Nascentia Health Syracuse, NY

Patricia

We've used Nascentia for my mom many times, they were very good, and we are very pleased with that group. We were using subservices right up until my mom went into the hospital at the end of February. We have a good experience with them. I just talked to somebody from them the other day. We are currently using housekeeping services, but with my mom being away, first in the hospital, and now in rehab, we hadn't had anybody in while she's been away from the apartment. I think the main thing that stands out is that they do seem to care. They are not just strangers who wanders in and says I'm gonna clean your house, or I'm gonna give you occupational therapy. They just really seem to be nice people, and good with what they do. We've just been really happy with them. We get a nurse who does the initial assessment and comes in every 6 weeks or so to do a recheck, and they are fine too. It's the everyday people like the therapists and housekeepers are the most outstanding. Sometimes the scheduling gets changed, or they might not always catch up with everything, but I would say 90 percent of the time its fine.

Leggs

I have. 90 year old mother in a wheel chair. Nacentia provides transport for her. Today is the 3rd time they have left us sitting with no transport for her Dr Appt. Nacentia always blames the transport who blames Nacentia. There workers can’t seem to get it together . It’s unbelievable to us how this company operates . Shame on you , you should not be paid for the poor job you do .

LadyCatlyn

I have been involved with the visiting nurses for almost 1 year. I have a social worker that comes once a month. I have a nurse that comes twice a month and I have an aide that comes 4 times a week. They have made it so that I can remain at home instead of having to go to a facility.