Caring.com
Caring.com

(800) 558-0653

Wesley Gardens

3 Upton Park, Rochester, NY 14607

(855) 638-0838 (Caring Family Advisor™)

1.8

(6 reviews)

Offers Continuing Care Communities, Nursing Homes, Memory Care, and Assisted Living

Photos of Wesley Gardens

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Get cost Information
Find out availability
Ask about payment options

Reviews of Wesley Gardens in Rochester, New York

1.8

(6 reviews)

  • Facility

    1.8

  • Staff

    1.8

  • Food

    1.0

  • Activities

    1.7

  • Value

    1.0

Allison

3

April 13, 2021

I am a friend or relative of a current/past resident

My mother is in rehab right now at Wesley Gardens so she can get a little stronger. She's only been there a week, and I haven't really had a lot of communication with the therapists or social workers there. I actually have a call into the facility for someone to get back to me regarding her care plan. The staff we've spoken to and have had communication with have all been very friendly and helpful. I haven't had an opportunity to ask my mother about the food, so I don't know about that. Because of COVID, we can't go in. I was in the main building, their reception area, and things looked clean, tidy, and nicely kept. Besides their rehabilitation, it's a nursing home as well. Beyond that, I don't know a whole lot about the facility. The hospital that my mother was at placed her there. It was easy to get to, and there was available parking. Somebody helped me right away. I wasn't waiting at all for any assistance with my mother's personal belongings that I dropped off for her. I haven't had a whole lot of interaction there besides that.

katt33

1

May 11, 2020

I am/was a resident of this facility

I was a resident for 2 yrs. Could not wait to get out. They evacuated us on Christmas Eve. They sent me from Rochester to Canadaigua. I was not happy. had my Christmas all planned out. My family lives in Rochester. the aides came in and gave me a bag and said put just some clothes in here. Your being evacuated. Every thing was left behind. Now i am glad they did evacuated me.It was an answer to prayer. The aides were lazy and inconsiderate. They sit behind the nurse's station on their phones while lights were going off. i waited one time to get off the bed pan for so long I fell asleep.They were always mad at every thing. They would swear some thing awful. I needed to go to the bathroom and one of the aides told me just go in my pants and would change me later. They said the would reopen in 4 months it has been a year. I got 2 letters from them asking me to come back in April, another in May. They still have not reopened. The worst thing is i have been gone since Dec. 2019 and they are still receiving my SSI checks. I signed papers for where I am now in Dec 2019 to have them sent here. Wesley Gardens has not released them and still cashing them. I am working on this problem.DO NOT SEND any one here

unknown23

1

April 9, 2019

I am a friend or relative of a current/past resident

I would never recommend this facility. No hot water, aids don’t care, food is terrible. I feel bad for patients who don’t have a voice, no family members to speak up got their care. It’s so heart breaking. I rated a one but they deserve a minus one.

pmdl

1

March 17, 2019

I am a friend or relative of a current/past resident

Where to begin, this place is horrible! My mom was there for about a month and we couldn't wait to get her in somewhere else. The place is filthy, staff other then maybe a handful are lazy and useless. They don't check on residents, it takes forever to get someone to come when needed. When with my mom on several occasions we would wait 40 minutes to an hour for someone to respond to call button- if they came at all. Her room and bathroom were never cleaned unless we did it ourselves.

Christie Allen

1

December 29, 2016

I am/was a resident of this facility

Absolutely disgusting!!!! One time I rang for bathroom, it took them 2hrs to respond. Nurse sooo sick she shouldn't have been working, she was passing out medication. Physical Therapist was pushing on me first time I stood up, told not to that my foot wasn't on floor. Fell into wheelchair with tears in my eyes he said " do you think I would let you fall with this " he showed me his muscle. Furniture was absolutely filthy! Saw bugs! Only stayed 5 days and can't even remember the rest. Food awful

John114254550

4

October 29, 2015

I visited this facility

The people at Wesley Gardens were very nice to me with large and adequate rooms. They seem to have a lot of activities, and the PT people were all friendly. It was satisfactory.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Services and Amenities of Wesley Gardens in Rochester, New York

General

  • Resident Capacity: 200

Medicare

  • Health

    1.0

  • Overall

    1.0

  • Quality

    1.0

  • Staff

    1.0

Medicare Provider Number: 335488
    Ownership Type: Non profit - Corporation
    Rating Date: 9/1/2023

About Wesley Gardens in Rochester, New York

Wesley Gardens is a non-profit nursing home dedicated to long-term residential care, short-term rehabilitation, respite and hospice care. Nestled in the beautiful Cultural District of Rochester, New York, Wesley Gardens is centrally located for convenient access from I-490. We offer skilled and professional medical staff, a bright and spacious facility, and a soothing atmosphere that fosters healing, rehabilitation, and comfort.

To learn more about this provider’s license and review other available state reports, please visit:
New York State Department of Health Adult Care Facility Directory

Map of Wesley Gardens

Help seniors by writing a review

If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

Request Pricing Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs, you agree to our Terms of Use and Privacy Policy. You also consent to  receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
alt text

Compare costs, photos & reviews of senior living and care options near you.

Questions?

Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

(855) 638-0838

Didn't find what you were looking for?

Caring's Family Advisors can help answer your questions, schedule tours, and more.

Call us at (855) 638-0838

Helpful Articles

Senior Living Communities near Monroe County, NY

  • Ontario County
  • Livingston County
  • Genesee County
  • Wayne County
  • Orleans County
  • Yates County

Senior Living Communities near Rochester, NY

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Our Services

  • Senior Living Directory

  • Senior Care Directory

  • Caregiving Resources

  • Sitemap

  • Terms of Use

  • Privacy Policy


© 2024 Caring, LLC. All rights reserved.