Horizon West Sacramento Center for SubAcute Care

Sacramento Post-Acute is not what I would consider up with modern technology. Some rooms have phones, and some rooms don’t. In the room that my father is in, there are no telephones. My father didn’t have a cell phone. The only way that he could be contacted is you call the facility itself. If someone is at the nurse’s station, the phone would be answered, they would take a cell phone down to his room, and when he’s done, they take the cell phone away and put it back out at the desk. A couple of times, I experienced calling and being put on hold while they went to find somebody who would take the cell phone. That could be 5 to 7 minutes with my time frame. If you have a flat-screen TV in each room for each patient, certainly you can have a telephone line for each patient. The staff was not regular, was not as friendly, and didn’t seem to be as attentive. When I was there and I spent 40 minutes to an hour each time, the nurse only stopped by one time. I’m somewhat disappointed in this facility for that aspect. My father said the food was good. I would say it has the appearance of being clean, but when I went to use the facilities there, I noticed that there were some red spots on the toilet seat, so I had gloves on and I wiped it off. The room was painted like recently, but it was a poor paint job.