The 10 Best Home Care Agencies for Seniors in Richmond, VA for 2025

"We had 24 hours care in my mother's home for 3 days the nurses were very nice.the owner manager was great very helpful and kind. The do health care and light house keeping. "

"Comfort Keepers has really helped me out with my dad. They come by one day a week (for 3-4 hours) and help him clean, do laundry, change sheets, grocery shop, and encourage him to get up and shower and take a walk. As he's mostly able to care for himself inside his home, but not really able to get out, this seems to be a great service. He's had several caregivers from comfort keepers, but he's enjoyed the company of all of them and has had no complaints. They take some of the weight off my shoulders as well. "

"Very happy with the care they are providing my mother. All of the aids have been wonderful. "

"The caregivers are polite, respectful, kind and most importantly, caring."

"So helpful in taking care of my grandad, his caregiver was the best fit and having them took such a load off of our shoulders and our minds."

"We are using Interim HealthCare of Richmond VA for my mother-in-law. They've all been very professional, very kind, and caring to my mother-in-law. It's great. They help her with everything from bathing, to toileting, and dressing. We have 24-hour care for her, so they do everything to help her. I don't have any issues with staffing and scheduling. We haven't had any problems. They have been able to fill every shift so far."

"We're with Options For Senior America. It's just fantastic for my wife. We're fine with it. The caregivers are great, very kind, and anticipate things for my wife that I don't even anticipate, and she just loves them. She just loves all the people and goes to the daycare during the day. She loves it so much that she calls it "going to work." In her mind, she's helping others, and to me that's the most important thing. They offer in-home care, have a 24-hour facility if you need it, and cater to all types of situations. My wife has frontotemporal dementia, which is a really rare form of dementia. It's not even dementia in the classic clinical terms, but they're really good with her, and she just loves them, and she just looks forward to it every day, and I'm glad for that. I'm happy with them, and the price is pretty good. They're reasonable. "

"Excellent. Staff were very caring and committed to my brother-in-law, especially during his current last weeks and days. Company is flexible to our needs throughout the transition of various care requirements as medical situations change. Thank you for your high quality service and commitment to patient and family. "

"All Secured Home Health Services has been awesome in their care for my mon. We are very grateful that she is there. They go above and beyond when caring for their patients. Management and staff are wonderful. I was so pleased to be welcomed and all questions answered by the most knowledgeable and caring staff. I can truly say it is a five-star plus facility. "

"Rolanda has helped us find wonderful home care workers for both my parents and my mother-in-law. We first reached out about my parents after my father suffered a significant injury, and we needed almost immediate help with my mother. Her staff helped with the return of my father to his home, facilitating his trips to therapy, daily care, etc. When my mother-in-law was injured, Rolanda also found us a staff member who could provide her with help in our home three mornings a week. The staff is so dedicated and compassionate. They have formed wonderful relationships with our parents. It is a tremendous relief to know they are so well cared for when you leave them. Rolanda does a great job of matching you with the right staff member. We highly recommend Dedicated Hearts and Hands."

" I was disappointed in the level of service provided by BrightStar, and I would definitely not recommend this company, especially if your loved one has dementia. Because my mother could not remember what tasks she needed help with, she got very little assistance. I had provided a list of tasks, including 3 times a week bathing, throwing out old food, checking that she had taken her medications, making sure she locked her door, was wearing her medical alert necklace, light housekeeping, etc., but this list was not given to the various aides that showed up. (During this period when BrightStar was coming six days a week, a cleaning company refused to clean her bathrooms because of smeared feces on the floors.) My mother would dismiss the aides after half an hour, saying she “couldn't think of a thing for them to do.” (This was not adequately communicated to me. I only found out when I installed nanny cams in the home.) The company went through a series of bookkeepers, and as soon as one had learned the ropes, she was gone, only to be replaced by someone who had to learn the process for submitting invoices and logs to the insurance company for reimbursement. We chose this company because they would agree to a 2 hour minimum – my mother's preference – instead of the standard 3 or 4 hour minimum other companies require, but I regret the choice. After my mother moved to assisted living, the company without authorization debited money from my mother’s bank account to pay for past services that I had hesitated to pay without receiving the logs for those dates. (The insurance company won’t reimburse without receiving the daily logs.) I had requested the daily logs for those invoices, and the company never sent them to me. Imagine my surprise when I notice over $800 taken from the account without either my knowledge or consent! "

"We got Care Dot Homecare Agency for my grandfather. I love the service. It's very affordable, they provide light housekeeping, they cook small meals, change him, bathe him, provide medication management, and help with doctors' appointments. My grandfather loves the nurses that come in. They're very reliable, very attentive, so nice, and so helpful. It's amazing. There are two who come in, one in the morning, and one in the evening, four hours at a time seven days a week. There were no issues with the management and the schedule."

"They were flexible and reasonable to deal with. They were willing to come in during crisis situations with little notice and their people were willing to stay later than assigned when necessary. Most seemed to genuinely care. Their prices were very reasonable. "

"After my Mother's stroke and rehab, we needed to arrange for help with her personal care. JP, the Client Services Manager at Care Advantage, Inc., got right on it and coordinated with our local CA provider to get us signed up right away. The next morning, Mom had her introductory meeting with an intake RN and by the afternoon, Mom's new caregiver began providing services. JP went above and beyond to make things happen without delay. A real blessing. Thank you, JP. You ROCK!"