The 10 Best Home Care Agencies for Seniors in Ashland, VA for 2025

"I would recommend Care Advantage - Richmond over the other ones. We've had a very good experience with the director there and the lady that handles setting up the homecare people. She's worked very nicely with us. The caregiver we have now from that company is on time, cleans, helps my mom change the sheets, cleans the floors and the bathrooms, and heats their dinner. He's never called out. If he had to take a vacation, he gives plenty of notice. Both of my parents like him. It's all good right now. I would recommend them."

"They were flexible and reasonable to deal with. They were willing to come in during crisis situations with little notice and their people were willing to stay later than assigned when necessary. Most seemed to genuinely care. Their prices were very reasonable. "

"All Secured Home Health Services has been awesome in their care for my mon. We are very grateful that she is there. They go above and beyond when caring for their patients. Management and staff are wonderful. I was so pleased to be welcomed and all questions answered by the most knowledgeable and caring staff. I can truly say it is a five-star plus facility. "

" I was disappointed in the level of service provided by BrightStar, and I would definitely not recommend this company, especially if your loved one has dementia. Because my mother could not remember what tasks she needed help with, she got very little assistance. I had provided a list of tasks, including 3 times a week bathing, throwing out old food, checking that she had taken her medications, making sure she locked her door, was wearing her medical alert necklace, light housekeeping, etc., but this list was not given to the various aides that showed up. (During this period when BrightStar was coming six days a week, a cleaning company refused to clean her bathrooms because of smeared feces on the floors.) My mother would dismiss the aides after half an hour, saying she “couldn't think of a thing for them to do.” (This was not adequately communicated to me. I only found out when I installed nanny cams in the home.) The company went through a series of bookkeepers, and as soon as one had learned the ropes, she was gone, only to be replaced by someone who had to learn the process for submitting invoices and logs to the insurance company for reimbursement. We chose this company because they would agree to a 2 hour minimum – my mother's preference – instead of the standard 3 or 4 hour minimum other companies require, but I regret the choice. After my mother moved to assisted living, the company without authorization debited money from my mother’s bank account to pay for past services that I had hesitated to pay without receiving the logs for those dates. (The insurance company won’t reimburse without receiving the daily logs.) I had requested the daily logs for those invoices, and the company never sent them to me. Imagine my surprise when I notice over $800 taken from the account without either my knowledge or consent! "

"We're with Options For Senior America. It's just fantastic for my wife. We're fine with it. The caregivers are great, very kind, and anticipate things for my wife that I don't even anticipate, and she just loves them. She just loves all the people and goes to the daycare during the day. She loves it so much that she calls it "going to work." In her mind, she's helping others, and to me that's the most important thing. They offer in-home care, have a 24-hour facility if you need it, and cater to all types of situations. My wife has frontotemporal dementia, which is a really rare form of dementia. It's not even dementia in the classic clinical terms, but they're really good with her, and she just loves them, and she just looks forward to it every day, and I'm glad for that. I'm happy with them, and the price is pretty good. They're reasonable. "

"The company had done a wonderful job staffing my grandmother's case unexpectedly when we needed 24h care. All the aides showed up on time and did a wonderful job caring for her. "

"We are working with South Eastern, and so far so good. They are caring and responsible. They’re prompt in sending out the proper help. She needs occupational therapy, physical therapy, and a nurse’s aide. "

I am John Bonner, proud owner of Homewatch CareGivers of Richmond. RVA has been home to me for just about my entire life as my family moved here from New Jersey at an early age. I could not be happier with the decision my parents made decades ago to come to RVA. I have truly enjoyed growing up here, raising my family here, and I am very excited to see what my growing hometown will look like in the next decade. I came into this business not only as an owner, but as a client. After my father suffered a stroke, my family had to face the exceedingly difficult decisions that needed to be made regarding aging and the care for both of my parents. They each had vastly different needs and sorting through all the information that was available was initially very overwhelming. We understand the emotional toll this takes on a family and we further understand the difficult task of choosing care for the people you love. My personal experience, and that of our staff, gives a unique understanding and perspective in how to provide the best possible care to our clients and their families. Our mission every day is to promote, preserve, and restore health. We use this as a daily reminder to help assist our clients live as much of an independent lifestyle as they possibly can. Please consider Homewatch CareGivers of Richmond if you want to work with a team of professionals who will foster an environment where your loved one can remain in their own home with independence, dignity, and safety. Our guiding principal is to provide our clients with the kind of service that we would want for our own families. We understand how it feels to bring someone into your home when there is a need for professional care, and we make every effort to match our clients with the right caregiver. We strive to give our caregivers a great place to work, where they feel valued and part of our extended family. By doing so, we know our caregivers will extend those feelings to our clients. We specialize in the following types of care: 24-hour care – short or long term care Alzheimer’s care for those suffering from dementia and related illnesses Hospice support for those needing end of life care Chronic care for the disabled and those with diseases and chronic conditions Rehabilitative care for those who are recovering from an injury or illness Thank you for taking the time to read a bit about ‘our story’ and we hope to be the organization of choice with you or a loved ones home care needs in the future. - John

"Very friendly staff, took excellent care of my father after his stroke. Highly recommend."

"Comfort Keepers has really helped me out with my dad. They come by one day a week (for 3-4 hours) and help him clean, do laundry, change sheets, grocery shop, and encourage him to get up and shower and take a walk. As he's mostly able to care for himself inside his home, but not really able to get out, this seems to be a great service. He's had several caregivers from comfort keepers, but he's enjoyed the company of all of them and has had no complaints. They take some of the weight off my shoulders as well. "

"We had 24 hours care in my mother's home for 3 days the nurses were very nice.the owner manager was great very helpful and kind. The do health care and light house keeping. "