy. Disgusting way to treat individuals in their weakest times.