Sun City Senior Living Sun City, FL

Offers Assisted Living and Memory Care

26 Reviews

3855 Upper Creek Dr

Sun City

33573

Sun City Senior Living

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4.2 26

LBrewer 2020-10-01 We have been thru several ALF, but this one is far beyond our expectations. Our mother is thriving, she was going down hill so quickly, but when she entered Sun City, she was able to play bingo, walk, and enjoy the other residents company! The staff has gone over and beyond with no matter what is ask of them! We had such a good time fixing her room and making it special for her! She now calls this her home!! She is looking forward to the trips to the casiano when they are able to start again! Thank You Healthcare providers of Sun City for bring her back to life!! I am a friend or relative of a current/past resident

5 5 1

Kimberly S 2020-09-30 My mom lived here and absolutely loved it. The staff is amazing. It’s like living on a cruise ship. Activity director was fabulous and everyone loved my mom. Always called with any situation with my mom. Felt welcome all the time. Would recommend this place. Other

5 5 1

Jeanette M. 2020-09-06 Each one of the staff matter, not just today but every day! And you are so kind to each of the residents and take such care of us. We are safer at Pacifica than anywhere we could be and thanks to each of you! Please know how much you are loved and appreciated! THANK YOU. I am/was a resident of this facility

5 5 1

Jeanette 2020-06-16 The staff is much appreciated! Special thanks to all. The cakes and pies make my sweet tooth "happy". Thanks again for all the extras you are doing for us "residents". I am/was a resident of this facility

5 5 1

KB 2019-11-29 My father has moved into Sun City Senior Living. My dad really likes it there. He is very comfortable. He is a very shy person, but he has just started to open up there and be himself. All the nurses are very helpful, and the other people are very helpful, too. They're always checking on him. I couldn't ask for a better place. He has a studio. They have a variety of rooms that goes up to two-bedrooms, and they also have studio rooms and even shared rooms. They have trivia, and people come in and play music. They have transportation to doctors' offices, and they have a lot of doctors that come in there for services like that. A nurse practitioner comes in there often. They have a salon where you make appointments. They have a library and a nice patio area that we like to take advantage of. They also have a room where you can bring family and eat dinner there. They have an exercise room and an activity director. They have activities all the time. My dad says their chef is really good. Their food is also good. I am a friend or relative of a current/past resident

5 5 1

Marvin 2019-03-26 A close relative has lived at this facility for several months now and she is quite settled and comfortable. She enjoys good food, clean surroundings, and good care. I am a friend or relative of a current/past resident

5 4 1

Gapster 2018-06-18 I walked up to the building and the residents were on the front porch with nice light music and a young lady passing out lemonade. Inside, there were happy smiling residents, staff every where and interacting with the residents. I had lunch that day with my friend and the food was fantastic. The new Executive Dir. introduced herself, and she was very kind and personable. I over heard a resident telling her, that she was doing a good job and they could see the difference. I don't really take the time to write a review, but I just had to share my experience with Sun City Senior Living. My friend has been there for over 3 years, and is just as happy as can be. Great Place... I visited this facility

5 5 1

DM788655 2016-11-19 Pacifica Senior Living Sun City was very nice. What I didn’t like was the small size of the microwave and the refrigerator that they had. You couldn’t really fit a lot in. As for the microwave, I would say about the only thing you could do is put a small container or a cup in there to heat stuff up. It was really tiny. It was the only place where I did see a lot of activity. They had a very active group in crafts. The residents all seemed congenial. It’s a really nice atmosphere. I visited this facility

5 5 1

DonaldSSPPO 2016-05-22 A family member is currently at Pacifica Senior Living Sun City. What I like about it is that they have a lot of open areas where people could go outside and get cool breezes to breath fresh air. The comfort of their gathering areas inside was exceptional. Their meals were good. The staff is very good as well. They do different activities, like playing bingo every day, art classes, jigsaw puzzles, and a lot of entertainers who come in to entertain the residents. I visited this facility

5 5 1

MargaretQQHVH 2016-05-10 The staff of Pacifica Senior Living was very caring. It was expensive, though, so I couldn’t afford it. The community was extremely nice. The people were nice, ready to show me around, and extremely helpful. They have been telling me what has been going on. They showed me the spotless dining room where they serve breakfast, lunch, and dinner. They had pet therapy, brain games, arts and crafts, bingo, and a walking club. They had everything, so that was very nice. I visited this facility

5 5 1

anonymous122940350 2016-04-23 I thought Pacifica was very nice, open, and clean. Tthere wasn’t anything I didn’t like about it. Everybody was friendly and walking around. There were a lot of activities. I visited this facility

5 5 1

Brenda119857450 2016-02-15 It was a very rushed situation. We had to do something quickly, so we found Pacifica in Sun City. I’m not sure if it’s the final place, but it’s where my mother is right now, and they’ve been very good and helpful. Initially, when I was in a bind to find someplace, I went to them and they reached out and helped me through a not-so-pleasant process of getting her from the hospital into a facility, so they have been very helpful. It’s very nice and it looks freshly remodeled. The surroundings are nice, and they have courtyards. My mother is in memory care, so it’s just a studio, but it’s roomy, adequate, and nice. They have quite a few activities. On Sundays, they have one or two worship possibilities, and entertainers, singers, and exercises for the seniors. I think they have a truly well-rounded program. I visited this facility

5 4 1

Robert118085150 2015-12-29 I went to Sun City Senior Living (Pacifica Senior Living Sun City). They gave me the walk through and some materials to look because that was my first walk through to get an idea of the costs of things around and to see what the best facility would be for my dad. The rooms were very nice and had various types. I was able to see everything in the facility including the common areas, the recreation areas and things like that. I saw their activities calendar and it looked like they had something almost every day, like arts and arts and things like that. With the holiday season coming up, they were all centered on Christmas. The dining area looked clean. I liked that it was not a huge place, but it had all the essential care available that my father could need. Unfortunately, he did not live long enough to do it. I visited this facility

5 5 1

clean,friendly and homey 2015-09-17 I visited this facility today with my husband. We are looking to place my Mom in an assisted living facility. I was amazed at how comfortable the entire living facility is and how the residence are all so happy. When you open the door to go in its like a ray of sunshine so clean and spacious and well lite, everyone seemed so happy. I realize you can't please everyone but I really don't know what else could be done to try to please all. I did not see one resident that appeared unhappy. The smell of the facility is awesome. No bad odors at all. To me this is another important point no one wants to stay where there is a nasty odor. So far this is the place for my Mom working out the details will take a little time but getting her into this facility will be such a relief for our family. People all assisted living and memory care is expensive and I find this one to be right in line with all the others I have looked into. By the way Donna the director is so sweet and helpful nothing bad to say about her. I watched her greet residents as she was giving us the tour never missing one. Just a quick hello how are you doing sort of thing she didn't have to do that as she was giving us a tour but she cares so much for these people and it shows. I visited this facility

5 4 1

CouldntBHappier 2015-06-17 From the moment I walked in the door with my mom and my husband, I was impressed! There was an "at home" feeling, along with seeing residents sitting out on the front porch, and in the main entry to the building. We were taken on a tour of the community, and introduced to the director of the community, nursing and even the maintenance manager. One thing that my husband and I were impressed with was we were encouraged to sit and talk to the current residents, and the feedback we got was what we needed to hear. You can't make everyone happy, but the large majority of them loved living here. Even one resident came back from another location in Sun City because she loved it here and felt it was her home. We placed mom here, and I couldn't be happier with the choice. Coming from a medical family background, I'm quite happy that we get contacted on a regular basis about anything that might come up with mom and her medical care. I'm there several times a week, and her room and bathroom are always clean, and I have to admit, I will join mom for meals now and then, and have been quite impressed. She's been there for quite some time now, and I'm still just as happy as I was back when we first brought her here. The only thing I would recommend as a change, is some of the happy hour entertainment on Friday's needs to go (get better groups). They had a great group there this past Friday, and it was fun to see the residents up and dancing! No matter what my viewpoint, the residents seem to love their happy hour time, and I never see less than 30 people there. I'd like to commend the staff for making this feel like home to my mom! I am a friend or relative of resident

5 5 1

Vicki40 2015-05-26 The rooms at Sun City looked very clean and very livable. They would go to Walmart, they go out to eat, and if you are able, they have everything like you can go to baseball games and stuff. They did offer, but we didn't eat there, and they showed us the menu. It was a good menu, and I think they had ehat was going to be served up for either three days or five days. I visited this facility

5 3 1

Debra1971 2015-04-22 I placed my mother here in Feb. and moved her out in March. I wish I had checkd the reviews before We paid out all of the money for two months and Pacifica is still taking. The staff is very lazy and will help if someone is watching. Her room was not clean and the bathroom was worse. I was told if I wanted extra cleaning like taking the trash out , changing the sheets were could pay extra. I find she was given incorrect medication which was confirmed by her doctor. Anyone wanting to find a place safe and clean for a loved one DON.'T place them in this facility. I visited this facility

5 1 1

Ed31 2015-01-06 The rooms in Sun City Senior Living are not as updated. Everything else was fine. The staff was good. I did not go as far as eat there or doing anything like that, but everything else was good. I don't have a list of the activities, but they do have lots of activities. The room is typical and average in size. Everything else was good. I visited this facility

5 3 1

Caring96769250 2014-07-31 My mother-in-law is living in Sun City Senior Living. It is clean and nice. She's happy and everything she needs is there. She has a typical apartment with a couple of bedrooms, a living room, a bathroom and it's really nice. I am very happy with what she has. I visited this facility

5 5 1

Lynn29 2014-04-21 Sun City had individual houses and they had apartment buildings, but they were very spread out. We didn't go to the assisted living and the hospital. However, one of my friends had stayed in both of them, and she received superior care. We toured everything, and they were very nice. The houses were spacious. They had two bedrooms with a den, a living room, a dining room, and a kitchen, plus your own garage. It is very nice and well-kept. I visited this facility

5 4 1

esther4 2013-11-23 Has excellent program for people to try out assisted living. I was helping a neighbor help his newly widowed father. Other

5 5 1

Karen66906050 2013-08-14 It was nice. They had a swimming pool. The staff was fine but for us Sun City was too crowded. I would recommend them to others. I visited this facility

5 3 1

Concerned 02 2012-06-05 My mother moved into the facility in December, since that time I have noticed a decline in the caring nature of the employees. There seems to be a problem ordering the proper amount of food for the residents. Such as, running out of orange juice, milk and jelly all in one day! I understand this once in awhile but it seems there are issues daily with "we don't have any" Mother needed ice for a bruise on her arm and was told the kitchen was closed and couldn't get any for her......really? How about applesauce for her to take her medications so she doesn't choke.....sorry, we don't have any. The elderly are picky eaters but one (1) chicken wing on a plate does not constitute a meal, there was nothing else on the plate. Really....for what it cost to live there I expect better. We were not told upon moving her in that she would only get two (2) showers per week, unless we paid for more.....really? How many of us are satisfied with 2 showers a week? I keep hoping for some good things to happen soon. I visited this facility

5 1 1

Katherine 2021-01-27 My aunt is in Sun City Senior Living. It appears to be a good place. When my cousin comes to visit me, he calls my aunt, so we can FaceTime. The staff comes in, and they're very accommodating and gentle as far as saying, "OK, your time is up, you gotta go." I'm very impressed with it. They have a special room that he can meet her with. She seems to be eating well. She likes the fact that it's all cooked for her, and all the problems of preparing a meal are out of her hands now. She started off with one room and moved to another. She really liked the room she was in because it was by the dining room and people would stop by and talk to her. They moved her again, and I don't know how happy she is now. I am a friend or relative of a current/past resident

5 4 1

Cooper123 2019-10-18 They are the best. they are so caring, compassionate, kind. I have say that this place has no only become my pops new home but mine as well. he has a great apartment, the food is great, the place is very clean, he loves the trips out on the bus, and i just cant say enough. thank you Karen and your team. this has forever changed our lives. PS my wife and I actually like each other again.. I am a friend or relative of a current/past resident

5 5 1

Goldgap 2018-07-17 The Dementia/Alzheimer's wing was lacking in staff to resident ratio. Thankfully the Hospice nurse kept an eye out for my Mom. Last year there was always a turnover in directors, accountants and staff. Maintenance was lacking. The one time I asked for transportation to take her to doctor they failed to arrange it. She had a missed diagnosed rash for 4 months which was only properly diagnosed once we moved her to a different facility. It was Scabies. The staff did not seem trained in how to take care of Alzheimer's people. Rooms were fine and the Activities Director did her best to engage the residents. The rest of the Assisted Living part seemed to be run much better but I don't recommend it for Alzheimer's people. I am a friend or relative of a current/past resident

5 2 1

3855 Upper Creek Dr, Sun City, FL 33573

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Reviews of Sun City Senior Living

26 Reviews Write a review

Food

(6 Reviews)

Staff

(7 Reviews)

Facility

(7 Reviews)

Activities

(5 Reviews)

Value

(6 Reviews)

Assisted Living Reviews for Sun City Senior Living

October 01, 2020

By LBrewer

I am a friend or relative of a current/past resident

We have been thru several ALF, but this one is far beyond our expectations. Our mother is thriving, she was going down hill so quickly, but when she entered Sun City, she was able to play bingo, walk, and enjoy the other residents company! The staff has gone over and beyond with no matter what is ask of them! We had such a good time fixing her room and making it special for her! She now calls this her home!! She is looking forward to the trips to the casiano when they are able to start again! Thank You Healthcare providers of Sun City for bring her back to life!!

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Sun City Senior Living. Thank you again, we hope you have a wonderful day!

September 30, 2020

By Kimberly S

Other

My mom lived here and absolutely loved it. The staff is amazing. It’s like living on a cruise ship. Activity director was fabulous and everyone loved my mom. Always called with any situation with my mom. Felt welcome all the time. Would recommend this place.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

September 06, 2020

By Jeanette M.

I am/was a resident of this facility

Each one of the staff matter, not just today but every day! And you are so kind to each of the residents and take such care of us. We are safer at Pacifica than anywhere we could be and thanks to each of you! Please know how much you are loved and appreciated! THANK YOU.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Sun City Senior Living. Thank you again, we hope you have a wonderful day!

June 16, 2020

By Jeanette

I am/was a resident of this facility

The staff is much appreciated! Special thanks to all. The cakes and pies make my sweet tooth "happy". Thanks again for all the extras you are doing for us "residents".

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Sun City Senior Living. Thank you again, we hope you have a wonderful day!

November 29, 2019

By KB

I am a friend or relative of a current/past resident

My father has moved into Sun City Senior Living. My dad really likes it there. He is very comfortable. He is a very shy person, but he has just started to open up there and be himself. All the nurses are very helpful, and the other people are very helpful, too. They're always checking on him. I couldn't ask for a better place. He has a studio. They have a variety of rooms that goes up to two-bedrooms, and they also have studio rooms and even shared rooms. They have trivia, and people come in and play music. They have transportation to doctors' offices, and they have a lot of doctors that come in there for services like that. A nurse practitioner comes in there often. They have a salon where you make appointments. They have a library and a nice patio area that we like to take advantage of. They also have a room where you can bring family and eat dinner there. They have an exercise room and an activity director. They have activities all the time. My dad says their chef is really good. Their food is also good.

Provider Response

Hi, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Sun City Senior Living. We really have a great team here and we all love what we do! Have you had a chance to see our Facebook page? We post regularly and you can see what we are up to during the day! (The link is on our website.) Thank you again, your kind words mean a lot to the team here, we hope you have a wonderful day!

March 26, 2019

By Marvin

I am a friend or relative of a current/past resident

A close relative has lived at this facility for several months now and she is quite settled and comfortable. She enjoys good food, clean surroundings, and good care.

Provider Response

Thank you for sharing your positive review, we appreciate it. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

June 18, 2018

By Gapster

I visited this facility

I walked up to the building and the residents were on the front porch with nice light music and a young lady passing out lemonade. Inside, there were happy smiling residents, staff every where and interacting with the residents. I had lunch that day with my friend and the food was fantastic. The new Executive Dir. introduced herself, and she was very kind and personable. I over heard a resident telling her, that she was doing a good job and they could see the difference. I don't really take the time to write a review, but I just had to share my experience with Sun City Senior Living. My friend has been there for over 3 years, and is just as happy as can be. Great Place...

Provider Response

Thank you for your kind review; we are happy to pass along your comments to the team here at Sun City Senior Living! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 19, 2016

By DM788655

I visited this facility

Pacifica Senior Living Sun City was very nice. What I didn’t like was the small size of the microwave and the refrigerator that they had. You couldn’t really fit a lot in. As for the microwave, I would say about the only thing you could do is put a small container or a cup in there to heat stuff up. It was really tiny. It was the only place where I did see a lot of activity. They had a very active group in crafts. The residents all seemed congenial. It’s a really nice atmosphere.

Provider Response

Thank you for leaving this detailed review about your experience with our community. We appreciate it and we are happy to see you left a 5 star positive review. We look forward to seeing you again.

May 22, 2016

By DonaldSSPPO

I visited this facility

A family member is currently at Pacifica Senior Living Sun City. What I like about it is that they have a lot of open areas where people could go outside and get cool breezes to breath fresh air. The comfort of their gathering areas inside was exceptional. Their meals were good. The staff is very good as well. They do different activities, like playing bingo every day, art classes, jigsaw puzzles, and a lot of entertainers who come in to entertain the residents.

Provider Response

Hi Donald~ thank you for your positive review. We are so happy to hear that you are happy with our community. We appreciate you sharing and look forward to seeing you again soon!

May 10, 2016

By MargaretQQHVH

I visited this facility

The staff of Pacifica Senior Living was very caring. It was expensive, though, so I couldn’t afford it. The community was extremely nice. The people were nice, ready to show me around, and extremely helpful. They have been telling me what has been going on. They showed me the spotless dining room where they serve breakfast, lunch, and dinner. They had pet therapy, brain games, arts and crafts, bingo, and a walking club. They had everything, so that was very nice.

Provider Response

Hi Margaret, Thank you for your positive 5 star review! We appreciate the kind words and agree with you! We are very proud of our community and the level of care we provide! We have a great staff and genuinely care for all our residents,and community. We have done a comprehensive senior living study and found that our rates are right in line with the competitors. In fact, we are a better value with more programs and options. If you have any other questions or comments, please reach out to us.

April 23, 2016

By anonymous122940350

I visited this facility

I thought Pacifica was very nice, open, and clean. Tthere wasn’t anything I didn’t like about it. Everybody was friendly and walking around. There were a lot of activities.

Provider Response

Thank you for your positive review! We appreciate the kind words and agree with you!

February 15, 2016

By Brenda119857450

I visited this facility

It was a very rushed situation. We had to do something quickly, so we found Pacifica in Sun City. I’m not sure if it’s the final place, but it’s where my mother is right now, and they’ve been very good and helpful. Initially, when I was in a bind to find someplace, I went to them and they reached out and helped me through a not-so-pleasant process of getting her from the hospital into a facility, so they have been very helpful. It’s very nice and it looks freshly remodeled. The surroundings are nice, and they have courtyards. My mother is in memory care, so it’s just a studio, but it’s roomy, adequate, and nice. They have quite a few activities. On Sundays, they have one or two worship possibilities, and entertainers, singers, and exercises for the seniors. I think they have a truly well-rounded program.

Provider Response

Thank you for your positive review! We are very proud of our community and the exceptional level of care we provide. We do have a great staff and we are glad that we were able to be with you through the difficult transition with your mother. We are here to help and know how difficult the process can be. Please feel free to reach out to us with any and all questions. By the way, did you know that we have a Facebook page with pictures of the interesting activities our residents are engaged in? (The link to the Facebook page is on our website). It is a nice way for families to be involved daily and see what their loved ones are up to here!

December 29, 2015

By Robert118085150

I visited this facility

I went to Sun City Senior Living (Pacifica Senior Living Sun City). They gave me the walk through and some materials to look because that was my first walk through to get an idea of the costs of things around and to see what the best facility would be for my dad. The rooms were very nice and had various types. I was able to see everything in the facility including the common areas, the recreation areas and things like that. I saw their activities calendar and it looked like they had something almost every day, like arts and arts and things like that. With the holiday season coming up, they were all centered on Christmas. The dining area looked clean. I liked that it was not a huge place, but it had all the essential care available that my father could need. Unfortunately, he did not live long enough to do it.

Provider Response

Hi Robert, thank you for your review. We appreciated you taking the time to leave a review. We send our belated condolences on the passing of your father, we are so sorry. We thank you for your consideration.

September 17, 2015

By clean,friendly and homey

I visited this facility

I visited this facility today with my husband. We are looking to place my Mom in an assisted living facility. I was amazed at how comfortable the entire living facility is and how the residence are all so happy. When you open the door to go in its like a ray of sunshine so clean and spacious and well lite, everyone seemed so happy. I realize you can't please everyone but I really don't know what else could be done to try to please all. I did not see one resident that appeared unhappy. The smell of the facility is awesome. No bad odors at all. To me this is another important point no one wants to stay where there is a nasty odor. So far this is the place for my Mom working out the details will take a little time but getting her into this facility will be such a relief for our family. People all assisted living and memory care is expensive and I find this one to be right in line with all the others I have looked into. By the way Donna the director is so sweet and helpful nothing bad to say about her. I watched her greet residents as she was giving us the tour never missing one. Just a quick hello how are you doing sort of thing she didn't have to do that as she was giving us a tour but she cares so much for these people and it shows.

Provider Response

Thank you so much for your positive review! We are very proud of our community and memory care program. We have a great staff and genuinely care for all our residents. We have a fantastic Executive Director who fosters an atmosphere of acceptance and warmth. She and the outstanding staff genuinely care for all our residents, and their families.

June 17, 2015

By CouldntBHappier

I am a friend or relative of resident

From the moment I walked in the door with my mom and my husband, I was impressed! There was an "at home" feeling, along with seeing residents sitting out on the front porch, and in the main entry to the building. We were taken on a tour of the community, and introduced to the director of the community, nursing and even the maintenance manager. One thing that my husband and I were impressed with was we were encouraged to sit and talk to the current residents, and the feedback we got was what we needed to hear. You can't make everyone happy, but the large majority of them loved living here. Even one resident came back from another location in Sun City because she loved it here and felt it was her home. We placed mom here, and I couldn't be happier with the choice. Coming from a medical family background, I'm quite happy that we get contacted on a regular basis about anything that might come up with mom and her medical care. I'm there several times a week, and her room and bathroom are always clean, and I have to admit, I will join mom for meals now and then, and have been quite impressed. She's been there for quite some time now, and I'm still just as happy as I was back when we first brought her here. The only thing I would recommend as a change, is some of the happy hour entertainment on Friday's needs to go (get better groups). They had a great group there this past Friday, and it was fun to see the residents up and dancing! No matter what my viewpoint, the residents seem to love their happy hour time, and I never see less than 30 people there. I'd like to commend the staff for making this feel like home to my mom!

Provider Response

Thank you for your positive review!

May 26, 2015

By Vicki40

I visited this facility

The rooms at Sun City looked very clean and very livable. They would go to Walmart, they go out to eat, and if you are able, they have everything like you can go to baseball games and stuff. They did offer, but we didn't eat there, and they showed us the menu. It was a good menu, and I think they had ehat was going to be served up for either three days or five days.

Provider Response

Thank you Vicki40, we appreciate your feedback! We always strive to provide top quality service to every resident and their families, and are pleased to hear that you enjoyed your experience here at Sun City Senior Living.

April 22, 2015

By Debra1971

I visited this facility

I placed my mother here in Feb. and moved her out in March. I wish I had checkd the reviews before We paid out all of the money for two months and Pacifica is still taking. The staff is very lazy and will help if someone is watching. Her room was not clean and the bathroom was worse. I was told if I wanted extra cleaning like taking the trash out , changing the sheets were could pay extra. I find she was given incorrect medication which was confirmed by her doctor. Anyone wanting to find a place safe and clean for a loved one DON.'T place them in this facility.

Provider Response

Debra1971, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

January 06, 2015

By Ed31

I visited this facility

The rooms in Sun City Senior Living are not as updated. Everything else was fine. The staff was good. I did not go as far as eat there or doing anything like that, but everything else was good. I don't have a list of the activities, but they do have lots of activities. The room is typical and average in size. Everything else was good.

Provider Response

Thank you for letting us know about your visit we are now under new ownership and invite you back to see the Pacifica difference!

July 31, 2014

By Caring96769250

I visited this facility

My mother-in-law is living in Sun City Senior Living. It is clean and nice. She's happy and everything she needs is there. She has a typical apartment with a couple of bedrooms, a living room, a bathroom and it's really nice. I am very happy with what she has.

Provider Response

Thank you for your review.

April 21, 2014

By Lynn29

I visited this facility

Sun City had individual houses and they had apartment buildings, but they were very spread out. We didn't go to the assisted living and the hospital. However, one of my friends had stayed in both of them, and she received superior care. We toured everything, and they were very nice. The houses were spacious. They had two bedrooms with a den, a living room, a dining room, and a kitchen, plus your own garage. It is very nice and well-kept.

Provider Response

Hi, thank you for taking the time to share your review, we are now under new management and invite you back for a tour. Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

November 23, 2013

By esther4

Other

Has excellent program for people to try out assisted living. I was helping a neighbor help his newly widowed father.

Provider Response

Hi Esther4! We're so happy we were able to help you out!

August 14, 2013

By Karen66906050

I visited this facility

It was nice. They had a swimming pool. The staff was fine but for us Sun City was too crowded. I would recommend them to others.

Provider Response

Thank you for taking the time to let us know how we did. We hope you have a great day.

June 05, 2012

By Concerned 02

I visited this facility

My mother moved into the facility in December, since that time I have noticed a decline in the caring nature of the employees. There seems to be a problem ordering the proper amount of food for the residents. Such as, running out of orange juice, milk and jelly all in one day! I understand this once in awhile but it seems there are issues daily with "we don't have any" Mother needed ice for a bruise on her arm and was told the kitchen was closed and couldn't get any for her......really? How about applesauce for her to take her medications so she doesn't choke.....sorry, we don't have any. The elderly are picky eaters but one (1) chicken wing on a plate does not constitute a meal, there was nothing else on the plate. Really....for what it cost to live there I expect better. We were not told upon moving her in that she would only get two (2) showers per week, unless we paid for more.....really? How many of us are satisfied with 2 showers a week? I keep hoping for some good things to happen soon.

Provider Response

Thank you for letting us know about your recent visit to Sun City Senior Living.

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Memory Care Reviews for Sun City Senior Living

January 27, 2021

By Katherine

I am a friend or relative of a current/past resident

My aunt is in Sun City Senior Living. It appears to be a good place. When my cousin comes to visit me, he calls my aunt, so we can FaceTime. The staff comes in, and they're very accommodating and gentle as far as saying, "OK, your time is up, you gotta go." I'm very impressed with it. They have a special room that he can meet her with. She seems to be eating well. She likes the fact that it's all cooked for her, and all the problems of preparing a meal are out of her hands now. She started off with one room and moved to another. She really liked the room she was in because it was by the dining room and people would stop by and talk to her. They moved her again, and I don't know how happy she is now.

Provider Response

Katherine, thank you for leaving this detailed review about your experience with our community. We appreciate it and look forward to seeing you again.

October 18, 2019

By Cooper123

I am a friend or relative of a current/past resident

They are the best. they are so caring, compassionate, kind. I have say that this place has no only become my pops new home but mine as well. he has a great apartment, the food is great, the place is very clean, he loves the trips out on the bus, and i just cant say enough. thank you Karen and your team. this has forever changed our lives. PS my wife and I actually like each other again..

Provider Response

Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Sun City Senior Living. Thank you again, we hope you have a wonderful day!

July 17, 2018

By Goldgap

I am a friend or relative of a current/past resident

The Dementia/Alzheimer's wing was lacking in staff to resident ratio. Thankfully the Hospice nurse kept an eye out for my Mom. Last year there was always a turnover in directors, accountants and staff. Maintenance was lacking. The one time I asked for transportation to take her to doctor they failed to arrange it. She had a missed diagnosed rash for 4 months which was only properly diagnosed once we moved her to a different facility. It was Scabies. The staff did not seem trained in how to take care of Alzheimer's people. Rooms were fine and the Activities Director did her best to engage the residents. The rest of the Assisted Living part seemed to be run much better but I don't recommend it for Alzheimer's people.

Provider Response

We'd like the opportunity to discuss your review, so if you're willing, please contact our Executive Director. We hope to hear from you to resolve this matter.

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Questions about Sun City Senior Living

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

Describe the overall population of assisted living residents at Sun City Senior Living. What is their average age? What are their favorite things to do?

The Residents at Sun City Senior Living enjoy a wide variety of social activities and outings.

What programs or activities does Sun City Senior Living offer to enrich residents' well-being?

Sun City Senior Living offers social, cultural and fun activities for everyone's enjoyment.

What places are near Sun City Senior Living or within walking distance for assisted living residents to enjoy?

Sun City Senior Living is located near shopping, restaurants and golf courses.

What transportation services does Sun City Senior Living offer to assisted living residents?

We provide transportation to/from doctors appointments, and resident outings.

What makes the chef or dining program at Sun City Senior Living exceptional? What kind of menu can assisted living residents expect?

Sun City Senior Livingoffers restaurant style dining in our home-like dining room setting with delicious meals prepared by our Chef.

What safety features or security measures does Sun City Senior Living offer to assisted living residents?

Sun City Senior Living provides pull cords in resident rooms for safety/security when you need it most.

How does Sun City Senior Living keep residents' families informed about their loved ones?

We offer monthly family nights and newsletters to keep families engaged and informed.

What is the care staff-to-resident ratio at Sun City Senior Living during daytime and nighttime hours?

Care Staff to Resident Ratio is based on census as well as needs, so staffing hours vary to fit the needs of the residents.

If Sun City Senior Living accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We accept dogs/cats as long as the resident can provide car to that animal.

What ongoing senior care training does the staff receive?

Staff receiving ongoing training in assisted living, dementia, fire safety, infection control, activities, etc.

How many staffers are on duty in the daytime and overnight?

During the day, our staff includes a registered nurse, a med tech, three caregivers, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, two caregivers, and a registered nurse on-call.

What safety features or security measures does Sun City Senior Living provide to protect residents who wander?

Sun City Senior Living has a secure Memory Care unit for those residents that wander.

What programs or activities does Sun City Senior Living offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director and an activities assistant. Group activities including, but limited to, exercise, gardening, movies, baking, putting golf, and singing are scheduled seven days a week from 9:30am through 6:00pm. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Each resident is assessed by the registered nurse every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Sun City Senior Living use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate. Techniques may include reminders, cueing, mechanically enhanced foods, hand-under-hand assistance, or a total assist with feeding.

How does Sun City Senior Living keep residents' families informed about their loved ones' health?

The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around Sun City Senior Living. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Residential

Costs for Sun City Senior Living

Cost of Assisted Living

Starting Price

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Services and Amenities of Sun City Senior Living

Costs

Rent Plus Care Fees
Assisted Living Starting At: $2995/month
Memory Care Starting At: $4495/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
Dining Room Shared Meals

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Garden And Patio
Resident Parking

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes
Pharma

Activities

Offsite Activities
Music
Games
Religious Services
Wii Sports
Fitness Room
Arts And Crafts
Activities Extra: Friday Afternoon Happy Hour With Appetizers And Beverages Along With Entertainment Open To Our Residents And Family And Friends Of Our Residents.

Guest services

Guests At Mealtime

Diet

Low Salt
Vegetarian

Languages

English

General

Pets: Yes

Range of services

Physical Therapy
Occupational Therapy

Training Areas

Memory Care Training

Licenses

State Licenses: AL7290

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About Sun City Senior Living

Welcome to Sun City Senior Living, our beautiful, safe, and friendly community of quality caregivers, well trained professionals, and most importantly, satisfied residents. Located near the greater Tampa Bar Area, Sun City Senior Living offers a full spectrum of assisted living and memory care services administered by a specifically trained, caring, and experienced staff.

We are proud of the outstanding reputation we've earned in the greater Tampa Bay Area, a reputation built on strong values, a solid work ethic and the best care and outside medical services available. At Sun City Senior Living, you will enjoy a retirement lifestyle provided in stunning settings; a lifestyle rich with services, amenities and endless possibilities.

Some of the offerings our residents enjoy:

Several outdoor seating areas for our residents to enjoy the beautiful weather.
Large activity room where residents can play BINGO, work puzzles, arts and crafts, a reading area, videos and DVD’s available to residents
Computer access, with a magnifier for residents with vision problems for reading.
We offer daycare from 9:00 AM – 5:00 PM, meals and inside the community activities included at a set fee
Large screen TV for viewing, and Wii activity games such as Wii bowling
Fireplace for winter and cooler evenings.
Our memory care is a secured area with an outdoor seating area that is also secure for our memory care residents to enjoy.
Health Services include: Contracted Pharmacy services, Monthly Podiatrist visit, Monthly Dermatology visits, Hearing and visual screening on a regular basis, and physician services on a weekly basis for residents that don’t have a primary care doctor or wish to use our in house physician services.
Regular Pet Therapy visits
Special Movie & popcorn events
Resident Scavenger Hunts
Ice cream socials
Quarterly resident and family nights. Staff serves the residents and their family members.
Worship services available (Catholic and non-denominational)
Outside activities can include: sporting events, state fairs and festivals, dining out, historic sites, etc.
And much more!

Sun City Senior Living Sun City, FL

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