Visiting Angels Senior Home Care Richmond, VA

Charles O_6

They provide efforts to make sure we have care. The services have been excellent, and they make sure someone is there.

Provider Response

Joanne W_9

I like the people that visit me, and they are accommodating, and they do as I request. They do what they are supposed to, I don't use them in a way that I should.

Sylvia B_13

They can't be beat. They look after me. I like that they come and help me with get around and outside once in a while.

Provider Response

Joseph A_10

The caregivers are professional and dress the part, too. The caregivers helped him to socialize.

Sherle T

The agency is accommodating to my needs. For the most part, it is extremely helpful.

Meredith K_2

The agency was very accommodating, and they always let me know if the caregivers were going to be late. Having the services gave me peace of mind knowing my husband had care.

Anonymous_7600

We have been with them since 2019. They are very cooperative in getting the right person to take care of my wife. They are flexible if something comes up and always offer a substitute if needed.

Gregg S

We had issues in the beginning with some of the caregivers, and the office staff was very communicative. He is able to stay in his own home.

Debbie L_15

I haven't had a problem with them. My mom really likes her caregiver she has. My mom doesn't ask for anything; she really doesn't like having aides in her house.

Debbie L_19

They for the most part have also sent great caregivers. They do send quality caregivers.

Provider Response

Rachel H_9

They communicate well. The office staff is consistent and provides us with consistent care. They are doing a great job, but Dad refuses their care.

Provider Response

David W_50

They are very responsive if you have a question or concern. The quality of their training must be excellent because the people they send are good. They have helped the most by giving me a break from the daily care and some of the housekeeping.

Anonymous_1747304526

Their head nurse/nursing manager is fantastic to deal with and pops in monthly unannounced to review how things are going as well as constant contact with me. We have some days when the caregivers are habitually late, but dispatch lets me know they are going to be late.

Provider Response

Dr. John W

The service makes him feel more comfortable with having someone there. The staff is responsible, and he has started receiving 24/7 care.

Provider Response

Susan S_91

They sit and talk together. The caregivers are very humble and go out of their way to do anything for them. They have been excellent. They live up to their advertisement.

Provider Response

Karen A_24

They help me get dressed. I like that they help me a lot and are all friendly.

Jerri P

The caregivers take good care of my mom and dad. The agency is always trying to help with anything we ask.

Provider Response

Dr. Robert F

It really has turned things around by being helpful and doing things that needed to be done regardless of the care plan. The quality of care is very good.

Provider Response

Betty L_30

We found the perfect match for my mom. She was a perfect companion with her. I liked that they always called and let me now what was going on.

Anonymous_1732183646

They did everything that I asked them to do and were very agreeable to anything that I wanted them to do. I thought they did a good job.

Kathleen S_26

They do things that I don't have time to take care of. I know that I have someone who is qualified, and they help out with things.

Jim D_25

They have been generally efficient in sending good aides to make my experience positive. I would recommend them because I like everything about them so far.

Provider Response

Hazel W_4

They're on time. I'd like the caregivers to vacuum.

Tina S_10

If there is ever a problem they address it, and make sure to have the best care possible. They just seem to really care and try to give the best care for our mother in law.

Sue R_15

One of the caregivers would look up music on her phone and play it for him and several would bring brain teaser type of games to engage him in activities. They took really good care of my mom and dad. We needed help and they provided help and knew what they were doing.

Provider Response

Nicole M_11

They took me to PT, grocery store, made my meals and brought it to me. I liked that anything I asked them to do, they did.

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Marianne R_1

I have a very exceptional caregiver. I am getting exceptional care.

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Joseph S_28

They have helped me by being punctual. I have liked the personnel.

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Esther H_1

Visiting Angels not only had people who would take care of me medically but who also help around the house. I like their friendliness, and their caring attitudes. They dress and appear professionally.

Provider Response

Marjorie S_9

I could not do it without the caregiver. The caregiver that was assigned to my mother was unbelievable.

Carol W_40

The caregiver makes my breakfast for me and makes my bed. I like the gal and she has been very good to me.

Provider Response

Owen S_1

They are very respectful. They take care of her well. They don't slack a lot.

Provider Response

Donald S_35

They have respite care and that is very helpful. I can go shopping, and it gives him someone to talk to. I don't have a lot to compare them to. I don't have any complaints so far.

Jennifer M_29

I like that they were very flexible, but my parents were reluctant to have them come in. I liked that they were very responsive.

Judith S_16

There wasn't really an impact on his life, it was mostly helpful for me. I used the services to take care of him when I needed to run errands. They were great, and because we had such short hours each time, we had to see different caregivers each time and we loved every single one who came.

Celine B_1

They help me get to work. They have good caregivers.

Georgia J_1

They help me get ready for the day. I like that they have high quality care.

Sheryl S_5

They have helped the most because I am a full-time caregiver, and they were my sole break from caregiving. I like that the people have been very good, very prompt, and courteous. They are everything you want.

Noelle S

Timely. They are always showing up on time and always doing what we ask. Our girl was awesome. I like how much they truly care.

Tracie H_1

I turn things over to her, and she jumps right in. I like that they caregiver that he has right now is just amazingly patient with him.

Andrew S_8

We still have to visit every day, only because we don't have the caregivers all day, but the caregivers do go above and beyond for my mom. My mother was having major issues standing up on her own, but once Visiting Angels started coming around, they've been able to help her not fall down anymore.