1611 27th St., Des Moines, IA 50301
3.9
(28 reviews)
"We liked Ramsey Village. Jackie was extremely nice. One of the things I liked about the location was that if my loved one ran out of money, they could still do Title 19, and she wouldn't have to move locations to another community. One of the things we talked about was the number of people on staff who have multiple years experience there. She was there for 16 years and she spoke about the fact that she started working there when her grandpa had to find a place. Then there were some other people that she pointed out that had 14 or 15 years at the same location. So, there's not a lot of turnover. They had a one-bedroom and studios. Then I saw an Alzheimer unit that was much bigger. They're modest. You furnished them yourself, so you can decorate it. If there was one thing I could say that would be constructive is to make them brighter and don't make them dingy or dark. Just need a better lit; there's not a lot of sunlight. It had a hotel setting when you walked in the door. I thought that was really impressive. We got there at lunch time, and so there's different areas where people were eating. There were two dining areas that I recall that were completely full of residents. One area was for people primarily bound to a wheelchair type, and the other was more what I would call semi-independent living. Then on the way to the dining area, there were places where they could sit and watch movies or TV as a group, or an outer door courtyard. Then Jackie talked about activities in terms of places that they would typically go. They actually had an activity coming up where they were going somewhere. There was a dining facility restaurant near Drake University that a bunch of them were going to go to. I didn't really pay much attention to the maintenance, but there was an area in the lobby where there's big pillars, and at some point they probably had a chair up against it and some of the paint had rubbed off. If I was in their shoes, I would maintain that area. The rooms that I looked at were good. The hallways were clean. There's plenty of things on the walls for people to look at. The dining areas were spacious and those areas were well lit. They all seemed to have windows that let in a lot of light. It was clean."
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