Home Care of Western New York

I was very pleased with the care from beginning to end. Excellent job in everything, but especially the care and concern given to my parents and our family.

Very good. Good cook, companionship the best, dog and house very good care, too.

After leaving the hospital with a compressed fracture of my pelvis my caregiver stayed all night with me. She was kind, considerate and treated me with respect. I was up and down much of the nights and each time she helped me to get up and take care of my needs, always with a smile and compassion. I felt safe and comfortable all through my recovery.

The caregivers are terrific! They are kind, helpful and experienced. My caregiver has become my trusted friend.

The caregiver was very well matched with my mother-in-law. She helped her take a shower with confidence and did some light housekeeping. She was punctual and dependable. Her expertise was appreciated.

Susan provided exceptional service. She was focused, kind and respectful. She went over and above in her service. She was on time and also flexible if our schedule changed. I carry her cards and brochures with me and feel terrific about recommending her. You will not be disappointed and will be thoroughly satisfied!

I couldn't be more pleased than I am. When Mary Ellen and Susan first came, I was impressed with both of them. I'm 93, but a young 93 and I've never had home health care before. The fact that I'd rather have somebody come in and help me bothered me a little. Although I knew that my balance was bad and I knew that I probably needed some help in the shower. Mary Ellen didn't hover around me and is there when I take my shower. She's right there, she knows every move I make. She's great and is really wonderful. I was impressed with her. But as the time went on, I was more and more impressed because I could see that she was doing what she was supposed to do. I don't cook, but I buy my stuff from Wegman's already prepared and bring it home. So she goes through what I have in the refrigerator and checks everything I do. When I told one of my friends about it she thought that was invasive. And I said "You couldn't be more wrong." Mary Ellen is doing her job and she wasn't sneaking about it. Everything she does is so thorough. I'm just happy with what I'm doing and she appreciates that. But at the same time she watches everything I do to be sure that what I do is not in any way injurious to my health. So I just couldn't be happier than I am with Mary Ellen.

Home Care of Western New York was our saving grace. My wife and I received couple's care until she passed away. Home Care of Western New York delivered high quality care that met many of our personal needs that we were not able to do and needed help doing because family members were busy at work and with our grandchildren. The caregiver cooked good meals and went shopping with us. They made us feel important and gave my daughter a break.