My mother stayed at Brookdale West Side Rochester, and we were not happy at all. I was honest with the facility's rep and told her that it was going to be a short-term stay. She said that that would be okay. The place was close to my house. The building was cute and small, and that was fine with me. They told me there would be a $2,000 fee up front; that's a lot for a short-term stay, especially when you're paying $2,500 a month for rent. I gave them my 30 day notice and I realized that my $2500 will not be pro-rated and that's fine if I brought my mother home earlier. My mother ended up being in the hospital twice. She passed out from severe dehydration. On Sunday, we brought her back to Brookdale, and on Monday night, they called me because she was throwing up. She was so constipated that she was throwing it up. I was quite upset. I asked them, "Isn't anybody monitoring or noticing whether she has pooped or not?" They said they hadn't been monitoring anything like that. It's an assisted living facility, but they don't do anything. They were charging me $1,900 a month extra on top of the rent, and I felt my mother was not getting good care. My mother wasn't participating in activities; they weren't doing anything to try to get her to, either. Only once or twice, they asked her if she wanted to go down and do anything. They just left the residents alone. My mother had just gotten out of the hospital from being dehydrated. When I got there, she was lying in bed; she hadn't even gone down for lunch. It was ridiculous! Nobody came to make sure she was going to lunch, even though she had just gotten back from the hospital. I was very, very upset. When we left (because I took my mother home from the hospital instead of taking her back there), they charged me for an extra 14 days of care. They said, "If you go to the hospital and you don't come back, we charge you for 14 days." If I had taken my mother back there just for a day or so, they would have pro-rated the charge.