Ginter Hall was overly odoriferous. That was the first impression as you walked in the door. The activity room in the section we were looking at had a lot of really handicapped people, and those with dementia and Alzheimer's, and they were just kind of gathered around and sitting there. It wasn't a good first impression. The entrance area was nice; it was just a little on the dark side.
Provider Response
Hello Patricia, I wish the person showing our community to you had been more informative. Our assisted living residents reside on first and third floor. Our second floor is for residents who do not recognize danger and require a secured memory care. You may have smelled an odor for a brief period of time depending on the time you visited. We usually hear how it smells so nice and clean. Unfortunately, just as in your own home, you may experience an odor as trash is taken out. We toilet our memory care residents every two hours and take the trash out immediately. We also have a great ventilation system which ensures odors to dissipate quickly. What you thought was their activity area in which they were sitting not doing anything was actually their dining room. Each floor has their own living room and dining room with a piano. Our residents sit in their dining room listening to music or to someone playing the piano as they wait for their meals to be served. Our huge activity room is on the first floor and is 1,947 Square feet. Our residents enjoy our extensive activity program with many volunteers as well. I'm not sure what made you feel it was dark because all three floors are BRIGHTLY lit and have natural sunlight coming through large windows. The drapes are always opened until at night. Thank you for sharing your comments. I hope you found the right community for your loved one. Caring for our seniors is an honor and a joy! Sincerely, Linda Bishop
