Visiting Angels - Richmond
4914 Radford Ave UNIT #211, Richmond, VA 23230
(800) 558-0653
Verified Partner
4.7
(41 reviews)
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Reviews of Visiting Angels - Richmond in Richmond, Virginia
Hazel W_4
4
|
September 16, 2024
They're on time. I'd like the caregivers to vacuum.
Tina S_10
5
|
August 20, 2024
If there is ever a problem they address it, and make sure to have the best care possible. They just seem to really care and try to give the best care for our mother in law.
Anonymous_7600
5
|
August 14, 2024
The caregivers help with her spinal surgery recovery. She needs help with bathing and dressing. I like that they seem to really care for their clients.
Sue R_15
5
|
July 23, 2024
One of the caregivers would look up music on her phone and play it for him and several would bring brain teaser type of games to engage him in activities. They took really good care of my mom and dad. We needed help and they provided help and knew what they were doing.
Provider Response
Kelly H_11
5
|
July 16, 2024
The client can do most of what she wants to do. The agency has great people who answer the phone. If I need to change the schedule last minute, they accommodate me as much as they can.
Provider Response
Nicole M_11
5
|
June 17, 2024
They took me to PT, grocery store, made my meals and brought it to me. I liked that anything I asked them to do, they did.
Provider Response
Hawthrone D
4
|
June 17, 2024
They bathe her. They provide high quality caregivers.
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Bill B_27
5
|
May 16, 2024
If the agency notifies something the caregiver is out of they will call me about it. It is not so much about what the agency has to do for Helene but about Anna, who is the caregiver, and they have become friends.
Provider Response
Marianne R_1
5
|
April 26, 2024
I have a very exceptional caregiver. I am getting exceptional care.
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Joseph S_28
5
|
April 15, 2024
They have helped me by being punctual. I have liked the personnel.
Provider Response
Dr. John W
5
|
April 11, 2024
The agency has given me three fine ladies as my caregivers. They drive me places, and they do all kinds of thing. They are here when I need them.
Provider Response
Jean M_38
4
|
March 21, 2024
I'm happy with the person that they sent me, she's a wonderful person to work with. I would like to see the accounting where they send you invoices and so forth and for it to be worked out better. I don't like them taking the money out of my account even though my insurance is going to pay it.
Provider Response
Esther H_1
5
|
March 21, 2024
Visiting Angels not only had people who would take care of me medically but who also help around the house. I like their friendliness, and their caring attitudes. They dress and appear professionally.
Provider Response
Gloria N_11
4
|
March 14, 2024
The care would free her family up with time to do other things. I liked the caregivers that were assigned to her because they really took interest in her and became friends. If they had a change in scheduling sometimes I didn't get a notification.
Marjorie S_9
5
|
February 12, 2024
I could not do it without the caregiver. The caregiver that was assigned to my mother was unbelievable.
Carol W_40
5
|
February 12, 2024
The caregiver makes my breakfast for me and makes my bed. I like the gal and she has been very good to me.
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Owen S_1
4
|
February 12, 2024
They are very respectful. They take care of her well. They don't slack a lot.
Provider Response
Charles O_6
5
|
January 24, 2024
We couldn't manage without them. She's immobile, and she's only in bed or in a wheelchair. We need them to move her around. They seem to be pretty well organized, and they always make an effort to see that her shifts are filled. If someone can't make it they get another caregiver to come in and there have been very few incidents where we didn't have someone when we needed them.
Provider Response
Donald S_35
4
|
January 3, 2024
They have respite care and that is very helpful. I can go shopping, and it gives him someone to talk to. I don't have a lot to compare them to. I don't have any complaints so far.
Provider Response
Judith V_7
4
|
December 21, 2023
The one-on-one caregiver has an understanding of what Alzheimer's is. I like how they relate to my husband. They can improve the turnover of staff. It's consistency.
Laura E_12
4
|
December 12, 2023
They are very valuable to us, and we rely on them. They are there overnight when he is to sleep. The office staff is very responsive, and they work with me.
Jennifer M_29
5
|
December 12, 2023
I like that they were very flexible, but my parents were reluctant to have them come in. I liked that they were very responsive.
Gerald R_4
5
|
November 28, 2023
They have made my experience positive by accommodating variations in our schedule because sometimes we needed more or less care and as his needs grew greater. The office staff is compassionate, and the caregivers that came adjusted to his needs.
Tammy S_7
5
|
November 13, 2023
They keep the place tidy and keep eyes on her. It is an agency, but they try to be consistent. They also communicate well.
Linda F_28
5
|
November 13, 2023
The provider treats the client like a family member. The agency has good communication.
Susan C_62
5
|
October 26, 2023
It has helped the most by freeing me up to do other things. I like that they are easy to get a hold of.
Provider Response
Judith S_16
5
|
October 13, 2023
There wasn't really an impact on his life, it was mostly helpful for me. I used the services to take care of him when I needed to run errands. They were great, and because we had such short hours each time, we had to see different caregivers each time and we loved every single one who came.
Provider Response
Susan C_60
5
|
September 15, 2023
Provided help for my husband like his exercises. They seem pretty well organized; and the people they sent me over the years are helpful.
Provider Response
Celine B_1
5
|
August 23, 2023
They help me get to work. They have good caregivers.
Provider Response
Ann C_24
5
|
August 15, 2023
They follow through with their commitments and if a caregiver can't be there, they find someone to replace them. On the occasion a caregiver is not right, they fix it. They are consistent, they follow through and provide overall very good care, we've been using them for 15 years, so we trust them.
Provider Response
Georgia J_1
5
|
July 25, 2023
They help me get ready for the day. I like that they have high quality care.
Provider Response
Anonymous_7501
4
|
July 18, 2023
They are able get her out of bed and help with routine tasks. They need to charge less and pay employees more.
Provider Response
Sheryl S_5
5
|
June 16, 2023
They have helped the most because I am a full-time caregiver, and they were my sole break from caregiving. I like that the people have been very good, very prompt, and courteous. They are everything you want.
Judith V_5
5
|
June 16, 2023
They do their job to get to know my husband, who has Alzheimer's. They have a good communication and the people are wonderful.
Provider Response
Kent B_2
5
|
May 25, 2023
It keeps me from worrying about my mother on a daily week because I know someone is there with my mother. I like just their responsiveness and the way they take care of my mom.
Provider Response
Sue M_25
5
|
May 12, 2023
It is a help for my dad, and it keeps him in his home. I like that they are willing to change the care for my dad.
Provider Response
Steve J_4
5
|
April 26, 2023
They're accounting, being able to do billing directly to the long-term care insurance agency. The accounting and business was good. The caregivers were reliable for the most part, they had some issues. But I would say it's above average.
Gloria N_8
5
|
April 17, 2023
They offer consistent availability of caregivers. Lately, there's been very few changes to the schedule. They are very attentive to the care. They pay special attention to the client's needs.
Noelle S
5
|
March 22, 2023
Timely. They are always showing up on time and always doing what we ask. Our girl was awesome. I like how much they truly care.
Tracie H_1
5
|
March 2, 2023
I turn things over to her, and she jumps right in. I like that they caregiver that he has right now is just amazingly patient with him.
Andrew S_8
5
|
February 16, 2023
We still have to visit every day, only because we don't have the caregivers all day, but the caregivers do go above and beyond for my mom. My mother was having major issues standing up on her own, but once Visiting Angels started coming around, they've been able to help her not fall down anymore.
Provider Response
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About Visiting Angels - Richmond in Richmond, Virginia
Visiting Angels - Richmond is a Senior Care provider in Richmond, Virginia that offers residents Home Care services. Contact Visiting Angels - Richmond for more details on services and rates.
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