Provider Response
We are there for you when you need us, we do our best to accommodate your needs with flexibility, Virley. Thank you for taking the time to leave this review.
Offers Home Care and Home Health Agencies
February 13, 2023
Provider Response
We are there for you when you need us, we do our best to accommodate your needs with flexibility, Virley. Thank you for taking the time to leave this review.
February 09, 2023
Provider Response
We are happy to hear that you found the process of care easy, we are honored that you chose us for care. Thank you for taking the time to leave this review, Dorothy.
February 02, 2023
Provider Response
We are happy to hear that your loved one enjoyed the care services. Thank you for taking the time to leave this review, CJ.
January 23, 2023
Provider Response
Thank you for taking the time to leave this wonderful review, Myrtle. Our office teams do their best to schedule caregivers when you need them, and to let you know of any changes.
January 19, 2023
Provider Response
We are honored that you chose us for home health care, Vincent. Thank you for taking the time to leave this review, we are always happy to provide quality care and keep in touch to ensure that you are satisfied with your care.
January 19, 2023
Provider Response
Thank you for leaving this review Lasonia. Our caregivers do their best to keep you safe and happy in your home.
January 09, 2023
Provider Response
We are happy to hear that you enjoy the services provided by the caregivers. Our caregiving team is trained and qualified to provide personal care services to you, but can also do light housekeeping. If you are interested in house cleaning services, the office team will be able to point you in the right direction. Thank you for leaving this feedback.
January 09, 2023
Provider Response
Yvonne, our caregivers enjoy assisting you when you need it. Our office team does their best to keep you up to date on your care. Thank you for taking the time to leave this review.
January 09, 2023
Provider Response
Thank you for leaving this wonderful review, Harold. Our scheduling team does their best to ensure that you are taken care of by our incredible caregivers.
January 03, 2023
Provider Response
Rosa, we are happy to hear that you and your loved one are benefitting from the care received. We are sorry that you have not had an excellent time with staffing and call-outs. Our office team does their best to fill cases when there is a caregiver available to fill the shift.
January 03, 2023
Provider Response
James, thank you for leaving this wonderful review. Our caregiving and office teams do their best to make the care process easy for you. We are happy to hear that you enjoyed the services.
January 03, 2023
Provider Response
Thank you for your very kind words, Venetia, we are honored that you chose us for care. Our caregivers love helping you get to appointments and we appreciate the referral. Please let us know how we can earn the fifth star.
December 20, 2022
Provider Response
We are honored that you chose us for care, Ruby. Our caregiving and office teams do their best to provide the quality care your loved one deserves. Thank you for leaving this great review.
December 15, 2022
Provider Response
We are happy to hear that you enjoy the cooking of the caregiver we provide. They are always happy to help and provide quality care services. Thank you for leaving this review, John.
December 15, 2022
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
December 13, 2022
Provider Response
Paul, thank you for this wonderful review. Our caregivers and office team were happy to assist you and your loved one and to be there for both of you.
December 07, 2022
Provider Response
We are happy to hear that you are satisfied with the care and communication you are receiving, Stacy. Our caregiving and office team do their best to make sure you are getting the best care. Please let us know how we can earn that fifth star, thank you for leaving this wonderful review.
December 01, 2022
Provider Response
Victoria, we are happy to hear that you enjoy the services. Our caregivers are trained to provide quality care and love to support you in your day, they are incredible. Thank you for taking the time to leave this feedback.
December 01, 2022
Provider Response
Fred, thank you for this wonderful review, our caregivers are happy to be there for you when you need care. Thank you for choosing us for your care.
November 18, 2022
Provider Response
We are happy to hear that you are satisfied with the care that you are receiving, Earl. Our caregivers are trained to provide you with care that will make your life easier. Thank you for taking the time to leave this review.
November 18, 2022
Provider Response
We are happy to hear that the care process was simple and easy to communicate with our office teams. Thank you for leaving this excellent review, Laura.
November 10, 2022
Provider Response
Louis, we are sorry to hear that you did not have a stellar experience with our teams. Our office team does their best to make sure you are receiving the care you need, we will communicate this with our teams to better understand the situation and how we can improve. Thank you for this feedback.
November 10, 2022
Provider Response
Thank you for this wonderful review, our care and office teams work together to make sure you and your loved ones are receiving proper care when you need it.
November 08, 2022
Provider Response
We are happy to hear that our caregivers are able to provide quality care to your mother and give you peace of mind while you are away at work. Thank you for leaving this wonderful review, Joyce.
November 07, 2022
Provider Response
Our care and office teams do their best to relieve stress and make sure you and your loved ones are taken care of. Thank you for choosing us for care, Roy.q
November 03, 2022
Provider Response
Our caregivers do their best to make sure that you are receiving proper care to make your life easier. Thank you for leaving this review, Charlene.
November 03, 2022
Provider Response
Michael, thank you for leaving this wonderful review. Our care and office teams do their best to make sure that you are safe and comfortable in your own home.
November 01, 2022
Provider Response
We are happy to hear that you and your wife got the care and peace of mind you needed. Thank you for choosing Care Advantage and thank you for leaving this review, Robert.
October 18, 2022
Provider Response
We are happy to hear that you are enjoying the care provided. Our caregivers are trained to care for you and provide the services you need, Jacqueline. Thank you for leaving this wonderful review.
October 18, 2022
Provider Response
Our office team does their best to make sure that you are receiving the care you need, Settores. We are happy to hear that you enjoyed the caregivers they sent. Thank you for taking the time to leave this review.
October 11, 2022
Provider Response
We are happy to hear that you were satisfied with the care that you received, Amy. Our office team does their best to make sure the process is simple, and we are happy to hear that the initial miscommunication was resolved.
October 11, 2022
Provider Response
We are sorry to hear that your experience was not stellar. Our caregivers are trained to provide quality care, so if you could email us to let us know more, we are always looking to improve on our care. Thank you for taking the time to leave this feedback.
October 06, 2022
Provider Response
Our office teams do their best to communicate any changes that may occur to scheduling. We understand that consistent and reliable care is important and we will look into this as we are always looking to improve on our care. Thank you for taking the time to leave this feedback, Shawn.
October 06, 2022
Provider Response
We are happy to hear that you have found scheduling and start of care easy, we do our best to make the process simple. Please let us know how we can earn that fifth star! Thank you for taking the time to leave this review, David.
October 03, 2022
Provider Response
Thank you for taking the time to leave this review, Richard. We are happy that you would recommend us, we appreciate it. Please let us know how we can earn that fifth star, email us about your experience.
September 23, 2022
Provider Response
We are honored that you chose us for care, Christina, thank you for leaving this wonderful review. Our caregivers and office team are there for you when you need it. We are happy to provide quality care for you and ensure that you are comfortable in your own home.
September 23, 2022
Provider Response
We are happy to hear that you enjoyed the care services provided. Our office teams do their best to ensure that you are well taken care of whenever you need it. Let us know how we can earn that fifth star!
September 09, 2022
Provider Response
Thank you for taking the time to leave this review, Carolyn. Our caregivers and office teams do their best to ensure that you and your loved ones are receiving quality care, whenever you need it.
September 09, 2022
Provider Response
We are happy to hear that you are satisfied with the care provided, our caregivers do their best to ensure that you are receiving quality care and are trained to assist you in what you need. Thank you for taking the time to leave this review, Tonya.
September 09, 2022
Provider Response
Our caregivers are incredible and will help you with every day tasks to make you feel comfortable in your own home. We are happy to hear that you enjoy your caregiver. Thank you for taking the time to leave this review, Cheryl.
September 09, 2022
Provider Response
We are happy to hear that you enjoy the care and services provided by the caregivers. Thank you for taking the time to leave this review.
September 08, 2022
Provider Response
We are sorry to hear that you did not have a stellar experience, if you could let us know more about your experience, we are always looking to improve on our care. Please email us at digital@careadvantageinc.com
September 01, 2022
Provider Response
We are happy to hear that you enjoy the services, Edward, our caregivers love to take care of your loved one, especially taking walks and getting the exercise. We are glad to hear that our communication is satisfactory, please let us know how we can earn that fifth star! Thank you for leaving this review.
September 01, 2022
Provider Response
Thank you for taking the time to leave this review, Adriane. Our caregivers and office teams do their best to ensure that you are receiving consistent and reliable care, or housekeeping, whenever you need it.
September 01, 2022
Provider Response
We are happy to hear that the caregiver provided you the assistance and ability to move around, Brenda. They are trained to provide care that you need when you need it. Thank you for taking the time to leave this review.
September 01, 2022
Provider Response
We are happy to hear that we provide you a sense of security when it comes to care. Our caregivers love to assist you in your daily activities. Thank you for taking the time to leave this wonderful review, Carrie.
August 10, 2022
Provider Response
We are so glad to hear about your positive experience with our caregivers, Teresa. They love to be able to provide care and food for you when you need it. Thank you for taking the time to leave this review.
August 10, 2022
Provider Response
Thank you so much for the kind review, Carol. We are so honored to be able to assist you. We appreciate your time to leave us positive feedback!
August 10, 2022
Provider Response
We are sorry to hear that the caregivers on the weekend did not meet your expectations, Nathan. Our caregivers are trained to provide quality care and assistance, weekend or weekday. If you would like to tell us more about your experience, please email us.
August 04, 2022
Provider Response
Thank you so much for leaving this fantastic review. We are so glad that we were able to assist you in daily chores.
August 01, 2022
Provider Response
Thank you for taking the time to leave this feedback, Gwendolyn. Our caregivers are trained and certified to provide quality care to you, so we are sorry to hear that you did not have a stellar experience. If you could email us at and let us know more, we would appreciate it.
August 01, 2022
Provider Response
Thank you for leaving this review, Anglieque, we are happy to hear that you like the caregiver we provided. If you could let us know a little bit more about your experience with the other caregivers, we are always looking to improve on our care, please email us.
August 01, 2022
Provider Response
We are honored that you chose us for care, Patricia. Our caregivers are always looking to assist your loved one, when they need the care the most. Thank you for taking the time to leave this wonderful review.
July 15, 2022
Provider Response
We are very sorry to hear that your experience was less than stellar. Our caregivers are trained to provide quality care, which includes being respectful to clients. We are happy to hear that our leadership was able to work with you on this. Please let us know how your care is going, email us.
July 15, 2022
Provider Response
Mary, We are honored that you chose our company to care for your mother. We will continue to deliver the 5 star service you expect from our company. Thank you for leaving us this review.
July 01, 2022
Provider Response
Thank you for leaving this excellent review. We are so glad that we could provide stellar service across the board to you and your family.
July 01, 2022
Provider Response
We are honored that you chose us for care, Barbara, our caregivers do their best to ensure that you are receiving quality care. Our caregivers are incredible and are able to assist you in running errands. Thank you for leaving this wonderful review.
June 17, 2022
Provider Response
We are honored that you chose us to provide care for your loved one. Our caregivers are incredible and our office teams do their best to schedule caregivers whenever your loved one needs care. Thank you for taking the time to leave this kind feedback.
June 10, 2022
Provider Response
We are honored that you chose us for care of your loved one, we will continue to keep an eye on her whenever you need the assistance. We do our best to work around the schedule that you need, Gloria. Thank you for taking the time to leave this review.
June 03, 2022
Provider Response
We are so glad to hear that you are satisfied with the caregiver and their cleaning. Our caregivers are incredible and know how to provide the best assistance. Thank you for taking the time to leave this review, Edward.
June 03, 2022
Provider Response
We are honored that you chose us for care, Susan. Our office team and caregivers are incredible, kind, and always willing to help when they can. Thank you for taking the time to leave this wonderful review.
June 03, 2022
Provider Response
Thank you for taking the time to leave this review, Andre. We know that consistency and reliability of care is important to you and your loved one, which is why we do our best to provide quality caregivers. Please let us know what we can do to earn that fifth star.
June 01, 2022
Provider Response
We are honored that you chose us for care, Carolyn. Thank you for taking the time to leave this wonderful review. We were more than happy to provide care whenever it was needed and we did our best to work as fast as we could when you needed it.
February 02, 2022
Provider Response
Thank you for taking the time to leave this feedback. We are sorry to hear about the loss of your loved one. Due to state regulations, our caregivers are not allowed to administer any medications to clients, they are only allowed to remind them to take the medications. We offer other services that allow nurses to come into the home and they are allowed to administer medication, but caregivers cannot.
December 02, 2021
Provider Response
Thank you so much for taking the time to leave this wonderful review. We are so glad that you have enjoyed such a positive experience with our caregiver, they really will go above and beyond to make sure you are kept safe and well in your home.
October 04, 2021
Provider Response
Tonya, thank you for you kind words. We are so happy that our caregivers treat you with kindness and are very personable. We are honored to be able to deliver care for you.
June 10, 2021
Provider Response
Michelle, we are sorry to hear that you have not had a stellar experience. We understand that consistency is important for your loved ones, we will contact the office team to figure out a way to provide consistent care. Thank you for taking the time to leave this feedback.
May 06, 2021
Provider Response
Thank you so much for the kind review. We are so honored to be able to assist your family. We appreciate your time to leave us positive feedback!
April 05, 2021
Provider Response
Thank you so much for taking the time to rate us 5 stars Joyce! We are honored to be able to help you and we look forward to continually providing superior customer service.
January 06, 2021
Provider Response
We are so happy that you had a great experience with our caregiver. Thank you for leaving us this feedback.
December 22, 2020
Provider Response
Linda, we are so sorry to read your review and very sorry this was your experience. As a company, we certainly understand that you depend on our caregivers for a specific service and you need consistency with schedules and staff. We will take this very valuable feedback to our teams to make sure they are aware and this breakdown in communication will be fixed. If you are not satisfied, please email us so we may engage our leadership to make this a better, more positive experience for you.
December 05, 2020
Provider Response
We were very sad to read that you haven't had a perfect experience. We will be sure to work with our teams to provide additional resources/training to make sure communications are followed through. We hope that we can earn that 5th star!
November 09, 2020
Provider Response
We are so happy to see this great review. Thank you so much for taking the time to leave us this feedback.
August 06, 2020
Provider Response
Rebecca, thank you for leaving this excellent review. We are so glad that we are able to assist your family.
July 08, 2020
Provider Response
Thelma, thank you for taking to time to leave this review. We are happy to hear that our caregivers are able to assist you. We are sorry that you did not have an incredible experience regarding staffing, we will communicate this issue with our office teams.
July 08, 2020
Provider Response
We are so sorry you have had a less than positive experience with our staff. Thank you for taking the time to leave us this feedback. We will be sure to communicate this information with our office teams. We hope that we can earn back that 5th star!
June 17, 2020
Provider Response
Kathy, thank you so much for taking the time to leave this feedback. We are so glad that we are able to assist you and your family and to give you ease of mind to go to work. We are sorry to hear that about the weekend staffing issue, we will communicate with the office teams to fix this.
April 07, 2020
Provider Response
Thank you for leaving this wonderful review Robert. We are so happy to be able to provide consistent and reliable care for you and your loved ones.
February 01, 2020
Provider Response
Mary, thank you for leaving this review. We are so glad that we are able to provide an excellent caregiver for your father.
August 26, 2019
Provider Response
Thank you so much for these kind words! We are honored that we are able to assist you, Susan.
August 16, 2019
Provider Response
We are so glad that we were able to help you in this way, Jarress. Thank you so much for the review!
July 31, 2019
July 18, 2019
June 19, 2019
Provider Response
Thank you for taking the time to provide this feedback. It is unfortunate, however, we are limited with some payer sources on what we are able to offer. Many third party payers do not offer holiday pay, and therefore, covering the holidays can be a bit of a challenge without that added incentive. I cannot address these issues directly as this is an anonymous review, however, I would encourage you to speak with the Administrator of your branch, Diane Waller. She can rectify most of what you have mentioned, and will do so swiftly if it is brought to her attention. Thank you for the opportunity to serve - we want to address these issues so that you are completely satisfied with the services you are receiving.
May 17, 2019
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service. We will speak to our teams about the phone issue. Thank you for letting us know.
April 12, 2019
Provider Response
Thank you for taking the time to leave us this valuable feedback. We are sure we can improve this issue and focus on providing outstanding customer service as well. Please email us to let us know if this is not resolved.
March 26, 2019
Provider Response
Thank you so much for your kind words! We appreciate that you took the time to give us a 5 star review!
March 13, 2019
Provider Response
Thank you so much for your kind words! We are so glad to know that you feel safer in your home. Thank you for taking the time to give us a review.
February 25, 2019
Provider Response
Thanks for taking the time to acknowledge the great work of our caregivers. It is our goal that we provide you with the care and support you need each and every day and ensure you remain at home. We are always happy to hear such positive feedback, thank you.
February 25, 2019
Provider Response
Thank you so much for taking the time to rate us 5 stars! We are honored to be able to help you and we look forward to continually providing superior customer service.
February 25, 2019
Provider Response
Thank you so much for leaving us this positive review. We are so honored to serve your needs.
February 05, 2019
Provider Response
Thank you so much for your kind words. It was an honor to serve your family.
January 30, 2019
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 28, 2019
Provider Response
Thank you for taking the time to offer this positive, and valuable feedback. It truly is our pleasure to serve you.
January 14, 2019
Provider Response
I am extremely disappointed to hear that Care Advantage was not a solution to your needs. I hope that you have found an agency to meet your needs and as a result are feeling some relief. I will address these concerns with the local branch team. We take this feedback very seriously, and appreciate you taking the time to share. Wishing you the best, Olivia Jones
January 07, 2019
Provider Response
We are so sorry that we didn't earn those 5 stars! However, we are so glad that you had amazing caregivers and we will be sure to work with our staffers in that office to ensure a more updated schedule.
December 18, 2018
Provider Response
Thank you for taking the time to provide this positive feedback. It is our pleasure to serve you, and we appreciate that opportunity.
December 18, 2018
Provider Response
Thank you for taking the time to leave this review, Betty. We know that having a caregiver is very important and their consistency is important, too. We will communicate this with the office team to find a solution and ensure that there is a better communication system.
December 07, 2018
December 06, 2018
Provider Response
This is such wonderful feedback! Thank you for taking the time to share your positive experience. We appreciate the opportunity to serve you!
November 27, 2018
Provider Response
Thank you for this feedback. We will ensure that the caregivers receive more detailed information as it relates to your situation. It's feedback like this that helps us get better. We are so pleased to hear that the caregivers have been doing a good job.
November 12, 2018
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
November 12, 2018
Provider Response
Thank you for the opportunity to serve you. It is our pleasure, and we appreciate the positive feedback.
November 12, 2018
Provider Response
This positive feedback just makes our day! We are grateful for the opportunity to serve you, and look forward to continuing to exceed your expectations.
October 31, 2018
October 29, 2018
Provider Response
We are sorry to hear about you experience with our caregivers, Beatrice. We do our best to match our caregivers to the clients to ensure that they are a good match, so we are sorry that it is taking a bit longer. Our caregivers are trained to provide care to you and they should not be bossing you around. We will communicate this with the office team to determine how we can resolve this. Thank you for taking the time to leave this review.
October 24, 2018
Provider Response
We are so sorry you did not have an exemplary experience with our care teams. Please let us know any additional details about your specific case so that we may communicate, train, and execute even better service. Please contact us.
September 24, 2018
Provider Response
Thank you for taking the time to provide these kind words. We are so pleased the services are benefiting you. It's our pleasure to serve you.
September 21, 2018
Provider Response
I am so sorry that you have been experiencing these challenges with staffing. I will take this feedback to the office team, and we will address these concerns promptly. You feedback is so important to us, we thank you for taking the time to bring this to our attention. We appreciate the opportunity to serve you.
August 31, 2018
August 23, 2018
August 14, 2018
July 30, 2018
July 25, 2018
July 19, 2018
June 25, 2018
June 13, 2018
May 15, 2018
May 15, 2018
April 23, 2018
Provider Response
I am so sorry to hear that your experience with our agency has been poor thus far. I would love to make this right for you. If you would be so kind to reach out to me directly so that I can take measures to ensure that you can be satisfied with the services you receive going forward. I will look forward to speaking with you soon. Thank you for taking the time to share this important feedback.
April 19, 2018
March 26, 2018
March 19, 2018
February 26, 2018
December 14, 2017
December 12, 2017
November 21, 2017
November 21, 2017
November 15, 2017
November 13, 2017
October 19, 2017
October 16, 2017
August 16, 2017
July 26, 2017
July 17, 2017
February 02, 2023
Mechanicsville, Virginia, is a friendly community outside RVA, and is enjoying a boom in development. From Rutland and other developments around Atlee Station to rural communities down Route 360 and beyond, Mechanicsville is a thriving community to call home.
We’re proud to offer Mechanicsville residents in-home care services ranging from CNAs and PCAs to skilled nurses who can provide a full gamut of medical support. Our advantage is that we offer flexibility and custom services to meet your needs, whatever they are. Serving: