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Right at Home Chesterfield, VA

3825 W Hundred Rd, Chester, VA 23831

(804) 251-2837

Verified Partner

4.47

(120 reviews)

Offers Home Care

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Reviews of Right at Home Chesterfield, VA in Chester, Virginia

4.47

(120 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Ronda P

    5

    April 24, 2024

    I am a current client of this provider

    The caregiver has had a positive impact because of her care and her kindness. She talks to the client, and she is kind to her. I love the client's caregiver.

    Clarence L

    5

    April 4, 2024

    I am a current client of this provider

    When they are scheduled, they are there, they are on time, and they do what they are supposed to do. There is nothing I don't like about them. They are prompt. The caregivers are always well-mannered, and they know what they are doing. They are honest and pleasant.

    Ricky S_1

    4

    March 19, 2024

    I am a current client of this provider

    They provide care. They need to be consistent in scheduling.

    VaNessa A

    5

    March 19, 2024

    I am a current client of this provider

    They help me because they listen, and they make suggestions. They help me the most by helping me with my father. I like the way the office or management works with you.

    Diana H_11

    5

    March 6, 2024

    I am a current client of this provider

    It gives me a reason to keep going. Mainly because of the caregiver that works with me.

    Darryl P_1

    4

    March 6, 2024

    I am a current client of this provider

    They help the most with my daily living. They're on time and attentive.

    Wilbert W_1

    5

    February 15, 2024

    I am a current client of this provider

    It took a while for him to open up to anyone new, but eventually he softened up towards them. They work with clients to provide the best service possible.

    Windell D

    5

    February 13, 2024

    I am a current client of this provider

    The aide I have is very good. They are always on time, and they try to find replacements.

    Anonymous_1704995129

    4

    January 11, 2024

    I am a current client of this provider

    They make sure she can walk. I had some issues at first, but they helped fix them.

    Linda B_69

    5

    January 11, 2024

    I am a current client of this provider

    I like that they are reliable and friendliness, my dad s care is a part of the family she is so sweet. I like that they are very personable.

    Louis A_3

    5

    January 11, 2024

    I am a current client of this provider

    They have been wonderful. He is adjusting and has been cooperative with all of them. I like the communication with the schedulers and the office people. I also like that the workers have been very good for the most part.

    Chanel L

    5

    January 5, 2024

    I am a current client of this provider

    They help with housekeeping. We've been having a consistent aide recently, which has made it easier for my father-in-law to adjust. We don't have to keep teaching people.

    Candy (_1

    5

    December 19, 2023

    I am a current client of this provider

    I like that she is sharp and can project her voice. I like that the caregiver is very capable.

    Bill W_22

    4

    December 5, 2023

    I am a current client of this provider

    I like the quality of helpers.

    Andy S_2

    5

    November 14, 2023

    I am a current client of this provider

    They take care of everything for me. They are very responsive to the client's needs.

    Jessica S_11

    3

    November 14, 2023

    I am a current client of this provider

    It's more of a peace of mind for me when she's at home and I'm at work. I would like them to improve on the fact that they struggle with call outs, and no one is available to fill in.

    Betty V

    5

    October 18, 2023

    I am a current client of this provider

    I had a good aid, I could trust her. I would recommend them because they are a very good company.

    Vicki A_5

    5

    October 18, 2023

    I am a current client of this provider

    I appreciate that they come over and do things for her. I can't be over there all the time, so it gives me peace of mind knowing she is taken care of. I like that they are good at checking in if there is a problem.

    Brian W_13

    3

    October 5, 2023

    I am a current client of this provider

    They spend more time taking breaks than helping me out. I would like to have more consistency in the caregivers that they send to me.

    Francis P_6

    4

    September 20, 2023

    I am a current client of this provider

    It is somewhat of an invasion of privacy, but it does help. They need to have a more consistent staff in order for me to recommend them.

    Marleen P_1

    5

    September 20, 2023

    I am a current client of this provider

    The aide helps with my brother's shower and takes him places. I like Juan in scheduling and the quality of the aides.

    Denise G_5

    5

    September 8, 2023

    I am a current client of this provider

    We really needed help. Most of the caregivers are qualified and able to learn quickly.

    Queen B

    5

    August 18, 2023

    I am a current client of this provider

    They've helped me the most by being on time and providing care to my father. I like that they work with their patients with care.

    Lorraine "

    5

    August 4, 2023

    I am a past client of this provider

    It was very important that they come and give me some relief since I was the main caregiver. They were good about trying to find me somebody when it didn't work out with another person.

    Bruce T_3

    5

    July 24, 2023

    I am a current client of this provider

    There are 3 days I don't have help, so I prepare for the others days I can have it done. Totally safe with the things they help me with, very knowledgeable to know exactly what to do and how to do it.

    Chandler S

    4

    July 24, 2023

    I am a current client of this provider

    My experience can be positive because if some of the caregivers took more initiative. I like Right at Home because I do not have issues with having a caregiver scheduled.

    James H_59

    5

    July 7, 2023

    I am a current client of this provider

    They sit and talk with me. I like that they keep everything clean.

    Jerome B_3

    5

    July 7, 2023

    I am a current client of this provider

    They do anything that I ask them to do. I like everything about the service. They are on time and polite.

    Betty B_30

    5

    June 26, 2023

    I am a current client of this provider

    I have one that is excellent right now. It frees me up for three hours. They have never failed me.

    Humberto "Don" R

    4

    June 9, 2023

    I am a current client of this provider

    The caregiver is doing a good job, she is very helpful by cleaning my house and does the dishes. The caregiver who comes by checks on us and sees how we are doing. she answers our questions.

    Dorothy H_18

    5

    June 9, 2023

    I am a current client of this provider

    They always send the right person for my mom. I like the caregivers that come to take care of my mom. They are all professional and nice people.

    Deborah W_8

    5

    May 23, 2023

    I am a current client of this provider

    They have helped me organize my new apartment. I like the people that they send and the other employees.

    Karry H

    5

    May 8, 2023

    I am a current client of this provider

    The provider has helped me the most by helping us with chores, and anything else that we need without asking. I like that they show up every day, they show up on time, and that they call if there is a problem.

    John K_56

    5

    May 4, 2023

    I am a current client of this provider

    They have just been very good about helping us with our schedule. I like that they are very easy to get into touch with and to solve any problems.

    Paul B_34

    5

    April 7, 2023

    I am a current client of this provider

    They assist him when we can't be there. I like the promptness of them.

    Karl S_1

    5

    April 7, 2023

    I am a current client of this provider

    The most helpful has been Crystal being excellent. I like that the aide that we have and how responsive they are when I need something.

    Esperanza J

    4

    March 22, 2023

    I am a current client of this provider

    They only come on weekends now. When there are any change in hours they can notify more in advance. At the beginning it was a bit difficult but now it is stable. Beginning was difficult because too many people were coming in one day.

    Louise P_3

    5

    March 4, 2023

    I am a current client of this provider

    They've helped the most with caring for my husband, they make it much easier for me, and I feel very comfortable going out during the period that they're here. The agency has been responsive to what we need.

    Edward H_15

    3

    February 15, 2023

    I am a current client of this provider

    They need to be more knowledgeable. They need to improve on their communication and quality of their people.

    Patsy T_2

    4

    February 3, 2023

    I am a current client of this provider

    The client has not always been happy with the caregivers, but it is what it is. I like that they have tried to supply a helper when we have needed them. They have worked with me.

    Pamela M_10

    5

    February 3, 2023

    I am a current client of this provider

    My caregiver brings joy to my day. I like them because they are reliable.

    Douglas P_4

    5

    December 21, 2022

    I am a current client of this provider

    They make sure he is well-provided for when it comes to his medication. They really do care about their clients and patients. They make sure everyone is well taken care of.

    Raymond W_3

    5

    December 21, 2022

    I am a current client of this provider

    I like that they come on time. I like that they are very polite.

    Walter 3

    5

    December 16, 2022

    I am a current client of this provider

    The agency has done everything they are supposed to do. I like the agency because they are on time.

    Alvin 3

    4

    November 21, 2022

    I am a current client of this provider

    I am disabled badly, and when I have a caregiver come in, it is nice to have people around. I like that for the most part they provide me with adequate coverage and care.

    Doris M_6

    5

    November 14, 2022

    I am a current client of this provider

    They help drive me to do my errands. The staff they send me is very good to me.

    Linda G_27

    5

    October 24, 2022

    I am a current client of this provider

    They provide great services through their caregivers. I like that they are sending us a great caregiver.

    Minnette T

    5

    October 11, 2022

    I am a current client of this provider

    They are great with all of my machines. They work well with me and they are always on time. They are also caring people.

    Provider Response

    Thank you for the feedback and allowing us to provide you care!

    Betsy F

    4

    October 6, 2022

    I am a current client of this provider

    The caregivers that are not a good fit have poor communication and grasp on what is going on. Some of them think they are here to sit and watch. They could be more consistent with the caregivers.

    Provider Response

    I am sorry you were having that experience. Please call us at the office so we can discuss and make changes as needed. Our goal is to provide excellent care and if this is not happening I would like to know. Thank you for your feedback.

    Wilhelmina 3

    5

    July 13, 2022

    I am a current client of this provider

    The girl that comes to me regularly cooks, does some housework, and she's good. I like that they are flexible; if the caregiver has something to do, they'll change the schedule.

    Provider Response

    Thank you for your feedback! We do our very best to be flexible and work with your schedule.

    Nicole S_6

    4

    June 6, 2022

    I am a current client of this provider

    Once she knows what she is supposed to do, she does it with little direction. The care is great, but the way that they run the office and how they schedule the caregivers needs to be improved. It took months of people not showing up before we found someone permanent.

    Provider Response

    I am very sorry about it taking so long to find a permanent caregiver. It is very frustrating for us also. We really want to send only one person but I admit it has been hard finding caregivers who are willing to work/stay. I am hoping things will go ack to normal soon. In the office we do everything we can to entice caregivers to work. Raises, bonuses, benefits, flexible schedule but we can not make people work a case when they do not want to work. I am so glad you have a good caregiver now.

    Pam L_13

    5

    May 23, 2022

    I am a current client of this provider

    They can always count on them to show up because I know they are going to be on time. They are very compassionate because the caregivers take care of my father and let me know if something is not right.

    Anonymous_5956

    5

    April 25, 2022

    I am a current client of this provider

    She is positive and shows up on time. I like the helper that they sent.

    Isom F

    4

    April 6, 2022

    I am a current client of this provider

    I can depend on someone to be here with my husband so that I can take care of my business. The aides don't always show up when they are supposed to but that is not the company's fault.

    Mildred J_3

    5

    April 6, 2022

    I am a current client of this provider

    The aide I have now, I would put her right at the top. I have had some disappointments with some of the aides, but when I told them about it, they sent me a different aide.

    SAWP

    5

    March 23, 2022

    I am a past client of this provider

    I would highly recommend Right at Home. Didn't have there service long, but everyone was very caring and helpful. My Mother passed while they were there. The care giver called me immediately, I arrived just minutes after EMS. A very caring company which is hard to find these days.

    Anonymous_5821

    5

    March 18, 2022

    I am a current client of this provider

    They have helped the most by sending good caregivers even when they are just covering shifts. I like the care, follow-up, and they make you feel like it is a family.

    Dana H_2

    5

    February 17, 2022

    I am a current client of this provider

    They checked on the client to make sure she was getting care. They are prompt, they check appointments, and their communication is excellent.

    Anonymous_4935

    5

    February 8, 2022

    I am a current client of this provider

    The agency is helpful by working with my mom while I work during the week. I like that they are flexible, communicate well, and work with me.

    Provider Response

    Thank you for your review. I am so happy we could help you!

    Scott L_7

    5

    February 3, 2022

    I am a current client of this provider

    They go out there way to take care of her. They are quick to take an interest in your home care.

    Deborah G_8

    5

    January 6, 2022

    I am a current client of this provider

    I know that I can leave and know that someone is here for him. The people are pretty friendly. I feel comfortable around them.

    Debby H

    5

    October 18, 2021

    I am a current client of this provider

    They interact with him really well. After getting used to having someone there, we have found a very solid team of caregivers that compliment dad very well. I like that they genuinely care about their clients.

    Frank L_7

    5

    October 5, 2021

    I am a current client of this provider

    They make my life easier for things I can't do. I like that they are very responsive to my needs.

    Shelby M

    4

    September 28, 2021

    I am a current client of this provider

    We have a good caregiver now. Prior to her we could not get someone to stay. Their accounting department should be more accountable. I was behind and no one sent anything.

    Provider Response

    Shelby I apologize for any delay in accounting updates. We are a small office and strive to stay on top of everything. I appreciate the feedback and appreciate your loyalty to our company.

    Charles 3_1

    5

    August 5, 2021

    I am a current client of this provider

    They provide quality service with people we know we can trust. I like that they are always receptive and flexible.

    Larry S_15

    5

    July 21, 2021

    I am a current client of this provider

    They make sure I have all the necessary things I need for home care. They are prompt and on time.

    Mary L_38

    5

    July 21, 2021

    I am a current client of this provider

    As far as I know the bathing has helped him but they just need to do involved activities with him. They are here for me and they do the things that they are supposed to do.

    Glenn B_2

    5

    July 13, 2021

    I am a current client of this provider

    She is very disciplined and everything gets done. She helps me with a lot of things. She vacuums his room. They are pretty cooperative. I have had the same the person since December.

    Shelley L

    5

    July 8, 2021

    I am a current client of this provider

    The professionalism of the staff has been helpful. I like the staff. They are professional and courteous. The price is reasonable.

    Anonymous_4898

    4

    June 17, 2021

    I am a past client of this provider

    They have better communication. They could let the people know if there are changes being made and be more consistent.

    Provider Response

    I a so sorry if changes were made that your were not aware of. We strive to communicate every step of the way. If this is not occurring, please call anytime and ask for me personally so I can correct the issue. Thank you for the feedback.

    William G_15

    3

    June 16, 2021

    I am a current client of this provider

    We do have some caregivers that are good and we like them, but sometimes no one shows up or they show up at the wrong time. The caregivers wrecked my car and I have to pay for it. I asked them to go to the grocery store for me because I cannot leave the caregivers with my husband because they do not know how to take care of him. I would like them to give us the same caregivers each time because my husband is very confused every time someone new comes.

    Provider Response

    I am sorry that this event happened. Regarding the caregivers, we want to send the same one each time (many times we do); however caregivers have to be a good fit for the client. Sometimes this is not the case and changes have to be made for the safety and welfare of both the caregiver and the client. Regarding the car, please fell free to call me at the office so we can get specific details. I appreciate your review.

    Robin F_3

    1

    May 28, 2021

    I am a past client of this provider

    They need to make sure the nurses help instead of playing on their phones. The caregivers need to be more focused. They need to make sure the nurses know what they are doing for each client, that they are aware of the client's needs.

    Provider Response

    I am sorry to hear that you were dissatisfied. All of our caregivers are provided with a plan of care listing all duties required during their shift. If we are notified of issues, we make changes as necessary. Our goal is to provide the best care for your loved one. Thank you for letting us know that this occurred.

    Alfonso W

    4

    May 20, 2021

    I am a current client of this provider

    They help me whenever I need it. I like that they are responsive.

    Anita G_2

    5

    May 14, 2021

    I am a current client of this provider

    It's helped a lot. They've helped my dad to get stronger and be more mobile. I like the staff they have.

    Anonymous_1019

    5

    April 8, 2021

    I am a current client of this provider

    They have helped me the most by giving him a bath. I would tell a friend that the adjustments they make for me are very good.

    Mary H_91

    4

    March 10, 2021

    I am a past client of this provider

    The service and exercise they provided for my mother helped her. The service they provide is excellent, but the billing stinks.

    Heather J_4

    4

    February 19, 2021

    I am a current client of this provider

    It has been a big help on mine and my parent's life but they can structure it more on the daily exercise and mental games. They can find things to help their memory. I would like to see a more structured program for the client's needs and memory. They should focus not just on their physical but also their mental.

    Laura L_4

    5

    January 8, 2021

    I am a current client of this provider

    The caregivers go with him to his appointments and they make sure to follow the daily schedules. I like it when I call to get someone to come in, it is awesome and easy. The services are really good.

    Brian C_2

    5

    December 15, 2020

    I am a current client of this provider

    The services provide a 24 hour care for the client to be there for her and take her to her Doctor's appointments. I would recommend Right at Home because the services they give and the owner of the company are very helpful.

    Calvin W

    5

    December 8, 2020

    I am a current client of this provider

    They do what I ask. They are willing and able to help.

    Anonymous_1167

    5

    November 25, 2020

    I am a current client of this provider

    It has helped but we only have her 2 times per week. We have been very pleased with our caregiver. She takes care of everything she needs and takes very good care of her.

    Melanie C_4

    5

    November 19, 2020

    I am a current client of this provider

    By giving supplies to us. They are always easy to talk to.

    Phyllis M_8

    4

    November 11, 2020

    I am a past client of this provider

    They practiced listening skills. They asked her if there is anything else she needed and engaged in conversation. They were very responsive.

    Pam L_4

    5

    March 24, 2020

    I am a current client of this provider

    They are engaged with her and with me, which is important because I live 2000 miles away. They train their caregivers well.

    Gayle J_1

    2

    February 26, 2020

    I am a current client of this provider

    He needs to be bathed and to have his teeth brushed. They could make sure their employees are trained before they come out.

    Provider Response

    Thank you so much for providing feedback on what needs to be focused on not only for our clients but for our caregivers to grow and be better caretakers. We will make sure that we continue to look for resources to further their education as well as training them each quarter with in-house training skills such as bathing, dressing, oral care and other daily activities. We work hard and will continue to keep working with our team to make sure they are providing exceptional care. Thank you again for reaching out to us.

    JenJen1973

    5

    January 29, 2020

    I am a current client of this provider

    We have used many different companies before we found Right at Home for my parents, and I am so glad we found them when we did. The caregivers go above and beyond. They are on time.They have all been so caring and unbelievably kind. The office staff is the best. They communicate with you often and keep you well informed with any changes that need to made. Jade and Meredith are so pleasant and understanding. It took a us going through a couple different caregivers before they sent us our current caregiver, but everyone they sent was wonderful. Its not always easy to find find the right caregiver the first time every time. We have been through enough agencies to know this by now. I would recommend this company to anyone in need of help with a loved one or themselves. You will not regret it.

    Linda B_22

    5

    January 27, 2020

    I am a current client of this provider

    It's eliminated a huge burden on my father. They're easy to work with and they have reliable people.

    David 3_2

    2

    December 16, 2019

    I am a past client of this provider

    They should have done more of what they were supposed to do when they were here. They don't do background checks. If they do, they don't do them thoroughly.

    Provider Response

    We are sorry that our team did not provide the upmost professional care to you while you were a client of our company. Here at Right at Home we take background checks very seriously. We do a thorough nationwide background check upon hire and annually checking their background, checking sex offender registry, driving record, SAMS and OIG status (Terrorist list and to see if they are barred from working in healthcare). We appreciate you providing this information.

    Pauline M_2

    3

    November 12, 2019

    I am a past client of this provider

    They should have people available to come at the times they set up. They didn't have people to come on the days they promised me.

    Willie 3

    5

    October 21, 2019

    I am a current client of this provider

    I wouldn't have a day without the services because I need a hip operation. The agency is dependable and honest. I haven't had any problems with them whatsoever.

    Robert

    5

    October 7, 2019

    I am a current client of this provider

    I got home care for my father right now from Right at Home. It is very good. The services they provide my father include cleaning, making sure he takes his medicines, and companionship. We have the same girl who comes over, and she is very nice. They're very easy to work with. If I have a problem or need to do something, I just call them and they take care of it.

    Anonymous_2313

    5

    August 19, 2019

    I am a current client of this provider

    They walk behind him to make sure he doesn't fall. They don't have to do a whole lot for my dad. They treat him with respect.

    Lana G

    5

    July 3, 2019

    I am a current client of this provider

    The services have helped her stay in the house at the age of 93. We have a very good caregiver who understands my mother. I don't have to follow the caregiver around, and they are a good match.

    Richard 3

    4

    June 11, 2019

    I am a current client of this provider

    They do just about everything that is necessary, and they do what I cannot do. I can't see where they've done anything wrong or made any problems. I feel good when they come over, and they do the few things that I have a hard time doing.

    Louise S_4

    5

    May 3, 2019

    I am a past client of this provider

    They helped her a lot. She isn't having shortness of breath as much as she was. They also did physical therapy. They were very nice and helpful.

    Hattie P

    4

    April 2, 2019

    I am a current client of this provider

    They do whatever needs to be done. They are usually on time and they are usually here.

    Jeannie P_1

    4

    April 2, 2019

    I am a current client of this provider

    I had a stroke and they helped accommodate me with my movement. I like that they really try to act quickly to respond to my needs.

    Michael 3

    5

    March 6, 2019

    I am a current client of this provider

    It's helped me a lot. It's provided what I need. I like that they have done what I need.

    Jean P_2

    5

    March 5, 2019

    I am a current client of this provider

    I could not do without them because they come in and change and bath her for me. I am only really familiar with just the one caregiver and from the beginning they have always been prompt. They always has a good attitude, and they take the time to talk to my mom.

    HillaryJ

    1

    January 14, 2019

    I am a past client of this provider

    My family used Right At Home for at-home care for my mom (who has severe mobility issues) during the weekdays while my dad went to work. I would not recommend this company to anyone looking for care for a loved one. Her caregiver was consistently late (15 minutes +) arriving in the morning. The caregiver stayed on her cell phone the entire day texting, on social media, and taking personal phone calls. The caregiver barely interacted with my mom unless my mom explicitly asked to be taken to the bathroom, in which case the caregiver would take her. One day, my mom lost her strength while walking, while the caregiver was present, and ended up on the floor. For some reason the caregiver would not or could not help get her up? (Though my mom is a very petite woman). My mom had to have the caregiver call my uncle who was at work 30 minutes away, and he had to drive over to the house to help get my mom out of the floor, at which point he stayed with my mom and the caregiver through lunch. He prepared my mom's lunch for her, and even prepared the caregiver lunch as well. My family only used Right-At-Home for a short period of time. My parents have switched to a different agency and it has been a night-and-day difference in terms of quality of care and my mom's overall happiness. I would not recommend this company to anyone who has a loved one who needs care, especially now that they have switched to another agency and seen the level of service, compassion, and attention other companies provide (at a lower cost too!)

    Provider Response

    Thank you for your comments. We take all feedback very seriously and are always available to discuss any concerns. Cell phones are prohibited during shifts with any client and this is discussed prior to working with our company. We apologize for the level of care that was provided to your mom during this time. This is unacceptable. Our number priority is the care of our clients. We will continue to work hard to provide high-quality of life for each and every person living and working in our community.

    Clarence P

    4

    January 8, 2019

    I am a past client of this provider

    I am dealing with a lot. They could get medicine for him and get equipment. They were very thorough, respectful, and courteous.

    Tiara P

    5

    November 2, 2018

    I am a past client of this provider

    They were understanding of what I needed done. I liked how they were personal and they communicated everything and I liked the quality of care.

    Bob Y_2

    5

    October 4, 2018

    I am a current client of this provider

    It's good. They have been able to help me out quite a bit. They have been able to provide me time I would not be able to do if I did not have a caregiver. For example, I had a late work appointment and I couldn't pick my mom up at the senior center, and they did that and cooked her dinner. They show up on time, are courteous, and are professional.

    Anonymous_267

    2

    October 4, 2018

    I am a current client of this provider

    The caregivers that they have sent have all been replaced. They could get better caregivers.

    Provider Response

    Thank you for providing your feedback. We apologize that you had a negative experience with caregivers being replaced. We strive each day on hiring caring, qualified staff members who’s number one concern is our clients. Right at Home holds our staff to one of the highest levels of integrity, quality care, and compassion for our clients. From time to time we have to make changes to ensure that the client is receiving the appropriate care.

    Virginia W_3

    5

    October 4, 2018

    I am a current client of this provider

    She sponge bathes my husband and dresses him. She cooks dinner, which is very helpful. The person they send does everything that needs to be done.

    Teresa H_1

    4

    September 26, 2018

    I am a current client of this provider

    Just supply caregivers that know what they're doing. Have their caregivers be on time and supply caregivers with the proper supplies for the clients.

    Thomas 3

    5

    September 11, 2018

    I am a current client of this provider

    They helped with light housework and total care for someone who's completely disabled. They are dependable.

    Ellis 3

    1

    August 22, 2018

    I am a past client of this provider

    Most of the aides that they sent in acted as if they didn't know what to do when they got here. They didn't want to do what was on the paper. They should have been willing to get him up and walk with him. They need to train their caregivers and tell them what they are expected to do when they come in.

    Provider Response

    I am very sorry to hear about your experience. Our goal is always to provide the best care for each client as well as provide relief for the in-home caregiver. I will use this feedback to make necessary changes in our orientation processes. Thank you for providing us valuable feedback. Cassy Paminiano, Owner Right at Home Chesterfield, VA

    David C_11

    4

    August 15, 2018

    I am a past client of this provider

    They were there to assist me when she needed. I liked the lady they sent us.

    Marsha D

    5

    August 2, 2018

    I am a past client of this provider

    The most helpful thing they did was bathe my husband. The people who run Right at Home, the office staff, are terrific. The downside is that my husband only needed care for a couple of days a week, and consequently, there was often a different person.

    David C_16

    4

    July 20, 2018

    I am a current client of this provider

    They prepare my meals and assist me outside to the drug store. I have trouble getting around and they are helping me do that.

    Bill R

    5

    July 5, 2018

    I am a current client of this provider

    They have made a huge difference in our lives because the caregiver that we have, definitely takes her job seriously and works nonstop to make sure my loved one has the best care she can provide. It was a pretty rough start, but I went through probably 10 or 15 caregivers before we got the one we have now.

    Paul L

    5

    June 5, 2018

    I am a current client of this provider

    They have helped the most by giving me the freedom to do things I would like to do. I would say they are very good at working with my husband and have a good rapport.

    Charles 3

    1

    May 3, 2018

    I am a past client of this provider

    They sent a different caregiver every day, which was hard to keep up with. I had to stay at home every day with the caregiver and tell them what to do, when I needed to get out.

    Provider Response

    While we do our very best to provide the same person every day, we also want to provide someone who is a good fit. From time to time we have to make changes to ensure each client is receiving the appropriate care. With that being said, I do appreciate your feedback and will continue to work very hard to keep caregiver changes to a minimum.

    Duane R

    5

    March 2, 2018

    I am a current client of this provider

    I like the care and the attention that the caregiver gives my husband and the detail at which they do it. They take care of my husband by being very intuitive to his needs.

    Christiane V

    3

    March 2, 2018

    I am a current client of this provider

    I think with the nursing assistant that they sent, I would recommend sending someone a little more dependable. I was not pleased with her attitude. It would have made it easier if the caregiver was there on time to our apartment. Just having a break once in a while would be lovely.

    Angeline, PACE J

    5

    December 1, 2017

    I am a current client of this provider

    I get along really well with my caregiver with Right at Home. My caregiver is experienced and does good work. The caregivers feed me and prepare me for bed.

    Jim W_9

    5

    November 2, 2017

    I am a current client of this provider

    Right at Home is reliable, pleasant to deal with, and true to their word. They are also flexible and willing to change hours as necessary. The services have been very helpful. I don't live in the same city as my mother, so I'm not there with her. It is comforting to know that the caregivers are there and helping my mother out.

    Deb B

    5

    October 4, 2017

    I am a current client of this provider

    Right at Home has efficient workers. Right at Home has some people who care about us, and some who don't.

    Gaylyn Perry

    5

    January 31, 2016

    I am a past client of this provider

    Our needs were unable to be contracted to another care organization and we were referred to Right at Home. There are no coincidences or luck but divine providence when things like this happen. Their care was straight from heaven. The integrity in which they did their business all the way to the individuals who stayed in my mother's home permeated the interactions of Right at Home. They called me with any changes or concerns and even came to my moms funeral. A true gift from God.

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    Services and Amenities of Right at Home Chesterfield, VA in Chester, Virginia

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Chesterfield, VA in Chester, Virginia

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Chesterfield, VA

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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