Palm Garden of Sun City Center

APRN

I gave this Facility a 1 rating, but I would have rated it a -1 if that were an option. My mother was a recent patient admitted for rehab for a fractured pelvis. I had to hire a private CNA to be with her during her stay because the care was severely inadequate. I was there in the evenings and weekends and personally witnessed the lack of assistance when it was needed. She was put in adult diapers and not cleaned up appropriately at night . She now has sores requiring home care. She needed help from the bathroom to the bed and assistance was refused by 2 nurses. I was appalled. The Administration gave me a poor response! I am a health care provider as well as a nursing educator and I am totally appalled by the care in this facility.

slimboe

My step-father stayed there to recooperate from a broken hip this year. He was promised a private room but we had to wait a week and keep after them to get it. His semi-private room was not kept up well at all and we also had to find someone to take care of it the way it should have been. His health, strength, and appetite declined quite visibly (he was FINE upon arrival other than needing rehab on hip) within one week.... We requested that he be seen by a doctor several times. We were finally given a day that the doctor would be there to see him but as the day went on, he did not come. I personally asked the nursing staff THREE times to call a doctor because something was wrong and the third time that I asked I was told "his vitals are good and he is not considered an emergency". My step-father died suddenly the next morning. I am only sorry that we didn't call a doctor rather than wait for them to. The doctor told me he was never asked to come. DO NOT TAKE YOUR LOVED ONES TO THIS FACILITY!. They take ZERO responsibility for any wrong doing. My step-dad may be alive today if he had gone somewhere else where they cared.

Jack

Palm Garden of Sun City Center was pretty good overall. It was kept really clean, but they were understaffed. A couple of times I visited my wife at breakfast time and I found her in her bed, soaked. They forgot about her. That’s why I brought her back home, because I didn’t want her in a place like that, but the food that they served was good.

mjones756

Most of the AIDS do not speak English so there is not much communication between the patient and AIDS. I walked into my brother-in-laws a room on a Sunday during lunch and felt so sorry to see what his lunch consisted of. A couple of pieces of turkey with some nasty looking dressing and canned peas. Everything was cold. The only thing that he ate was a small wedge of pumpkin pie. At the prices they charge he should have been eating lobster. Also, last week he had to have stitches removed due to a recent surgery and this establishment took him to Bradenton. Why to Bradenton when there is a hospital in Sun City??? He has had a few surgeries on his back and he said the 40 minute trip to Bradenton was very painful for him. The owners of this place are doing a very poor job. They are only interested in the bottom line. The semi private room is very cramped. He can hardly wait to get out of there.

Gmail 178

Worst administration I've ever seen, all smell like smoke and have bad attitudes

Marilyn24

The insurance picked Palm Garden of Sun City for mom so that is where she went. The building is old but they have done their best to update it. The surrounding outside is well and they have a courtyard. She was a semi-private and I cannot complain about the accommodation of the room at all. The staff were really good, but they were not always open to suggestion. You could ask them for something, but they didn't necessary get your request taken care of and I think that was not good.

Sarah10

My husband lived at Palm Garden of Sun City. The building was old but it was bright and well-kept. The staff were amenable and cordial. The food was palatable, he liked it. The semi-private rooms were a little cramped, I thought they should make them bigger. The private room where my husband stayedm however, was roomy.