BrightStar Care East Richmond
7443 Lee Davis Road, Mechanicsville, VA 23111
4.5
(53 reviews)
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Reviews of BrightStar Care East Richmond in Mechanicsville, Virginia
Belle H_2
4
|
November 7, 2024
He has Alzheimer's and it's difficult. I'm happy with the two people they've sent.
Anonymous_1707831730
5
|
October 21, 2024
We have to have the agency give him his meds We've had a few issues over the years that we've been using the agency, just minor things.
Hugh M_3
5
|
September 23, 2024
I like that we work around the schedule problems. I like that they are responsive.
Celia S
5
|
August 26, 2024
It was a positive experience, because they were flexible for us. I liked that they were available whenever I called them.
Ruth C_24
5
|
May 21, 2024
I couldn't live without them. We have a wonderful person who is flexible, so if my schedule changes, I text her, and she is willing to switch things up.
Anonymous_1713775746
5
|
April 22, 2024
They've helped us by just being convenient. I like that they were very responsive.
Rebecca R_7
5
|
April 8, 2024
The agency has helped me by providing the care needed for my loved one so that I can have the opportunity to go to work. I like that the agency has reliable employees.
William M_50
4
|
October 5, 2023
They need to be more readily available. They need to improve communication.
Jackie H_10
4
|
April 10, 2023
The services are helpful because they did an excellent job. My husband had just transitioned home from skilled nursing care. I was able to get some sleep and relief from the care. I would recommend BrightStar Care more if they had lower prices, but that's all.
Yolanda R_2
4
|
January 6, 2023
When we have good providers, it has been helpful to release some duties and responsibilities from my mother. The training of the providers, there seems to be a different level of training between the caregivers that come. They are lacking foundational training.
Cheryl P_11
5
|
June 6, 2022
Everyone has been nice, but it depends on the caregiver. She gets physical and occupational therapy.
Angela B_9
5
|
March 4, 2022
They just cared for her like she was one of their own. The one caregiver we had was very consistent.
Jane D_13
5
|
November 22, 2021
We only had them two days, but the caregivers were wonderful. The second caregiver, Carlissa, stayed at home with mom for four hours, and it freed up a lot of time for me. The caregivers have all been wonderful. They always made sure we had someone coming.
Michael F_13
5
|
September 8, 2021
I'm no longer so worried about how my mom is feeling. I like that they are very attentive.
Jeanne W_2
4
|
May 11, 2021
The aides have been friendly. They need to complete a full day cycle.
Rachel W_3
4
|
April 9, 2021
They help with meal preparation and company. I think they could improve their staffing. We've had trouble getting enough staff.
WIlliam B
5
|
March 25, 2021
I am bedridden so I need the services. I have been active all my life and now I am trying to get back on my feet. Our caregiver is assisting me in that. Our caregiver knows what she is doing.
Lisa B_20
5
|
March 24, 2021
I like that they ask a lot of questions at the beginning so we get a good fit in a caregiver. I like that they are very personable with me and Larry.
Ronald S_8
5
|
February 10, 2021
They have provided someone to help me out with my psychical needs and someone to talk to. I can feel alone so when she comes I feel delighted. I feel comfortable with her. I like the home health care worker that comes helps me out a lot. I can become embarrassed to have her watch my back but I got to know her.
Cathy C_7
5
|
January 19, 2021
They had to come clean him up. They show up every time they say they will.
Louis G_4
5
|
January 12, 2021
She has helped me with running my errands like shopping. I like that they have good caregivers.
Mary _18
5
|
December 11, 2020
I was worn out all of the time so she is able to give me a break. Maxine is amazing. She interacts well with him. She always wears a mask which makes me feel more confident.
Jeffrey W_4
4
|
December 7, 2020
It was a short time. It turned out she recovered more rapidly than expected. They weren't needed, and Susan isn't the kind to want lots of help. They were reasonably affordable, but they weren't able to do much medical care. They do strictly personal care. The best caregivers were really nice.
Sharonda W
5
|
November 21, 2020
They help me keep up on things that I forget. I like the energy of her nurse.
Patty B_5
4
|
November 10, 2020
They were always here on time. They were cordial and friendly.
Aaron R_1
4
|
October 24, 2020
They give me infusions. They can train more people on delivering infusions.
Karen M_24
5
|
October 20, 2020
They were very willing to assist in any way that they could. They were experts in their tasks. I liked a lot that they were very professional, they were prompt, came in and knew their role.
Patricia J_10
5
|
October 8, 2020
They come in and I don't have to go out do it. I have been happy with the nurse. The infusions have gone great.
Ruthann D
5
|
October 8, 2020
The aides monitor my vitals while I get my medicine. They're pretty flexible. They work around my schedule.
Sue G_7
5
|
September 24, 2020
When requested, they did activities. I liked that they were very informative when we first met and I was pleased with the care that was given.
Christopher C_4
4
|
September 15, 2020
It is not a matter of them and more of us. Everything has been done that we asked.
Anne M_9
1
|
September 15, 2020
One person tried to make potato soup, but did not put in any water or soup. What was familiar to my mom was not to those that came. She does not have severe dementia so someone could have talked to her and be able to keep her stimulated. I just think they could have been more in tune to what my mother needed. They could have been better listeners and done what my mother needed.
Gordon T
4
|
September 10, 2020
The time I have spent with Ms. Brenda, you can tell she's a person that cares. She helps me relax because she's someone who identifies with me. I had two people working for me in the beginning that were alright, but the person I have now, Brenda, is absolutely outstanding.
Earl S_4
5
|
August 19, 2020
They help the most in providing a caregiver for me to be there and do whatever needs to be done.
Anonymous_3968
4
|
August 11, 2020
They've done a pretty good job. They have been extremely friendly and the medication that they are administering seems to be working. They've done extremely well in servicing me. One of the things I like best is that they're always on time, prompt, and serviceable.
Rashad M
5
|
August 11, 2020
They follow up and come on time. I like the scheduling, the efficiency and customer service.
Sandra H_9
5
|
July 27, 2020
We have quick visits. They do the best they can for the hours we have them here. I like that they're very professional.
Stefan W
1
|
July 27, 2020
I need to have someone come out to help me. They need to get a nurse for me.
Anonymous_3876
5
|
July 15, 2020
They help me with my day to day activities. They could be on time more often. I have had some caregivers get sick and they have had a hard time getting me a replacement when that happens.
Gwen K_1
5
|
July 15, 2020
It allows me to do other things and have someone help take care of my husband. Our caregiver is consistent, reliable and does an excellent job.
Doris G_7
5
|
June 24, 2020
I need it because I stay by myself all the time. The time I spend with my caregiver means a lot to me. The experience I have had with them is very nice.
Thelma H_4
4
|
June 15, 2020
Andre is good. She helps bathe him and lotion him down. The caregiver I have now is great.
Carolyn J_1
5
|
June 9, 2020
I don't have to be pulling and lifting my mom, which is why I got the services in the beginning. I like the way they listen to your needs and try to accommodate them.
Patrick G_3
5
|
May 23, 2020
I don't have to go to the hospital anymore, they just come once a month and I'm good. It's just been a great experience so far. I've had no negative experiences, which is good.
Irvin _1
5
|
May 12, 2020
They have put my life together and they push me. I've liked everything about BrightStar Care and they do a good job.
Kenneth S_9
5
|
May 12, 2020
The most helpful part of the services is the driving I have to the doctor's office. I've had a couple things that have gone wrong, last caregiver would not come in because of the dogs.
Cassandra S
5
|
April 22, 2020
It allows me to go out and run errands. I like that they will call if someone is not coming to our home. The services from the aide are very good. I don't have any complaints.
William W_11
5
|
March 12, 2020
She was a great person and a big help. I liked the great person I was working with.
Rachel S_2
5
|
March 9, 2020
It takes a lot of pressure off of me as his wife. They are reliable. The person they send is really good.
PRISCILLA C
4
|
February 10, 2020
One nurse was very helpful. I can't remember her name but she was very helpful. The office is checking in on a regular basis. We need someone to actually take care of someone in a critical state. They weren't able to do some lifting.
Anonymous_3130
4
|
January 14, 2020
I had a problem with a couple of the people that would come here. I liked that they were pretty easy to get along with.
Issac V
5
|
November 14, 2019
It was an unexpected situation, and they were able to fill that need. They were there when we needed them, and they did what was asked of them.
Robert C_35
2
|
October 21, 2019
They should have done what they were hired to do. They came in and did not do what they said they would do.
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About BrightStar Care East Richmond in Mechanicsville, Virginia
BrightStar Care East Richmond is a Senior Care provider in Mechanicsville, Virginia that offers residents Home Health Agencies and Home Care services. Contact BrightStar Care East Richmond for more details on services and rates.
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