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Horizon West Sacramento Center for SubAcute Care

5255 Hemlock Street, Sacramento, CA 95841

(800) 558-0653 (Call a Family Advisor)

2.5

(2 reviews)

Offers Nursing Homes

Photos of Horizon West Sacramento Center for SubAcute Care

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Reviews of Horizon West Sacramento Center for SubAcute Care in Sacramento, California

2.5

(2 reviews)

  • Facility

    5.0

  • Food

    4.0

Barbara

3

November 10, 2020

I am a friend or relative of a current/past resident

My husband was in Sacramento Post-Acute. I was not thrilled with them. The physical therapist and occupational therapist were very good, and the nursing staff was just excellent, but for some reason the whole place was not very well coordinated. The doctor just kind of meandered around, and nobody ever really figured out what was going on with my husband's condition. The staff was great, they really tried hard, but his physical condition was such that nobody ever really got him figured out. They kept trying, but he was not able to do what they needed him to do. The room was fine. He was in a room with a veteran, there was plenty of room, it was a four bed room with a half wall in between. They kept everything nice and clean, the hands-on staff was very good, they're always good and communicative, but had a hard time getting hold of the doctor. You walked in, it did not smell bad, and it was obviously very clean.

Caring107818150

2

August 24, 2015

I am a friend or relative of a resident

Sacramento Post-Acute is not what I would consider up with modern technology. Some rooms have phones, and some rooms don’t. In the room that my father is in, there are no telephones. My father didn’t have a cell phone. The only way that he could be contacted is you call the facility itself. If someone is at the nurse’s station, the phone would be answered, they would take a cell phone down to his room, and when he’s done, they take the cell phone away and put it back out at the desk. A couple of times, I experienced calling and being put on hold while they went to find somebody who would take the cell phone. That could be 5 to 7 minutes with my time frame. If you have a flat-screen TV in each room for each patient, certainly you can have a telephone line for each patient. The staff was not regular, was not as friendly, and didn’t seem to be as attentive. When I was there and I spent 40 minutes to an hour each time, the nurse only stopped by one time. I’m somewhat disappointed in this facility for that aspect. My father said the food was good. I would say it has the appearance of being clean, but when I went to use the facilities there, I noticed that there were some red spots on the toilet seat, so I had gloves on and I wiped it off. The room was painted like recently, but it was a poor paint job.

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Services and Amenities of Horizon West Sacramento Center for SubAcute Care in Sacramento, California

Features

  • Garden And Patio
  • Resident Parking

Technology and entertainment

  • Cable In Rooms

Guest services

  • Guests At Mealtime

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    3.0

Medicare Provider Number: 056073
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Horizon West Sacramento Center for SubAcute Care in Sacramento, California

Located near Mercy San Juan Medical Center, the Horizon West Sacramento Center for SubAcute Care (formerly Heritage Care Center) offers a wide range of comprehensive skilled nursing services. The SubAcute Center's warm, caring, highly-trained staff delivers quality care that focuses on getting each resident to their highest level of independence. We offer a full spectrum of rehabilitation therapies including physical, occupational, speech and IV therapy. Our center is designed to take exceptional care of those seniors who need post-hospital and post-surgical care, or require complex, round-the-clock skilled nursing care.

At the SubAcute Center, we provide some of the finest nursing and rehabilitative services in Sacramento. Our team of nurses, therapists, administrative, activities, dietary and housekeeping personnel is all committed to providing compassionate, respectful care and services to our residents and families.

Map of Horizon West Sacramento Center for SubAcute Care

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