Sunrise Villa Tuckahoe

Reviewer#JM092624c

Sunrise Villa Tuckahoe was the preferred choice. Their food was excellent. The dining room experience was a little chaotic, with people coming and going. The service was attentive, so it was good. It's a large place with multiple stories. Each room has a balcony. The challenge was that the elevators were dark, and there was not a lot of bright lighting. They can be confusing because some of the elevators have doors on either side. My mother is blind, and would not be able to operate them. My father was uncomfortable because it was so dark. The salesperson was excellent. The person who led the tour was also excellent. The dining staff was very attentive. The residents were engaging and came up to my parents and talked. The director of activities saw us and met with us and was very enthusiastic. I think they realized that my mother couldn't see well and had profound hearing loss, so they were able to engage her without being rude.

Provider Response

Sandra

We toured Sunrise Villa Tuckahoe. It was very nice, very clean. The people were nice. The staff was very friendly and explained things. through. They offered a whole lot of things. They had hairdressing and physical therapy. They had different libraries and church services.

Provider Response

Colonel Nancy

After visiting multiple assisted living communities in the greater Richmond area, my sweet 92-year old mother chose Sunrise Villa Tuckahoe. The cozy one bedroom plus den, 1.5 bathroom bright and sunny apartment is the perfect size for my mom. The bedroom easily accommodates a double bed and two nightstands, a large triple dresser and a few lovely accessories. The ample closet and storage space includes a 6 foot reach-in and a large walk-in closet in the bedroom, a 6 foot reach-in closet in the den, and a large utility closet in the front entry way. In addition, there is a laundry closet that accommodates an "all in one" washer/dryer with 9 inches of space remaining for a laundry supply cart. Each floor has two "floor captains" responsible for officially welcoming new residents and representing resident interests at resident council meetings. My mother's two floor captains welcomed her with a lovely plant and provided their contact information. Both welcomed her to sit with them at meals. The friendly and responsive staff have welcomed and oriented my mother to her new surroundings. Her questions have been quickly answered and her requests for assistance honored. The residents enjoy a variety of programs led by an activities director. In addition, meal times are lovely social times that foster friendships among the residents. We are pleased with my mother's choice and highly recommend this assisted living community.

Rob

My dad is currently at Sunrise Villa Tuckahoe for 5 years now. The thing that attracted us to this place was that it basically was like an apartment. It had two bedrooms and each had its own bathroom. It had a living area, a balcony, and a fully equipped kitchen. It was a very nice accommodation. It was like being in your own house as opposed to being in just a nursing home-type room. It has a nice layout. The pricing was comparable. The other thing that was nice about this place was it had a big dining area. When I was there with my dad when he first moved in, it was like being on a cruise ship. It's pretty nice, and it was a bit more open. They always have something going on. They have a bridge club, a movie theater, and tours and stuff. The staff members have been very helpful. We had an issue with my dad trying to heat up a plastic coffee pot on the stove. We turned the stove off, and they were able to do that. They did an outstanding job during COVID and in keeping everybody safe. They had to quarantine him, but they took good care of him. We could FaceTime and do those kinds of things. I feel very good about the staff there. One other important feature was that they have a memory care facility. If his memory gets worse, he can stay there; they can provide additional care.

Bill

Sunrise Villa Tuckahoe is very clean, very neat, and very impressive. The facility was very nice. It was comfortable, large, and spacious. They have lots of staff and lots of activities. They have a salon, post office, exercise capabilities, and a very nice dining room.

Keith

We went to Sunrise Villa Tuckahoe. That was a wonderful experience. The only thing that we didn't like is where my father would be placed if we chose that one would be on the second floor. I think it's four story. It's more of a hospital setting then. I get all of that. I just don't think my father would be happy in a place that reminds you more of a hospital than it does home. It was almost like an apartment, a high-rise apartment setting when you looked at it from the outside. But when you go into the building and go up to the floors, its similar to a hospital setting. Now, on the bottom floor, everything was beautiful, everything was clean, and the people were amazing. I mean, I would give it a five-star, but that's not what I'm looking for my father. The staff was amazing, She was amazing. I got to meet everybody there. They were friendly and wonderful. She knew people that were coming in and out. It was a pet-friendly facility. You can bring your pets in to visit residents. And there were some dogs in there. It was nice, they didn't live there, but their family members were bringing their pets in to see their loved ones, which I thought was amazing. It was very homey.