The 10 Best Home Care Agencies for Seniors in Franklin Square, NY for 2025

"Gentle Hands literally saved my life when it came down to assisting both of my elderly parents. My mom has dementia and my dad is 97 years old. They have worked above and beyond the call of duty to assist me and my family. The staff that runs this agency are responsive, respectful, warm, compassionate and trustworthy. The caliber of caregivers that have taken care of my parents are bar to none. They take care of my parents as if they were their own. They have become a part of our family. This agency lives up to their name and I will forever be grateful! As we all my have experienced at some point it our lives that good work and help is not easy to come by. You can count on Gentle Hands to give you the best care needed for the elderly who deserve as much care as possible while they are on this earth. Thank you Gentle Hands what you do and how you do it!"

Prime Luxury Home Care was established with the aim of delivering the best home care services to seniors, new mothers, individuals with disabilities, and anyone who requires extra care and support at home. Our primary goal is to provide the best home care possible, and we understand the importance of personalized and compassionate care that is customized to meet the specific needs of each person.

"We are very satisfied with the care and service offered by Right at Home, Westbury. They are always concerned, attentive, and caring with their well-trained companions. My elderly mother is very comfortable and at ease with the care she receives, and so is the rest of our family."

"I currently have Home Instead Merrick helping with my husband's care. They help out with showering and preparing lunch or breakfast, whichever is needed -- but it's mainly lunch. They see that he's dressed properly because he puts on daytime clothes at night and nighttime clothes in the daytime. They check after him and clean up if needed. They also do light housework, vacuuming, and take him for a walk when they can. Today he has a dental appointment, and the caregiver will be accompanying us. It's his first visit to that dentist so I'm going, but the caregiver will be driving us and acting as a companion to help him understand what's going on. They do whatever I ask them to; sometimes it's an errand, and sometimes just getting lunch for him if I don't have anything prepared. It's whatever I need at the time, like washing clothes and folding them from the dryer, and things like that. Whenever I have to speak with the manager or the people at the office, they're always very kind, very thorough, understanding, and easily reachable, so I've had no problem whatsoever. I've only been with them maybe three months, but they have been very responsive. If somebody could not come in, which happened a couple of times, they would let me know ahead of time and determine with me whether or not I wanted a replacement. I have not been with them that long, but I'm very pleased with them. "

"Over the past 9 months, Home Helpers of Mineola have been providing care for my wife. The staff we have in the home are extremely helpful and fantastic. We are treated as family and loved. I would recommend them to anyone in a heartbeat."

"At the height of the COVID pandemic in New York City, our 94 year old Aunt's caregiver unexpectedly passed away. We contacted Home Instead of Forest Hills and they were there for us immediately and without hesitation. The care they provided our Aunt was unmatched and she has thrived under their watchful eye. The home health aids are all wonderfully caring people and the office staff is unmatched in their helpfulness. We heartily recommend Home Instead of Forest Hills to anyone looking to provide care for a loved one. These folks are the best there is."

"My father has Alzheimer’s and when it became too much for my mother to handle on her own, we sought out an in-home aide. We landed on Right at Home, and it was a great decision. From the owners (Eileen and Gregg) to the staff (especially Vicky), everyone has been extremely professional and respectful, and more than willing to go out of their way to help. Our aide Alicia has been wonderful, and my parents are very happy with her. I would highly recommend Right at Home to anyone in need of services."

"Right at Home provided two overnight aides for a physically challenged family member who wanted to move into her own apartment. The aides never let us down. They were very dependable and showed up on time for their shifts. The aides made sure our family member was safe each night and helped her start each day—getting her out of bed, assisting her with dressing, and preparing breakfast. It was such a relief to know that we could count on consistent, dependable caregiving every day of the week. We never had to worry about our family member being left alone and felt certain she was in good hands. Maria worked hard to staff the overnight shifts with very short notice, and had the whole schedule worked out within a couple of days."

"It is a very professional well coordinated company who takes personal and loving care of its patients according to my personal experience with All Bourough and its staff. Thank you for providing that care and assistance in my recovery from surgery."

"We had Home Instead aides for over a year, 5 days a week. A few times we had some aides that were "not a good fit" for us, she was removed from our list immediately but they took the time to ask what went wrong so they could improve for future matches. They are very flexible with scheduling especially during our hospital and rehab stays. I can't imagine a better organization to help dealing with our new reality.I truly couldn't have cared for my husband at home without them"

"A Better Care Option was in fact a better care option. They were caring, efficient, and professional, which made what could’ve been a very difficult situation feel natural. Our 91-year-old mother needed companionship, care, and reliability. And that’s exactly what our family got. "

" Touching Hearts has provided our family peace of mind. We know that everyday our dad is getting the care he needs and that our mom is receiving the support she deserves. Overall, the caregivers have been so helpful and caring. Can't imagine what we would do without Touching Hearts"

"ALWAYS ON TIME V ERY KIND HELPING ME WITH WHAT I CAN NO LONGER DO MYSELF "

"My brother has been utilizing the services of Lean on Me for about one month at this time and all of the promised services have been met superlatively. I am particularly impressed with the rapid response to telephone concerns. I recommend that anyone who needs this kind of assistance reach out to Lean On Me first. Henry Pruitt"